• Telstra
    August 5, 2015
    I called back number (02) 8291 1000 reached IVR of telstra
  • Mark
    January 22, 2016
    Southbank, Australia
    Telstra!!! 11pm A call from the phillipines call centre, unfortunately the dont realise our time zone is different. The result of shipping jobs off shore...
  • Anonymous
    October 6, 2016
    Brisbane, Australia
    this is an Australian so why are we having to talk to someone in the Philippines or Indonesia.
  • Steve
    November 5, 2015
    Katoomba, Australia
    It's not a scam!!!
  • Yvez
    September 23, 2015
    Bacchus Marsh, Australia
    This number rang me at 3.30 am, missed the call and they did not leave a message, they ring at least once a day but never say anything or leave messages, but 3.30am is ridiculous.
  • Irene
    March 29, 2017
    Hope Valley, Australia
    Female Indian's accent was too thick and male friend assisted. I was to surrender my computer control to them.
  • iRENE McFarlane
    January 23, 2017
    South Australia, Australia
    I gt 2 calls this morning but no message left on machine no ideas what its about
  • telstra
    October 8, 2016
    Perth, Australia
    all ok
  • Jenny
    September 13, 2016
    Long Jetty, Australia
    Rang them on my friends home phone number regarding my Father's home number being cut off during their 1 month stuff up of NBN being connected through Telstra. Such a mess. 21 calls later at one hour plus phone calls to them and me giving my mobile number as the landline wasnt mine they ring consistingly on my friends landline to contact me but we looked up the number and it was listed here. Telstra and their NBN are a absolute discrace. Overseas customer service DOES NOT WORK. it has been tbe WORST EXPERIENCE. SHAME SHAME SHAME
  • Anonymous
    August 19, 2016
    Event Reminder
    Brisbane, Australia
    this was really Telstra
  • Esther
    June 20, 2016
    Drummoyne, Australia
    Yes it is Telstra's complaint service....took days of trying all the different ways to get through to complaints and once I managed to get to the Australian complaints service the Phillipines started calling non-stop....clearly because they know that I manage to make contact with an Australian complaints customer service employee.. Nine days of trying to get through to complaints in Phillipines..they just kept saying they could not transfer me and sending me in circles. Hopeless service in the Phillipines
  • James
    October 28, 2015
    Sydney, Australia
    Yes, it was Telstra. They called me at 1230am.
  • Carol
    September 21, 2017
    Sydney, Australia
    This is Telstra technical centre. Called me back after I'd lodged a complaint.
  • Linda
    September 17, 2017
    Cessnock, Australia
    Telstra.... I do not usually say this about anyone, but I truly hate you....
  • Phil
    September 16, 2017
    Balga, Australia
    Telstra head office (Philippines). If you think that the Head Office staff, get paid f**k all, you should wonder, what the ground crew, here in Australia, are getting paid!! With Telsra floundering, to keep up with communication problems here in Australia, we are primed for a terrorist attack. get your NERF guns ready, and stock up on ammo, Australia!!!
  • gfloria_c
    September 8, 2017
    Upper Coomera, Australia
    Telstra call centre to confirm issue with my NBN had been sorted
  • Jim
    August 24, 2017
    Lane Cove, Australia
    Constantly ringing both land line and mobile, often simultaneously, but won't leave message. Just changed to NBN and had to delete Message Bank, so I am not the only one. They need a better life.
  • Anonymous
    June 14, 2017
    Rhodes, Australia
    telstra case managers calling avout issues
  • J
    June 6, 2017
    Brisbane, Australia
    Telstra Philippine branch
  • Anonymus
    May 17, 2017
    Blackburn, Australia
    This is Telstra Bigpond calling back after a Fault lodgement to tell all is fixed.

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24 complaints this year

34 total complaints

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