• Anonymous
    September 17, 2018
    Unknown
    Australia
    telstra
  • Anonymous
    September 9, 2018
    Unknown
    Australia
    Caller: 'Jay'

    Scammers!
    Sept 2018 .. Call from the Philippines. I had a similar call from a different number about six weeks ago too. They kept calling and calling. Both times have happened after problems with the NBN!!
    The calls stopped abruptly when I told them I was contacting Telstra etc about them
  • Anonymous
    September 3, 2018
    Unknown
    Australia
    Got a call from this number at 6am today. why would Telstra call at 6 am?
  • Anonymous
    August 21, 2018
    Unknown
    Australia
    Caller: Spoke to Telstra and it is not a telstra number

    Spoke to Telstra, they said it was too long a number to be Telstra. Within days of speaking to the real Telstra this number have called my home and mobile constantly. I respectfully decline to speak to these fools. Official complaint to genuine Telstra to cover all bets. Blocking this number on phone does nothing???
  • Anonymous
    August 20, 2018
    Nuisance call
    Australia
    Caller: claiming to be Telstra

    3rd call/messages in matter of business days - checking if my phone line is working after fault fixed ... previously told me to only call them - with in 24 hours - if it hadn't been fixed...mmm....not the sharpest tools in the shed this lot!
  • QLD eye Hospital
    August 14, 2018
    Unknown
    Australia
    genuine call from telstra
  • Simon
    August 10, 2018
    Nuisance call
    Australia
    3 calls in about 30 minutes. Energy Australia, then Telstra and last up NBN.
  • Anonymous
    August 6, 2018
    Call centre
    Australia
    Caller: Said Telstra but I doubt it.

    Scam call as they kept asking for me to verfiy who I was. I am not giving out my personal details to anyone over the phone.
  • Alex
    July 30, 2018
    Scam call
    Australia
    Caller: Scam Call Claims There From Telsta

    If you answer this number you will find you have been billed a very high call rate for this call. They make claims there from Telstra all the time but it's either about NBN, support, call back etc or they calim there a Telstra customer needing help. But as the time racks up you will end up with a very large phone bill. DO NOT ANSWER BLOCK THIS NUMBER.
  • Anonymous
    July 27, 2018
    Robocall
    Australia
    This is a Telstra number. I was without a phone and internet for two and a half months and this is the number I was always contacted from to discuss my complaint. Everything finally sorted and then I get a recorded message telling me my broadband is going to be disconnected due to a technical fault. I called Telstra and was informed it was a hoax. I’m waiting to see what happens now.
  • Mrs Australia
    July 26, 2018
    Scam call
    Australia
    Caller: (08) 8291 1000(Angela)

    Lady name Angela called, pretending to be Telstra customer and asking for help regarding telstra Line connection.
    upon asking her details about order,
    she gave order number which was fake, she said she went to local telstra shop in Adelaide but she didn't get any paperwork for her new internet connection.
    upon asking for more details she denied to give but all she wanted is to keep repeating same story again and again.
    I advised not to answer or talk for longer time.
  • Anonymous
    July 26, 2018
    Unknown
    Australia
    genuine telstra account call
  • Anonymous
    July 24, 2018
    Unknown
    Australia
    Had this number call 3times asking for Dimitri.(not me) They quote a reference number to sound legit. Their English is really bad. Telstra tech has no record of this phone number contacting me or that reference number. Number is fraudulent. In a block of numbers that Telstra uses. BEWARE.
  • Elli
    June 25, 2018
    Unknown
    Australia
    Caller: Informed it’s telstra

    Rang to discuss my complaint lodged on Sunday re: charging me for the 2 Telstra bills sent via email ie paperless.
    Will reimburse me for the last 2 paperless Telstra bills in my next bill.
    Genuine call from Telstra.
  • Longtime Telstra customer
    June 14, 2018
    Company
    Australia
    Caller: Presumably Telstra

    Have lodged a complaint with telstra regarding their NBN service. I presume this number is their attempts to contact me.
    Since it is after 7pm, it cannot be an Australian calling me, so I am not going to answer.
    I’d rather go to the trouble of reporting them to the ombudsman for not addressing my complaint, than give their overseas employees the work.
    At 7pm I have better things to be doing than listen to someone who can’t speak proper English, and who will likely expect me to repeat all the troubleshooting steps already checked before I lodged the complaint.
  • Anonymous
    June 11, 2018
    Nuisance call
    Australia
    Rings and doesn't leave a message. Will ring up to half a dozen times, one after the other. I have no idea who they are or what they want,but they are a nuisance.
  • Telstra
    June 7, 2018
    Unknown
    Australia
    Calling back after I requested a call back.
  • Anonymous
    June 7, 2018
    Scam call
    Australia
    Caller: Telstra?

    Got a call, they left a message saying they are going to charge me for an adsl

    Im not even a telstra customer...

    Scammer
  • Anonymous
    May 25, 2018
    Unknown
    Australia
    Caller: (02) 8291 1000

    Man spoke so quickly and inarticulately I could not understand a word he was saying
  • Anonymous
    May 24, 2018
    Call centre
    Australia
    Caller: Telstra

    It’s telstra complaint department, 6 calls in a row!! About to complain about the complaints department!!

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52 complaints this year

89 total complaints

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