• Anonymous
    January 25, 2018
    Unknown
    Australia
    Is it a spammer? They called me on 7:40pm and I missed it. Will not call back unless they call me again.
  • Paul
    December 18, 2017
    Unsolicited call
    Australia
    I have blocked this number previously, & they rang tonight, going straight through to my voicemail. They say they are Telstra & left a number 1800 830 020 & a reference number to call back on...reeks of a scam as I am not the account holder of who the phone is registered to, so they have no reason to ring me...how are they getting to my voicemail if I have blocked this number from calling me?
  • shaun
    December 1, 2017
    Unknown
    Australia
    yeah , I work for them , this number called my Telstra work mobile and do not even leave a voice mail !!?? I wonder if they know what it is ha ha. the trouble is the sh*t people they high from monkey countries , their a bit dah dah.
  • Anonymous
    November 14, 2017
    Unknown
    Australia
    I got a call from this number with a foreign accent advising me they were phoning me about a logged issue. They knew my name, but I replied I'm not a Telstra customer and I haven't logged an issue. Some silence followed. When I mentioned how could it be, my mobile was Boost, they said, oh yes Boost issue, now please note this call will be recorded and now verify your identity. My response was, um bye.

    Now there is a remote possibility they were calling me because my Boost app on my phone did raise an error code the other day (and Boost is on the Telstra network), but I've never heard of a phone company being so pro-active, and there was no way I was verifying when they called me. Some companies warn us about phishing, some seem to try hard to emulate phishers, and this may or may not have been, who knows.
  • Anonymous
    November 3, 2017
    Unknown
    Australia
    Claimed to be from NBN Co. Knew my address. This is disturbing.
  • Telstra NBN
    October 29, 2017
    Unknown
    Australia
    Telstra confirming the NBN was
    connected and is worth normally.
  • Jude
    October 24, 2017
    Unknown
    Australia
    Got a call from this number today on my mobile. Didn't answer, they left a voicemail saying that they were from Telstra regarding my NBN connection.
    Have never contacted Telstra or any other NBN provider - I have Wireless WIFI.
    The guy must've been near the end of his shift - he sounded like he was going to drop off to sleep real soon.
  • Frank
    October 19, 2017
    Unsolicited call
    Australia
    Caller said she was from Telsta checking on my nbn appointment but I had to supply her with my DOB and address details etc. I refused. She said I could call 1800 834 273 to confirm her legitimacy, didn't bother ... Do not supply any personal details unless you initiate the call. Blocked this number.
  • Anonymous
    October 10, 2017
    Company
    Australia
    it was Telstra giving me an update on my phone line.
  • Patricia
    October 3, 2017
    Unknown
    Australia
    Got a phone call this evening from this number. I never answer any number I don't recognise but came on this site and saw these comments. I am sure it wasn't Telstra because they only sent me a message this morning confirming an appointment for connecting us up at our new address on Thursday when we move.
  • Paul
    September 13, 2017
    Unknown
    Australia
    Just Telstra about my NBN
  • Andrew
    September 12, 2017
    Unknown
    Australia
    As per the previous message, NEVER give your date of birth to someone who calls you, even if you suspect it might be legitimate. Give your date of birth as identification only if you have initiated the call to a number that you know for sure is the correct number for the organisation you're calling.
  • resjay63
    August 31, 2017
    Unknown
    Australia
    it's usually the NBN case manager assigned to troubleshoot your connection. All ok.
  • Brenda
    August 21, 2017
    Unknown
    Australia
    Keep getting calls from them apparently they are my case manager to do with my appointment for the NBN... i had only gotten off the phone to telstra an hour before so asked for a phone number to contact her back on and politely said she understands my privacy and i can call them anytime to check my appointment... didnt give me a phone number though!
  • Pietro
    August 16, 2017
    Unknown
    Australia
    In fairness, this is the Telstra Activation Team who ring you in regards to when you place an order for a new phone line.

    Extremely inefficient complicated process however they get you to ring back on 1800 639 062
  • Katrina
    August 9, 2017
    Unknown
    Australia
    The caller claimed that she was from Telstra and was calling about my NBN. She asked me for my name and birth date. I replied asking her how I knew that she was from Telstra. She said that I could look the number up on google or that I could call back. I said that I would call back and I asked for a reference number. She said that she couldn't give me a reference number without my name and birth date. I tried to call the number back but it just clicks off and my call doesn't connect. I rang the Telstra Sales Watch Hotline on 1800 260 270. They said that they would call me back to confirm if this is one of their call centres. I haven't hear back from them so who knows. Sounds like a scam caller trying to get personal information.
  • James
    August 3, 2017
    Scam
    Australia
    I received a call from this number, but they hung up as soon as I answered. I rang the number, but it kept shutting down my call. How ignorant are they? Not happy Jan.
  • Nomes
    July 26, 2017
    Unknown
    Australia
    These people are very smart they happen to know my name and my mothers name. They claimed to be Telstra I didn't answer this call but they left me a voice message. Voice message suggested for me to phone them back in regards to my mothers home account. I knowing full well that Telstra never ask this of you simply deleted the voicemail caution Scammer for sure
  • anon
    July 24, 2017
    Unknown
    Australia
    Got a call from this number and a message left saying that its telstra checking if I have a connection. I'm not with Telstra and the simple fact that their phone call came through in the first place would indicate a connection!
  • Izaak
    July 13, 2017
    Unknown
    Australia
    Called me once today after school, why would at 16 year old be setting up nbn with telstra. my phone isnt even telstra. i didnt block the number or anything and about 20minutes ago they called me again and i just told them to f*** off and this time i blocked it. Defiately some sort of scam

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92.50%

19 complaints this year

161 total complaints

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