Comments on (02) 8291 1000

50.00%
Spam Score
0 complaints this year, 127 total complaints

0 complaints this year, 127 total complaints

Comments on (02) 8291 1000


Anonymous

Posted on February 11, 2020
Caller type: Unknown
Location: Australia
Caller: Said was from Telstra

Whether this is true or not but asked for reference no. which I was given last week about a bill overcharge and he gave me the wrong 3 last numbers of the reference but said was refunding some money and then when I said that it was the wrong reference no. he hung up. Am not going to ring back will go to a Telstra shop to try and get it sorted out.
0 found this comment helpful
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Anonymous

Posted on January 22, 2020
Caller type: Scam call
Location: Australia
Caller: claim to be telstra

had info from a live chat I had a few days ago and left a message saying it was from live chat and wanting to 'talk to me about the price agreed'. given I have already had confirmation emails from Tesltra, regarding this, it smells fishy!
0 found this comment helpful
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Karen

Posted on January 21, 2020
Caller type: Unknown
Location: Australia
Caller: Told me it’s Telstra

Called numerous times and said they were Telstra customer service but aí don’t have any accounts with Telstra and haven’t for years so I think it’s a scam
0 found this comment helpful
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Anonymous

Posted on January 16, 2020
Caller type: Unknown
Location: Australia
Caller: Apparently telstra

Two on two minutes ,went to audio messages and there wa no one there.Telstra are so incompetent with overseas operators which half the time I don’t think know the English language,ongoing saga with them into the 5th week,they keep telling me it’s fixed It’s NOT.
0 found this comment helpful
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Mike

Posted on December 20, 2019
Caller type: Unknown
Location: Australia
Caller: Telstra possibly

I think it might be Telstra, but they run a strange support system. I was sent a new NBN modem and wireless router. Wireless didn't work and I registered a complaint, specifying email contact. Got a call instead on my mobile (not with Telstra) from someone with a very difficult accent who said they'd help with my email problem, asking a bunch of security questions. I declined. A stupid way to run a help desk if it really is Telstra.
0 found this comment helpful
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Serendip

Posted on December 4, 2019
Caller type: Unknown
Location: Australia
Caller: I didn't answer

A lot of online reports are that it is legitimate Telstra business from call centre in asia. But i am not with Testra (I will never ever sign up to Telstra) so it is unlikely that it is a Telstra call to me. So i am marking it as suspicious and, based on other reports online, suspected SCAM. I have blocked the number. - Ser
0 found this comment helpful
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Anonymous

Posted on November 18, 2019
Caller type: Unknown
Location: Australia
Caller: Telstra

Multiple calls from Telstra on account of a complaint about being billed for about a week when internet service was not available. I do not want another pointless conversation just waive the charges. This has been going on for months and I want all further exchanges to be in writing (and in English).
0 found this comment helpful
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Julie

Posted on November 13, 2019
Caller type: Company
Location: Australia
Caller: Telstra (NBN)

Calling to confirm that an issue I had with NBN has been resolved. Not a sales number as far as I can tell.
0 found this comment helpful
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Anonymous

Posted on November 12, 2019
Caller type: Unknown
Location: Australia
Phillipino call centre for Telstra following up on a support ticket i had lodged a little while ago
0 found this comment helpful
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Anonymous

Posted on November 8, 2019
Caller type: Unknown
Location: Australia
Caller: Telstra

Constant spam calling from overseas (usually the phillipines)... answer and hang up.
0 found this comment helpful
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Anonymous

Posted on November 5, 2019
Caller type: SMS
Location: Australia
keep ringing me doesn't stop but my phone telling me it Scam call
0 found this comment helpful
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Anonymous

Posted on August 12, 2019
Caller type: Unknown
Location: Australia
rang regarding complaint, told him there was NO complaint. Rang again and gave ref numbers for me, but demanded ID from me, was told it was not needed as I knew who I was, and had no complaint
0 found this comment helpful
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Anonymous

Posted on May 28, 2019
Caller type: Unknown
Location: Switzerland
My NBN internet service keeps dropping out. When it happens, I have no telephone landline service. I am a "priority assistance" Telstra customer, due to health problems, and require access to a reliable telephone useage.
The 'old' telephone 'copper wire' connection service, prior to hook-up with Telstra's new NBN technology, was much more reliable. In the event of the internet service going down, due to power failure, or modem faults, at least I still had a landline telephone access, to make outside calls. No mucking around with a mobile telephone back-up, whose battery must always be 'charged' or your stuffed, or the endless time consuming and frustrating run-around treatment by Telstra with pre-recorded voice operator telephone messages, for technical support with persons based in Philippines, of all places.
I got three message calls from the number (02) 8291 1000 recently after the last technical difficulties episode a few days ago. Now I don't know (after reading the mixed comments about this number) whether to treat the calls as legitimate or scam/nuisance.
0 found this comment helpful
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Libby

Posted on May 23, 2019
Caller type: Unknown
Location: Australia
Caller: Telstra

Have been having trouble with NBN internet keeps dropping out this has been on going for 6 months really don’t like NBN nothing but problems still having problems 23/05/2019
0 found this comment helpful
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Marc

Posted on April 22, 2019
Caller type: Company
Location: Australia
Caller: Telstra

Telstra calling in relation to my fault.
0 found this comment helpful
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Anonymous

Posted on March 22, 2019
Caller type: Unknown
Location: Australia
I was on the phone to Telstra - had received an sms from them earlier and this number kept calling while I was on the phone. I kept sending it to voicemail but they called again and again. Five times in total.
0 found this comment helpful
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Anonymous

Posted on March 19, 2019
Caller type: Unknown
Location: Australia
Caller: Telstra Lvl 2 Technical Support

Lvl 2 Tech support for Telstra - not scam caller
0 found this comment helpful
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Anonymous

Posted on March 12, 2019
Caller type: Call centre
Location: Australia
A Message was left on answering machine stating that they were Telstra re the NBN. We have had troubles with the NBN and contacted Telstra a few days ago.
0 found this comment helpful
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Engineer

Posted on February 19, 2019
Caller type: Unsolicited call
Location: Australia
Caller: 02 8291 000

Too gutless to leave a message on my voice mail, typical of either telemarketer or scammer.
0 found this comment helpful
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Anonymous

Posted on February 13, 2019
Caller type: Unknown
Location: Australia
genuine
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