Comments on (02) 9296 5684

52.50%
Spam Score
1 complaints this year, 124 total complaints

1 complaints this year, 124 total complaints

Comments on (02) 9296 5684


Rick

Posted on July 28, 2020
Caller type: Financial services
Location: Australia
Caller: Coles Financial Services

Wanted me to convert the balance on my Coles Credit card, over to a 'personal loan at 18.99%, which would 'free' up my credit card so I could spend more. I did not get to the part where they discussed income and ability to repay as they were effectively offering me more credit. Told them no.
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Anonymous

Posted on July 28, 2020
Caller type: Unknown
Location: Australia
Caller: Coles Financial Services

Very hard to hear, obviously calling from the Philippines.
0 found this comment helpful
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Anonymous

Posted on July 7, 2020
Caller type: Unknown
Location: Australia
I have received calls asking me to confirm my identity. Seemed legit from CFS but I don’t provide details to an unsolicited call. I blocked the number. They never leave a message so they can’t contact me by this method anymore
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Anonymous

Posted on July 3, 2020
Caller type: Scam call
Location: Australia
Caller: Coles Financial

Looks like they are at it again.

When I didnt give my fly buys derails and asked about a summary of thr offers they/he politely closeed the call off by providing WEB site address and 1300 number to call to check offers.

Very concerned how they got my number snf to know I had a CC with Coles as I have had it less than a year.
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Anonymous

Posted on June 26, 2020
Caller type: Unknown
Location: Australia
Caller: (02) 9296 5684

This number has sent me an sms about quick cash and just now phoned my mobile and after announcing myself hung up. They're a nuisance. Thank you for the information you have provided. Now I know to ignore all calls from this number.
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Anonymous

Posted on June 12, 2020
Caller type: Unknown
Location: Australia
Caller: Coles Financial services.

After reading the messages about this number, I worked out it is the day after I have made a payment on my Coles Creditcard. This must be the trigger to generate the call about getting your own money back as a loan. I do not answer the call.
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Anonymous

Posted on March 25, 2020
Caller type: Unknown
Location: Australia
Caller: Coles Financial Services

Does anybody who posted above actually know for certain whether the caller is in fact Coles Financial Services?

Many called back and "verfied" that the caller was "legit", yet we are warned repeatedly by ASIC not to call back numbers provided in unsolicited call or in emails.

Australian banks also advise us that they do not request information by email or phone and warn customers to not give out any information.

I would suggest that people simply hang up on cold callers and, in the case of Coles Finanacial Services - which is owned by American bank Citibank, start making complaints to the Financial Ombudsman!
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Jan read

Posted on March 11, 2020
Caller type: Unsolicited call
Location: Australia
Caller: Above numbers every day for a month or more

I have received these calls EVERY DAY for a month or more.
I rang up before and told them to stop.
It hasn’t. I even BLOCKED THE NUMBER. That didn’t work either.
I went to website for credit card today and got the number 1300 306 397. When it says go to automated ignore it and do nothing and after 3 recordings it will automatically go to an operator.
There I blew my fuse and told them it was harassment, that I would also cancel my card if it continues and I would go to the financial ombudsman if I was NOT LISTENED TO and acted upon my request to desist. She advised me she would take my name off ALL emails, phone calls etc.
We will see. I will inform everyone here if that occurs.
We need to ALL band together and put these sycophants in their place....the credit companies not the callers.
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Anonymous

Posted on March 3, 2020
Caller type: Unknown
Location: Australia
Caller: I don't Know (02) 9296 5684

I receive a regular call , 4 times a month average, I don't have them listed as contact so I don't answer and wait for a voicemail. They never leave a message so i do not call back due to high probability they know I would not want to respond.
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Anonymous

Posted on March 2, 2020
Caller type: Silent call
Location: Australia
Sent it to voicemail, voicemail message was silent.
0 found this comment helpful
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Annoyed

Posted on February 28, 2020
Caller type: Telemarketer
Location: Australia
Caller: Coles Financial Services

This is an offshore international based call centre who if people answer do a hard sell to get the product they have been pushing - installment payments at a minor discount only. it's really a way for people to spend the amount or and above the credit limit.
I have asked to be removed many times but has not happened they keep calling over 6 times a month - when I said don't call.
Not a scam but unethical way of doing business.
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Karen

Posted on February 28, 2020
Caller type: Call centre
Location: Australia
Caller: coles financial services

They won't leave a message and if you don't answer, the calls are persistent. The last time I out-waited them it was calls approx 2x per day for 3 weeks. When I did finally take the call (during this latest cycle which is about 2 months after the last round), they hung up on me after I told them I couldn't hear them. I can't help but wonder if this call centre gets paid by the contact? They are now on my blocked list.
PS I think there is some sort of automatic dialling system as during one of the cycles, I answered and there was silence on the other end, followed by a hang up. My theory is that this happens when there is no operator free to engage with the answered call (but please correct me if anyone knows what this really is)
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Anonymous

Posted on February 28, 2020
Caller type: Unknown
Location: Australia
I also received their calls at 8pm and after telling them I was not interested and take me OFF ur calling list AND BLOCKING them I received ANOTHER call last night which I did not answer....guess which card I’ll be cutting up.
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KrazyKazza

Posted on February 19, 2020
Caller type: Unknown
Location: Australia
Caller: (02) 9296 5684

Now I know who keeps calling me, Coles Financial Services, thanks everyone. If they don't leave a voice mail then I will not be answering any of their calls. I guess they will give up soon.
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Anonymous

Posted on February 18, 2020
Caller type: Unknown
Location: New Zealand
Caller: Coles Financial Services

Outbound call from automated dialler. nobody spoke so i ended the call. Called back on (02) 9296 5684 and reached IVR advising that I had been received a non-urgent call from Coles Financial Services.
0 found this comment helpful
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Anonymous

Posted on February 6, 2020
Caller type: Unknown
Location: Australia
Thanks for the comments above.
Didn’t receive any voicemail so didn’t return the call.
0 found this comment helpful
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Anonymous

Posted on January 28, 2020
Caller type: Unknown
Location: Australia
Caller: Coles Financial Services

They never leave a message. Therefore I guess it's not important.
But if (on the occasion I do call back), they ask me to provide all my details and never co-operate to tell me some information they have to ensure I am not in fact, involved in a scam.
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Anonymous

Posted on January 24, 2020
Caller type: Unknown
Location: Australia
It called me today. A lady with accent, called from Coles Financial Services, waiting to discuss some offers.

I worry it is scam so I ask her to send an email to me.
0 found this comment helpful
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Anonymous

Posted on December 16, 2019
Caller type: Nuisance call
Location: Australia
Caller: Coles financial

Ring me twice a day, I never answer they never leave message, I also get texts from them so I know what they want.. annoying
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VAL

Posted on November 21, 2019
Caller type: Company
Location: Australia
Coles Mastercard. Very hard to understand.
Some Filipino strong accent
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