• Jude
    October 24, 2017
    Unknown
    Australia
    Got a call from this number today on my mobile. Didn't answer, they left a voicemail saying that they were from Telstra regarding my NBN connection.
    Have never contacted Telstra or any other NBN provider - I have Wireless WIFI.
    The guy must've been near the end of his shift - he sounded like he was going to drop off to sleep real soon.
  • Frank
    October 19, 2017
    Unsolicited call
    Australia
    Caller said she was from Telsta checking on my nbn appointment but I had to supply her with my DOB and address details etc. I refused. She said I could call 1800 834 273 to confirm her legitimacy, didn't bother ... Do not supply any personal details unless you initiate the call. Blocked this number.
  • Anonymous
    October 10, 2017
    Company
    Australia
    it was Telstra giving me an update on my phone line.
  • Patricia
    October 3, 2017
    Unknown
    Australia
    Got a phone call this evening from this number. I never answer any number I don't recognise but came on this site and saw these comments. I am sure it wasn't Telstra because they only sent me a message this morning confirming an appointment for connecting us up at our new address on Thursday when we move.
  • Paul
    September 13, 2017
    Unknown
    Australia
    Just Telstra about my NBN
  • Andrew
    September 12, 2017
    Unknown
    Australia
    As per the previous message, NEVER give your date of birth to someone who calls you, even if you suspect it might be legitimate. Give your date of birth as identification only if you have initiated the call to a number that you know for sure is the correct number for the organisation you're calling.
  • resjay63
    August 31, 2017
    Unknown
    Australia
    it's usually the NBN case manager assigned to troubleshoot your connection. All ok.
  • Brenda
    August 21, 2017
    Unknown
    Australia
    Keep getting calls from them apparently they are my case manager to do with my appointment for the NBN... i had only gotten off the phone to telstra an hour before so asked for a phone number to contact her back on and politely said she understands my privacy and i can call them anytime to check my appointment... didnt give me a phone number though!
  • Pietro
    August 16, 2017
    Unknown
    Australia
    In fairness, this is the Telstra Activation Team who ring you in regards to when you place an order for a new phone line.

    Extremely inefficient complicated process however they get you to ring back on 1800 639 062
  • Katrina
    August 9, 2017
    Unknown
    Australia
    The caller claimed that she was from Telstra and was calling about my NBN. She asked me for my name and birth date. I replied asking her how I knew that she was from Telstra. She said that I could look the number up on google or that I could call back. I said that I would call back and I asked for a reference number. She said that she couldn't give me a reference number without my name and birth date. I tried to call the number back but it just clicks off and my call doesn't connect. I rang the Telstra Sales Watch Hotline on 1800 260 270. They said that they would call me back to confirm if this is one of their call centres. I haven't hear back from them so who knows. Sounds like a scam caller trying to get personal information.
  • James
    August 3, 2017
    Scam
    Australia
    I received a call from this number, but they hung up as soon as I answered. I rang the number, but it kept shutting down my call. How ignorant are they? Not happy Jan.
  • Nomes
    July 26, 2017
    Unknown
    Australia
    These people are very smart they happen to know my name and my mothers name. They claimed to be Telstra I didn't answer this call but they left me a voice message. Voice message suggested for me to phone them back in regards to my mothers home account. I knowing full well that Telstra never ask this of you simply deleted the voicemail caution Scammer for sure
  • anon
    July 24, 2017
    Unknown
    Australia
    Got a call from this number and a message left saying that its telstra checking if I have a connection. I'm not with Telstra and the simple fact that their phone call came through in the first place would indicate a connection!
  • Izaak
    July 13, 2017
    Unknown
    Australia
    Called me once today after school, why would at 16 year old be setting up nbn with telstra. my phone isnt even telstra. i didnt block the number or anything and about 20minutes ago they called me again and i just told them to f*** off and this time i blocked it. Defiately some sort of scam
  • CMP
    July 6, 2017
    Unknown
    Australia
    I had a phone call from this number a few minutes ago asking for a Mrs Jeffries to tell her that NBN would be connected in the morning - could she speak to her. I said you are not from telstra - she kept insisting that she was - and I kept insisting that she wasn't. I asked her again who she was after and she said Mrs Phillips - I asked her do you know who you want? You have asked for two different people and if you were telstra you would know that this number does not belong to either of them. I am neither of these two people - so I believe it is a scam..
  • Keith
    July 4, 2017
    Unknown
    Australia
    Here we are July 2017 and we just had the exact same call like Telstra, after hours! yeah right
  • Allan
    June 28, 2017
    Unknown
    Australia
    Yes I had a call from this number missed, when I try to ring back just hangs up. I am trying to contact NBN Business and left message for them to call me, promised 2 hours but 5 hours later nothing. Strange how now get this number calling me.
  • Kellie
    June 20, 2017
    Unknown
    Australia
    They rang to say that they need to discuss something with me but first they need to confirm my full name and date of birth... I refused to give that information out as I did not call them. They gave me the telstra NBN number to ring and said my case manager for a complaint needs to speak to me. I rang NBN and Telstra, neither said anyone had contacted me today... secondly, they said that when they ring you, then they do not need the DOB or full name... that is only when you ring them... I think this could possibly be a really elaborate scam..
  • Julie
    June 14, 2017
    Scam
    Australia
    had this number call me saying they are Telstra..checked it out rang back and no connection..Scam Saying NBN needs to be connected ,,
  • malcolms
    June 2, 2017
    Unknown
    Australia
    Same speil as what he gave us

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23 complaints this year

159 total complaints

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