same as above. Called me at 12.30am. Nobody on other end. Hopeless Telstra! Convinced their ineffective complaints, queries help lines, call centres, confusing and complicated info web sites are all deliberate screens to wear down customers so we give up and submit to their BS and inadequacies and poor management. Oh for the old PMG (Post Master General).
With internet down and poor mobile reception reported, I just love the recorded message referring me to their web site for troubleshooting.
clicked on a sms link to get nbn telstra to call back and my mobile rang once then stopped, so i called the number (02) 8291 1000 back to listen to a pre recorded voice say "we recently tried to call you regarding your account or service ....." .. seriously Telstra 1 ring .. hope you do call back again in the 45 min or ill start doing up an email go be sent off to the ombudsmen this is not a dodgy number. it is the number Telstra use to call you back. if you don't want them to call you, don't call them first dealing with this number (phillipines) for my upcoming NBN install..
Wonderful almost english/australian names of callers such as
Neo (from the matrix?) & France.. LOL
Used Telstra's 24/7 online chat service but they were useless as tits on a bull so i just closed the window. Within a minute my mobile was ringing with this number ID. When i answer is just silence so i hung up, rinse and repeat x3 until i googled the number and found this page.
Is not a scam just sh*t service from multi billion $ profit company.
Checked the number on this page. If it's a complaints number, why are they calling me? I haven't lodged any complaints. Probably trying to scam me for more money. Telstra call back service. caller rang, instantly assured me he was not selling anything, wanted a 10 minute survey. told him I dont do phone surveys with strangers, gave an exasperated cry and hung up. I think he was having a bad hair day... ( Asian/Phillipine accent)
Straight away , I knew it was a boiler room/call centre but I'm not going to put how I knew on here, in case they read my comment, then they'll try to work out how to disguise ....
Yes it is a scam what ever you tell them DO NOT give them your bank details How come Telstra doesn't track this down and stop it they also use different phone numbers This is not a scam. it's a follow
up call from the Telstra Philippines call centre.
no comment definitely telstra ...i was on to live chat for over an hour and then she called me from this number to test the line It's Telstra complaints, but still from Philippines and not great service. What happened to the days when you complained and you got a case manager with outstanding service who was actually committed to solving your problem?? Scam Alert! not legit! Telstra wasting more of MY time with their totally dysfunctional organisation. Its probably a follow up call due to faults I've been reporting for 6months. No messages left each call. This is Telstra. Its the number they use to call back when you complain. Still a call centre though. Never answered, searched number and found this page...
Called me twice at midnight!
no was Telstra ringing me after being cut off telstra help desk had 3 calls from this number at 1.50am on the 27/01/2016 sent a email complaint to Telstra received a sms saying issue was fixed which it wasn't as we also were getting sms and calls from people asking for a Bru? Sent another email complaint to Telstra asking for complaint to be escalated to a manager/customer resolution specialist - received a call from someone in the Philipines and was told that I was wrong that Telstra would not call at 1.50am -so I googled the number (02) 8291 1000 while I was speaking to him and read him all the complaints etc - Telstra changed our phone
35 complaints this year
101 total complaints
I Called Back on (07) 4776 4746
I called back number (07) 4776 4746 spoke to a woman but did not hear her properly when she said...
Anonymous on 0438 198 856
Saying I had been approved for a loan when I didn’t even organise one
Anonymous on (08) 9220 6879
Said he was from atco. Gas scam
PG on (02) 8330 7253
The call came through while I was driving, when I answered with my full name they hung up
I Called Back on (08) 9527 4614
I called back number (08) 9527 4614 spoke to a guy but did not hear him properly when he said the...