• Telstra
    August 5, 2015
    I called back number (02) 8291 1000 reached IVR of telstra
  • Mark
    January 22, 2016
    Southbank, Australia
    Telstra!!! 11pm A call from the phillipines call centre, unfortunately the dont realise our time zone is different. The result of shipping jobs off shore...
  • Steve
    November 5, 2015
    Katoomba, Australia
    It's not a scam!!!
  • Yvez
    September 23, 2015
    Bacchus Marsh, Australia
    This number rang me at 3.30 am, missed the call and they did not leave a message, they ring at least once a day but never say anything or leave messages, but 3.30am is ridiculous.
  • iRENE McFarlane
    January 23, 2017
    South Australia, Australia
    I gt 2 calls this morning but no message left on machine no ideas what its about
  • telstra
    October 8, 2016
    Perth, Australia
    all ok
  • Anonymous
    October 6, 2016
    Brisbane, Australia
    this is an Australian so why are we having to talk to someone in the Philippines or Indonesia.
  • Jenny
    September 13, 2016
    Long Jetty, Australia
    Rang them on my friends home phone number regarding my Father's home number being cut off during their 1 month stuff up of NBN being connected through Telstra. Such a mess. 21 calls later at one hour plus phone calls to them and me giving my mobile number as the landline wasnt mine they ring consistingly on my friends landline to contact me but we looked up the number and it was listed here. Telstra and their NBN are a absolute discrace. Overseas customer service DOES NOT WORK. it has been tbe WORST EXPERIENCE. SHAME SHAME SHAME
  • Anonymous
    August 19, 2016
    Event Reminder
    Brisbane, Australia
    this was really Telstra
  • Esther
    June 20, 2016
    Drummoyne, Australia
    Yes it is Telstra's complaint service....took days of trying all the different ways to get through to complaints and once I managed to get to the Australian complaints service the Phillipines started calling non-stop....clearly because they know that I manage to make contact with an Australian complaints customer service employee.. Nine days of trying to get through to complaints in Phillipines..they just kept saying they could not transfer me and sending me in circles. Hopeless service in the Phillipines
  • James
    October 28, 2015
    Sydney, Australia
    Yes, it was Telstra. They called me at 1230am.
  • Anonymous
    April 16, 2017
    Brisbane, Australia
    Telstra ringing to follow up a problem but when they ring over 15 times in a few hours in a work day it's a bit much ... even two calls so far on Easter Sunday ... if I still have a issue or problem i would ring to resolve it
  • Fed Up
    April 13, 2017
    Canning Vale, Australia
    Non stop calls on landline and on mobile. Caller does not leave a message. I did contact Telstra to remove message bank from the landline. However, how do I know this is Telstra ringing back to find out if the matter was resolved (it was) if they don't leave a message or text? Indian scammers are crawling like cockroaches all over the internet - become a victim and your life will be hell afterwards. I should know.
  • Irene
    March 29, 2017
    Hope Valley, Australia
    Female Indian's accent was too thick and male friend assisted. I was to surrender my computer control to them.
  • Anonymous
    March 27, 2017
    Subiaco, Australia
    Telstra- legit. following up on complaint made about service.
  • Les
    March 21, 2017
    Burleigh, Australia
    This Indian person has called me several times on my private unlisted number, how is it that I pay Telstra each month to have a private/silent number and this turkey can call me to discuss a supposed accident I or my family had been involved in, when I told this ignorant twit that I was recording his conversation he verbally abused me and how is it these idiots are allowed to use a telephone service to do this to Telstra customers.
  • Anonymous
    March 15, 2017
    Adelaide, Australia
    legit number Telstra clarifying details for an online purchase
  • Anonymous
    March 13, 2017
    Monash, Australia
    Telstra calling me back around an issue I raised (I.e. not unsolicited, not a sales call).
  • Crazy
    March 9, 2017
    Adelaide, Australia
    this is the Telstra Technical Call centre number. its 100% legit
  • Bennie
    February 28, 2017
    Leichhardt, Australia
    Telstra outsourced sales department. Not very professional or 'service'. Trying to apply the McDonald up sell model under the guise of 'helping' customers with 'service'. Avoid them. If you want to upgrade your contract do it in store, though the official Telstra number or online.

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23 complaints this year

28 total complaints

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