Comments on (02) 8291 1000

50.00%
Spam Score
0 complaints this year, 127 total complaints

0 complaints this year, 127 total complaints

Comments on (02) 8291 1000


Anonymous

Posted on August 20, 2018
Caller type: Nuisance call
Location: Australia
Caller: claiming to be Telstra

3rd call/messages in matter of business days - checking if my phone line is working after fault fixed ... previously told me to only call them - with in 24 hours - if it hadn't been fixed...mmm....not the sharpest tools in the shed this lot!
0 found this comment helpful
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QLD eye Hospital

Posted on August 14, 2018
Caller type: Unknown
Location: Australia
genuine call from telstra
0 found this comment helpful
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Simon

Posted on August 10, 2018
Caller type: Nuisance call
Location: Australia
3 calls in about 30 minutes. Energy Australia, then Telstra and last up NBN.
0 found this comment helpful
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Anonymous

Posted on August 6, 2018
Caller type: Call centre
Location: Australia
Caller: Said Telstra but I doubt it.

Scam call as they kept asking for me to verfiy who I was. I am not giving out my personal details to anyone over the phone.
0 found this comment helpful
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Alex

Posted on July 30, 2018
Caller type: Scam call
Location: Australia
Caller: Scam Call Claims There From Telsta

If you answer this number you will find you have been billed a very high call rate for this call. They make claims there from Telstra all the time but it's either about NBN, support, call back etc or they calim there a Telstra customer needing help. But as the time racks up you will end up with a very large phone bill. DO NOT ANSWER BLOCK THIS NUMBER.
0 found this comment helpful
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Anonymous

Posted on July 27, 2018
Caller type: Robocall
Location: Australia
This is a Telstra number. I was without a phone and internet for two and a half months and this is the number I was always contacted from to discuss my complaint. Everything finally sorted and then I get a recorded message telling me my broadband is going to be disconnected due to a technical fault. I called Telstra and was informed it was a hoax. I’m waiting to see what happens now.
0 found this comment helpful
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Mrs Australia

Posted on July 26, 2018
Caller type: Scam call
Location: Australia
Caller: (08) 8291 1000(Angela)

Lady name Angela called, pretending to be Telstra customer and asking for help regarding telstra Line connection.
upon asking her details about order,
she gave order number which was fake, she said she went to local telstra shop in Adelaide but she didn't get any paperwork for her new internet connection.
upon asking for more details she denied to give but all she wanted is to keep repeating same story again and again.
I advised not to answer or talk for longer time.
0 found this comment helpful
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Anonymous

Posted on July 26, 2018
Caller type: Unknown
Location: Australia
genuine telstra account call
0 found this comment helpful
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Anonymous

Posted on July 24, 2018
Caller type: Unknown
Location: Australia
Had this number call 3times asking for Dimitri.(not me) They quote a reference number to sound legit. Their English is really bad. Telstra tech has no record of this phone number contacting me or that reference number. Number is fraudulent. In a block of numbers that Telstra uses. BEWARE.
0 found this comment helpful
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Elli

Posted on June 25, 2018
Caller type: Unknown
Location: Australia
Caller: Informed it’s telstra

Rang to discuss my complaint lodged on Sunday re: charging me for the 2 Telstra bills sent via email ie paperless.
Will reimburse me for the last 2 paperless Telstra bills in my next bill.
Genuine call from Telstra.
0 found this comment helpful
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Longtime Telstra customer

Posted on June 14, 2018
Caller type: Company
Location: Australia
Caller: Presumably Telstra

Have lodged a complaint with telstra regarding their NBN service. I presume this number is their attempts to contact me.
Since it is after 7pm, it cannot be an Australian calling me, so I am not going to answer.
I’d rather go to the trouble of reporting them to the ombudsman for not addressing my complaint, than give their overseas employees the work.
At 7pm I have better things to be doing than listen to someone who can’t speak proper English, and who will likely expect me to repeat all the troubleshooting steps already checked before I lodged the complaint.
0 found this comment helpful
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Anonymous

Posted on June 11, 2018
Caller type: Nuisance call
Location: Australia
Rings and doesn't leave a message. Will ring up to half a dozen times, one after the other. I have no idea who they are or what they want,but they are a nuisance.
0 found this comment helpful
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Telstra

Posted on June 7, 2018
Caller type: Unknown
Location: Australia
Calling back after I requested a call back.
0 found this comment helpful
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Anonymous

Posted on June 7, 2018
Caller type: Scam call
Location: Australia
Caller: Telstra?

Got a call, they left a message saying they are going to charge me for an adsl

Im not even a telstra customer...

Scammer
0 found this comment helpful
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Anonymous

Posted on May 25, 2018
Caller type: Unknown
Location: Australia
Caller: (02) 8291 1000

Man spoke so quickly and inarticulately I could not understand a word he was saying
0 found this comment helpful
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Anonymous

Posted on May 24, 2018
Caller type: Call centre
Location: Australia
Caller: Telstra

It’s telstra complaint department, 6 calls in a row!! About to complain about the complaints department!!
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Anonymous

Posted on May 23, 2018
Caller type: Call centre
Location: Australia
Caller: Telstra

This is Telstra complaint number
0 found this comment helpful
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Anonymous

Posted on May 12, 2018
Caller type: Call centre
Location: Australia
Requested Telstra call back. Not spam.
0 found this comment helpful
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Anonymous

Posted on April 23, 2018
Caller type: Unknown
Location: Australia
I, being hard-of-hearing and unable to understand the caller who could not speak Australian English, I cannot lip-read over the system and hung up.
0 found this comment helpful
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Anonymous

Posted on April 18, 2018
Caller type: Unknown
Location: Australia
This is definitely the number for Telstra Complaints. I had an issue and received a call from this number to tell me that it had been solved.
0 found this comment helpful
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