Comments on (08) 6263 6363

87.50%
Spam Score
11 complaints this year, 148 total complaints

11 complaints this year, 148 total complaints

Search Results for (08) 6263 6363

Names found on this computer

Westnet Pty Ltd

Address

24 Sangiorgio Ct, Osborne Park WA 6017, Australia

History

0 older records found on this number.

Phone Type

Local Service

Latest Holder

Primus Telecommunications Pty Limited

Numbering Area

Perth

Last Found

June 2009

Other Formats

0862636363
/6263-6363
/62636363
/(08) 6263 6363
/+61862636363

Comments on (08) 6263 6363


Anonymous

Posted on August 8, 2016
Caller type: Unknown
Location: Australia
why r u blocking my support sms and calls..remove
2 found this comment helpful
2

Pegbasket

Posted on July 12, 2011
Caller type: Prank Call
Location: Australia
This numbers keeps calling for 1 ring before hanging up.
2 found this comment helpful
2

Jasper

Posted on November 21, 2023
Caller type: Unknown
Location: Australia
(08) 6263 6363 - Probable SCAM!! - Confirmed directly by iinet.

I repeatedly receive calls from this number, but they never leave a message. I noticed in other comments that some people said it was a legitimate iiNet number - and that they'd checked with iinet themselves, while others said they'd also checked and been told it was not one of iiNet's legitimate numbers.

We do have an account with Westnet (a subsidiary of iinet) so I phoned their support number 1300 786 068 and spoke to someone in a call centre with a foreign accent. I gave them the number (08) 6263 6363 and asked if this was one of their legitimate numbers. He said "this is our/iinet's complaints number". I explained that I kept receiving calls from it but that no messages were ever left and I hadn't registered any complaints.

I think he may have misunderstood my original query because there was some subsequent confused conversing with him followed by him repeating the number back to me to check if he'd gotten it correct. Then he checked the number in their system again and said it wasn't one of their numbers.

He then went on clarify that Westnet/iinet will never make an unsolicited call where any of my financial or account details would be requested and to report any further calls I receive from that number please.

In summary, I think those in this forum who believe they've checked directly with iinet about the legitimacy of this number (in the affirmative) may have experienced basic language-translation confusion where the call centre person misunderstands the caller, thinking s/he is asking if the (legitimate) number they've just called is the complaints number whereas the caller really just wants to ask if (08) 6263 6363 is a legitimate number. This would explain why two people call the exact same (legitimate) iinet support number only to be told the complete opposite to each other.

I'd suggest to iinet that they move their support centres back to Australia (instead of just redirecting calls made to their Australian numbers), or otherwise employ people with better English comprehension / English as a primary language.
1 found this comment helpful
1

Anonymous

Posted on February 5, 2020
Caller type: Call centre
Location: Australia
Caller: iiNet

iinet customer service
1 found this comment helpful
1

Anonymous

Posted on April 20, 2016
Caller type: Unknown
Location: Australia
Not spam call back NBN No.
1 found this comment helpful
1

Giorgio

Posted on April 23, 2015
Caller type: Unknown
Location: Australia
Called at 3am!
1 found this comment helpful
1

Larry

Posted on December 7, 2014
Caller type: Unknown
Location: Australia
It's the IINet call back support number
1 found this comment helpful
1

iinet user

Posted on May 24, 2024
Caller type: Service
Location: Australia
Caller: iinet I'm assuming

It was the same for me as well I had sent a support email and instead I get this call at 7 am in the morning waking me up! No message was left but I'm assuming from what You have said that it was iinet. I agree if I wanted to speak with them on the phone I would've rang! The email explains everything they just need to respond! I don't want to discuss the issue over the phone!
0 found this comment helpful
0

Anonymous

Posted on May 22, 2024
Caller type: Unknown
Location: Australia
Keep getting a call from this number go answer and no one there so I've just Blocked it
0 found this comment helpful
0

Anonymous

Posted on May 8, 2024
Caller type: Scam call
Location: Australia
Very obviously NOT a legitimate iiNet phone number, and you can't accuse iiNet of poor service on the basis of the activities of scammers!
0 found this comment helpful
0

Anonymous

Posted on May 3, 2024
Caller type: Unknown
Location: Australia
Cold calling in 2024 is pathetic. Its not 1981. iinet have great service but harassing people whist they are at work via a cold call is pretty poor.
0 found this comment helpful
0

John

Posted on April 10, 2024
Caller type: Unknown
Location: Australia
Suspect it was a result from an enquiry I had made to sign up with iiNet

Because of the attitude and approach of the sales person who spoke rapidly. repeating himself and tho I have no experience at all with drugs, I would not have been surprised by his speech, speed of talking and lack of empathy that he was under the influence of a pretty powerful additive.

Nett effect was that I declined to go with iiNet, though I had previously been with iiNet (originally signing when it was being run out of his garage by the original developer -- being involved in some general discussion groups. (Getting old and can no longer remember his name, but know it was a great setup and he made squillions in selling it) (and Internode (to which my IT qualified son signed me up because he reckoned it provided better options) for some 20 years without any problems; very satisfied customer until the Internode/iiNet absorption.
Nett result was that I spoke with and ultimately signed with Aussie Broadband. Only been connected for less than a week but so far would acknowledge that Aussie is living up to its positive reputation.
Just re-read this; a bit convoluted but hope that brighter minds than mine will make sense of it.
0 found this comment helpful
0

Matt

Posted on March 19, 2024
Caller type: Call centre
Location: Australia
Caller: iiNet

iiNet following up on technical support
0 found this comment helpful
0

Alert! Alert! Alert!

Posted on March 6, 2024
Caller type: Call centre
Location: Australia
Caller: High chance you have a scammer!

ALERT! Hang up and call your internet / phone provider! ALERT!

This number is spoofed by a scammer, you should contact your telco immediately!

After calling iinet support and checking their records I have found out that 80% of the calls from this number have infarct been scammers faking this number by spoofing it.
0 found this comment helpful
0

Anonymous

Posted on February 23, 2024
Caller type: Unknown
Location: Australia
Just received a call from this number, they hung up as soon as I answered, but I am thinking that even though the number is iinet, as per the previous comments, I get the feeling the number may have been "hijacked" as I am customer of innet & never had an issue before.
0 found this comment helpful
0

Anonymous

Posted on February 14, 2024
Caller type: Silent call
Location: Australia
Caller: iInet

I'm with iInet and my internet keeps dropping out. I have to call them every few weeks to get them to fix it, last night I made the usual call to a Filipino worker in Manilla with broken English to report dropouts. Today I got a useless follow up call and now I'm getting silent calls from this number. This company has become garbage since outsourcing their customer care.
0 found this comment helpful
0

April Butler

Posted on February 6, 2024
Caller type: Call centre
Location: Australia
Caller: Iinet

I am an Iinet customer. This number called me daily for over a month. When I finally answered they tried to sign me up to upgrading my internet and offer me mobile phone plans. I asked to be contacted after 5 while I was not at work, they called me back 2 hours later at 3pm. Nuisance calls like this and the constant pestering has made me reconsider staying with Iinet
0 found this comment helpful
0

Tracy

Posted on January 17, 2024
Caller type: Unsolicited call
Location: Australia
These people are supposed to be iinet but when I answer I either get a call tone because it's being redirected or it hangs up at this point I'm blocking because they are just time wasters.
0 found this comment helpful
0

Anonymous

Posted on November 29, 2023
Caller type: Unknown
Location: Australia
Missed their call, so called back. Got answering machine from iiNet. I believe it is genuine. But since I have no outstanding complaint with them (other than that I will leave them now that they no longer do email addresses) it must have been a sales call to promote their freestanding NBN dongle thingy. Not appreciated as it was a call in the middle of the day, when people are being paid to do their job, not hang on the phone listening to sales calls.
0 found this comment helpful
0

Mike

Posted on November 3, 2023
Caller type: Unknown
Location: United States
Caller: (08) 6263 6363

3 unsolicited calls and never left a message - I won't call back until they leave a message to tell me what it is about
0 found this comment helpful
0

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