Copped (02) 9213 2700 on my mobile today. Indian male - wanted to know my wife's dob & address!!?? I asked to speak to his supervisor him: that is not possible sir. me: either you put me through to a supervisor or you can put your head up your ring gear. him: click...
Is there a cretin (read: middle level executive) in Telstra who actually thinks this sort of discourse raises Telstra's feces-dripping reputation in customer liaison?
The call centre waller doesn't give a rat's flying fundament - he gets paid win, lose or draw. Good luck to him (and bad luck to the former Australian call centres)
Just received a call from (02) 9213 2700 & rep left voice message asking me to call 1800 056 962. It's for the Telstra NBN Install order/case management team. I checked it also with Telstra and they confirmed 1800 056 962 is legit for Telstra. this was a legit call from Telstra, called me to discuss my transferring of services to a new address. no concerns here Suspicious call from this number on home phone then on mobile - Indian voice hard to understand said they wanted to confirm my details - information supplied by them for reason of call did not make sense. I hung up and said I would ring Telstra myself. Did not give out information as no way to confirm. I asked how can I be sure this is telstra - they responded by saying it is telstra??? sure. This is the new Telstra Offshore call center. (Started about 6 weeks ago). They recently took Australian jobs and outsourced them to Mumbi India. Who would send Australian jobs offshore? It isn't in the national interest and wouldn't get Australia a permenant seat on the United Nations Security Council either. I had this number call and it was related to a telstra order I had raised. They provided reference number and asked me to ring back on the standard telstra number 13 22 00. It was not a spam, was legit. I had a call from this number as well on my mobile. I declined the call, then promptly received a text message informing me that my usernames are unavailable & to keep my order moving I must call a 1800 number.
Telstra isn't even my provider!
I received a call from this number, they didn't begin with " Am I taking to" or is that **** so I told them I was suspicious and would ring Telstra and hung up. Rang Telstra they said it was one of their numbers but I was right for not giving any personal details, and their caller from that number had not listed his call on their system. Yeah well i just got new prepaid mobile and first person to call me was this number, yet no one had the new number yet. Weird. Telstra are scaring the sh*t out of me as to who they give my details to. Seriously if Optis or vodofone worked out here i would change over in a heart beat. I got a call from a non-aussie speaking person yesterday claiming he was from Telstra, asking for my full name, DOB, and address. Seriously? Its scary to think some people would have given their details. They seem to be from overseas and working on behalf of Telstra, they noted some information about by account which leads me to believe that they are legit. I believe that this style of service is very bad for Telstra. They should support Aussie jobs anyway? Note: Note don't give your details anyway, you can always call Telstra direct?? Litetally got called by this number a couple of minutes ago, on both my mobile and home phone.
She told me it was Telstra and it was a follow up to the service I ordered yesterday. Told me the call was recorded and asked for my surname and d.o.b, then proceeded to tell me what the woman told me yesterday when I ordered the package (about there being no ports currently available). Thanked me for my time, and hung up.
She seemed nice and legit enough...
It is a wholesaler calling on behalf of Telstra. If you start a new service, switch a mobile number get an internet connection. ANYTHING to go with the lines in the street or towers on the poles owned by Telstra. You may be with a different company, but if that company uses Telstra hardware they may call you. Be safe and font give out your details. They should have them from your provider. they called after i had requested a foxtel move so I didn't think too much about it. They asked if I had ordered the move but didn't ask for any other details than that. I called Telstra to ask, they knew nothing about that call and have informed me that EVERY interaction they have with you is recorded on your file so the best thing to do is hang up and call the actual Telstra number (132200). If it's legit, there'll be a reason for the call on your file. Same thing. Left a message and said there was a delay in processing my order. I'm with Telstra but don't have a current order with them. Yep same old story Is there any way to stop these calls? I have had 4 of these today, how do you stop them? Update:
Login to your Telstra Account under settings and remove both home and mobile numbers and leave an email address ONLY
Telstra Help desk... overseas posing with Sydney number, just tell them nothing and ask for manager to remove you from their mailing list, every time you request anything from telstra they follow up with these calls and it's f*cking annoying
22 complaints this year
161 total complaints
Anonymous on 0437 996 398
Charter Mercantile Agency
Woolworths Online on (02) 8279 5892
I called back number (02) 8279 5892 spoke to a woman who said I've reached Woolworths Online.
Anonymous on (03) 7005 2425
same experience as last person. nuisance.
Ceri Cat on (02) 6765 8879
Now at 3-5 White St Tamworth having merged with Housing NSW.
Anonymous on (03) 9475 0796
Microsoft Technical department again calling to say my computer was hacked and they would help me...