Caller: (08) 6263 6363

just keeps calling and hanging up, i am an iinet customer and i have no reason for them to be calling, no active tasks. This is ridiculous, 6 calls in 5 minutes, and another earlier today.

Caller: iiNet Business Support

if you are a iiNet user, they just called to ask if you need any assistance with your internet

Caller: IINET Sales

Creepy stalkers IINET.
They saw my house was back on the market and started spamming me with calls to transfer my service, several times a day, I NEVER CONTACTED THEM!
I didn't want the hassle of changing providers but I cannot condone this creepy behaviour. So off to Kogan we go, same price twice the bandwidth.
Bye!

Rang 4 times in 2 minutes and didn’t leave a message.

Caller: Nicole from Australian National broadband network

Rang just before 3pm on Friday afternoon & a robovoice stated was Nicole from Australian national braodband network.Presumably a scam call so I just hung up

I have had two calls in two days from (08) 6263 6363 and I just ignore. I am with iiNet so I might give them a ring

Caller: iiNet

I’ve never interacted with iiNet and now I get a call saying saying it’s a response to an email I sent? Ok...

I have been receiving daily unsolicited calls from this number for the past week. The caller then leaves ghost voicemails. If anyone from IInet sees this post, just so you know if this daily nuisance doesn't stop I will switch my isp and you'll lose a customer who has been loyal to you for over 20 years.

Feb 24, 2020

This no. is from iiNet, however is not directly from Australia. I had a call from a person with a destinctly Phillapino accent - she imsisted she was calling from Sydney - 08 code? Wouldn't trust them.

Caller: IInet

iinet returning my call to relocate my service. Not a scam

Caller: iinet ?

this number called my mobile twice in a row, left no message. I then called back from my wife's mobile for security reasons and was told the caller was iinet.
I hung up because I have no business with them... then switched off wife's mobile.
This incident raises two immediate questions: how does iinet (?) have my mobile number? And do they read my e-mails/SMSs taken by their (?) subsidiary Internode?
I had written a very pointed e-mail to 'node the other day in frustration about paying some $A100/month and NOT rpt NOT receiving any service for almost two months now. The NBN has scheduled a complete overhauls of my underground line from roadside post to house post, but their people kindly strung out a 300 m cable along the road to get me a temporary 'fix'!
This doesn't work either, so it's the connection from house post to house socket that's busted, or the router has copped a thunderbolt in one of the recent storms...
I suggested a repair to Internode, upon which an NBN 'complaints' person referred me back to my provider.
It's then that I politely suggested someone, somewhere did something to fix the impasse... I made clear that my e-ail was not a complaint, merely a polite desire to see someone, somewhere get off their collective bums and did something to reconnect me.
If the above was read somehow by iinet and they put their secret sales force on the scent, perhaps the ACCC might have to do something about it?

Caller: iiNet

Received call in response to an email problem I have.
They could manage the problem via email but they called so politeness there I suppose.
Email would have been more efficient.

Missed the call so I called back but got put through the prove you are not a robot routine..."please repeat the special phrase".....errr, no

Caller: IInet call back

They called in reference to my moving to the NBN.
The ADSL service is being shut down in my area on 8 November.
Chap I talked to had a slight South African accent, I think.
I am already a customer of Westnet – (part of IiNet now).
Swapping over to NBN in next couple of weeks.
Hope all goes well.

Eddie.

Got a call today I did not pick up and they hung up after my message played.I am an iinet customer but will get the NBN when I am good and ready and with who I choose.

Caller: iinet

iinet technical faults lines. Calling back regarding my internet fault.

iiNet, it’s a valid number

Caller: (08) 6263 6363

Appears to be a legitimate number for iinet , however , this number has called me several times in the last month and disconnected before I answered . Should anyone from iinet wish to call me, feel free to do so but please stay on the line till I answer the call

Caller: IiNet

Yes it is iiNet, but from a call centre in Manilla. Why can’t we have Aussie companies using Aussie call centres?

Caller: iiNet

iiNet calling me to tell me I'm 3 months overdue on my AUTO DEBIT payment. Very annoying and confusing.
I've also updated my bank details recently with them by phone, but apparently they still have my old details, which doesn't really matter because the account is still active and has money on it. Very frustrating and a waste of time!
I chose iiNet because their customer service was really good the first time I contacted them. Not sure what happened.

I have been with Iinet for over 10 years and have had very few complaints about them. Will stick with them