• Anonymous
    December 7, 2017
    Company
    Australia
    Not a scam. Actually listen to the person before assuming it is a spam call. They Called to let me know about changes to my download limit (increased to unlimited). did not ask my personal details and said I should have an email from Telstra to confirm (which I had last week).
  • Jim
    December 6, 2017
    Scam call
    Australia
    They call and hang up...hoping you will call back.
  • Anonymous
    December 5, 2017
    Scam call
    Australia
    asked me for my name and date of birth ,advised them if they were telstra they would have this then requested access to my computer , advised them not my computer but my husbands , he told me they would cut my internet if I didnt access a computer , told him no , he swore at me and hung up , called Telstra straight away and was told they DO NOT call randomly with technical issues , that this is a scam and to NOT GIVE ANY INFORMATION.
  • Anonymous
    December 4, 2017
    Unknown
    Australia
    Just tell em to £UCK OFF!!👍
  • Anonymous
    November 30, 2017
    Unknown
    Australia
    Just had a call from that number. We have a Gaurdian Phone from Telstra, it didn't get through as they couldn't follow simple instructions to register the call. So I gather that it was a scam. Let's face it if any one from any company asks for your details, there is some wrong.
  • Anonymous
    November 30, 2017
    Unknown
    Australia
    They rang once then hung up.
  • Anonymous
    November 29, 2017
    Unknown
    Australia
    Missed a call from (02) 8291 1000 and when I called back it had a recorded message telling me that the number was not in service??
  • Anonymous
    November 29, 2017
    Unknown
    Australia
    Rang my personal mobile and said they were from Telstra. Wanted to confirm that I was the account holder. I asked her to tell me who the name of the account holder was and she said she couldn't tell me. I got frustrated with her as she has rung me and then expects me to give my details to her. I said it was stupid to think that I would talk to a stranger on the phone. I hung up.
  • Anonymous
    November 28, 2017
    Unknown
    Australia
    Perhaps we should all tell Telstra we will no longer accept calls from o/seas we want jobs in Australia. Ridiculous that we are training people from overseas in Australia to take our jobs. Go figure
  • Ron
    November 22, 2017
    Scam call
    Australia
    Got a call from (02) 8291 1000 saying they are from Telstra and want to give more internet data to my home phone.
    They asked for my Full Name, Address and Birth date.
    My reply was :you rang me , you should have all of that".
    I asked them for their full details. Silence on the phone.
    Once she said they will give more data, I then asked to which phone number are they going to give it too?
    They rang my work mobile that is not connected in any way to my home number.
    rang their number and it is not in service or connected.
    GO FIGURE!!!
  • Anonymous
    November 22, 2017
    Unknown
    Australia
    Said they were ringing on BEHALF of Telstra (not necessarily Telstra). Straight up asked for confirmation of details. Refused to give any. Told them I've no idea who you are.
  • Paul
    November 22, 2017
    Unknown
    Australia
    Called me on my mobile, then asked me to answer security questions...not happening.
  • Anonymous
    November 21, 2017
    Company
    Australia
    This was a Telstra technician. Not a scam.
  • Anonymous
    November 7, 2017
    Unknown
    Australia
    Telstra calling me but hey, they've got the wrong number! Telstra and the banks both rooted. Who makes their decisions. We are winning the race to the bottom.
  • Anonymous
    November 2, 2017
    Unknown
    Australia
    4 missed calls at 10.30pm on a Thursday night!!! Made a complaint regarding my NBN and now have people ringing at stupid hours!!! So not happy Telstra, better get free internet from this
  • Anonymous
    October 24, 2017
    Unknown
    Australia
    Who calls at 6am! Research your customers time zone before! No wonder nobody likes you!
  • Anonymous
    October 14, 2017
    Unknown
    Australia
    Having trouble with my NBN. It was Telstra calling me back advising I needed to book a field visit. But I didn't answer the three calls in a row. They left a message to call 1800# and I was in que for 20mins.
  • Anonymous
    October 10, 2017
    Unknown
    Australia
    Telstra ringing me regarding my NBN issues and the service repair. Yes NBN is working perfectly and happy to have them call me and check on the service.
  • Jill Mazzotta
    September 27, 2017
    Unknown
    Australia
    I tend not to answer 'scam' numbers, so ignored the 02 prefix. Now realise it was Telstra ringing about my billing anomalies.
    Please ring back on 0435 176 663
  • JAFFA
    September 22, 2017
    Unknown
    Australia
    Unfortunately had to give my Optus mobile number while disconnecting Telstra landline for one of my clients. Disconnection actioned but now Telstra do not stop calling me. When you haven't answered over a dozen calls from the same number, surely they must get the message we do not want to speak with them.

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52 complaints this year

89 total complaints

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