Comments on (02) 8291 1000

50.00%
Spam Score
0 complaints this year, 127 total complaints

0 complaints this year, 127 total complaints

Comments on (02) 8291 1000


Telstra

Posted on August 5, 2015
Caller type: Telemarketer
Location: Australia
I called back number (02) 8291 1000 reached IVR of telstra
30 found this comment helpful
30

Mark

Posted on January 22, 2016
Caller type: Unknown
Location: Australia
Telstra!!! 11pm A call from the phillipines call centre, unfortunately the dont realise our time zone is different. The result of shipping jobs off shore...
15 found this comment helpful
15

Jenny

Posted on September 13, 2016
Caller type: Unknown
Location: Australia
Rang them on my friends home phone number regarding my Father's home number being cut off during their 1 month stuff up of NBN being connected through Telstra. Such a mess. 21 calls later at one hour plus phone calls to them and me giving my mobile number as the landline wasnt mine they ring consistingly on my friends landline to contact me but we looked up the number and it was listed here. Telstra and their NBN are a absolute discrace. Overseas customer service DOES NOT WORK. it has been tbe WORST EXPERIENCE. SHAME SHAME SHAME
14 found this comment helpful
14

Anonymous

Posted on January 16, 2018
Caller type: Unknown
Location: Australia
This is undoubtedly a Telstra number. The problem in my case is different from the others. I've been waiting for ten days for the resolution of a problem, but the level of incompetence of the Telstra system is so bad that I've yet to have a conversation with the right specialist. The only people I've spoken to can't help and refer me into elsewhere where connections are never made. I think a scam would provide a better experience than this
10 found this comment helpful
10

Anonymous

Posted on November 29, 2017
Caller type: Unknown
Location: Australia
I received 2 calls from this number and was told they were from technical support Telstra... Wanted me to give them access to my computer to fix "internet errors"... I told them to FO... I phoned Telstra and they said I was not contacted from their Technical Support Team and should NEVER ALLOW ANYONE TO GET ACCESS. They will not call the client for technical issues... The client will call Telstra!!!!!!!!!!!!! BE AWARE
7 found this comment helpful
7

Anonymous

Posted on October 6, 2016
Caller type: Unknown
Location: Australia
this is an Australian so why are we having to talk to someone in the Philippines or Indonesia.
Ggggrrrr
5 found this comment helpful
5

Steve

Posted on November 5, 2015
Caller type: Unknown
Location: Australia
It's not a scam!!!
4 found this comment helpful
4

Anonymous

Posted on December 13, 2017
Caller type: Scam call
Location: Australia
According to Telstra Crowdsupport - their staff rep has clearly stated that this number is definitely not a Telstra number, and they advise great caution in dealing with whoever is calling from this number. Don't give them any personal info, or access to your computer - under any circumstances.
3 found this comment helpful
3

Anonymous

Posted on November 17, 2017
Caller type: Call centre
Location: Australia
Called to say they were upgrading my download allowance, but wanted to verify my details with name and DOB. Sorry but you called me and I dont know who you are. Why do you need those details just to tell me that. She said they would send an email. WTF So why did you call me?
3 found this comment helpful
3

Yvez

Posted on September 23, 2015
Caller type: Unknown
Location: Australia
This number rang me at 3.30 am, missed the call and they did not leave a message, they ring at least once a day but never say anything or leave messages, but 3.30am is ridiculous.
3 found this comment helpful
3

Anonymous

Posted on November 19, 2019
Caller type: Unknown
Location: Australia
Caller: Apparently Telstra

I was contacted by this number and was told it was Telstra customer service and asked if i could supply my full Name & date of birth on questioning why they needed my year of birth I was told it was to authenticate my account. I refused to tell them and hung up and called Telstra to confirm that it was them using the actual 132200 number and was advised that this is NOT a Telstra number and they would block this number from being able to call me. Do not give them any details as I was advised by Telstra that this is a scam number, calls from Telstra come up as no caller id.
2 found this comment helpful
2

Jerremy

Posted on November 1, 2018
Caller type: Service
Location: Australia
Caller: Telstra - Phillipines?

Telstra (Phillipino accented female) calling to advise that an NBN technician had restored service to my premises, which he had indeed done the previous day.
I'm thinking that this is an outsourced contractor for Telstra based in the Phillipines which is why the Telstra people in Australia are saying that they have no record of the number coming from them.
2 found this comment helpful
2

iRENE McFarlane

Posted on January 23, 2017
Caller type: Unknown
Location: Australia
I gt 2 calls this morning but no message left on machine no ideas what its about
2 found this comment helpful
2

Louis

Posted on March 12, 2020
Caller type: Unknown
Location: Australia
Caller: Telstra

Unlisted numbers are automatically blocked by many phones (depending on settings). I think that's why Telstra call from a listed number. The calls I get from (02) 8291 1000 appear to be genuine from Telstra Technical Support.
1 found this comment helpful
1

Belinda

Posted on February 12, 2020
Caller type: Company
Location: Australia
Caller: Telstra

They called in regards to a complaint, but was not from anyone in my household.
1 found this comment helpful
1

Aaron

Posted on June 6, 2019
Caller type: Unknown
Location: Australia
Caller: Telstra

9 calls and 6 sms messages in 2 days regarding my Monday night NBN connection issue!!!!!. It was fixed monday night, I was fine with 1 check up call on Tuesday morning. I was told the case issue was closed on tuesday morning. but all these txt msgs and calls later and the case issue still open. So I rang them and abused them and threatened to go to the telecommunications ombudsman and the police for the harassment calls and txt msgs if I receive 1 more of either. Hopefully these scumbag maggots get it. Just had 3 calls in 5 minutes 30 minutes ago!
1 found this comment helpful
1

Anonymous

Posted on December 24, 2018
Caller type: Unknown
Location: Australia
Caller: Telstra Tech or someone supposedly tech oriented

WHAT IS WRONG WITH ACTUALLY LEAVING A MESSAGE? SOMETHING LIKE... THE PHONE RINGS.... NO ONE ANSWERS... THE LITTLE RECORDER POPS ON.... INSTEAD OF HANGING UP, SAY "HI... THIS IS (PLACE DECYPHERABLE NAME HERE) FROM TELSTRA. I'M SORRY WE MISSED YOU. WE ARE RETURNING YOUR CALL AND WILL TRY BACK AT (PLACE RESONABLE CALL BACK TIME HERE) AND WILL CONTINUE TO TRY UNTIL 6PM THIS EVENING. IF THIS IS NOT CONVENIENT, PLEASE TEXT OR CALL AND LEAVE A MESSAGE AT (PLACE REAL LIVE PHONE NUMBER HERE) AND TELL US WHEN WOULD BE MOST CONVENIENT FOR YOU. THANK YOU FOR CHOOSING TELSTRA. WE APPRECIATE YOUR PATIENCE."
1 found this comment helpful
1

Irene

Posted on March 29, 2017
Caller type: Unknown
Location: Australia
Female Indian's accent was too thick and male friend assisted. I was to surrender my computer control to them.
1 found this comment helpful
1

telstra

Posted on October 8, 2016
Caller type: Unknown
Location: Australia
all ok
1 found this comment helpful
1

Anonymous

Posted on August 19, 2016
Caller type: Event Reminder
Location: Australia
this was really Telstra
1 found this comment helpful
1

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