Caller: Scam

Sadly a lot of comments complaining that OPTUS is incompetent rather than recognising that OPTUS is no less a victim than its customer base. Poor form, customers. OPTUS did not welcome the scam, and they certainly are not the only telco or organisation to have their databases breached.

Caller: Optus Sales Team

I lodged a complaint regarding number (07) 9174 3000 using the email address on Optus’ website... abuse @ optusnet.com.au. I assumed, like many other Optus Customers, that it was a scam caller. A got an immediate response from Optus saying it was in fact a REAL Optus number. Apparently, it is the Sales Team (who obviously don’t like leaving messages). My guess is that the Sales Team is hard at work trying to recoup the huge financial losses that occurred since the customer data breach. Wrong people to try & sell your product to. Just sayin’.

This is definitely a scam call messaged optus and they investigated and confirmed definitely was not from them

I didn't recognise this number so I answered and but said nothing. No one said hi, are you there?, hello, nothing. Just heard a lot of noise then whoever it was hung up.
Must have been very very important.
Blockrd

Caller: Unknown

Three calls in a row. Silence on the line when I answered.
Missed a call from them yesterday as well.

They steal numbers and use for they scams. Unfortunately there is no protection any number can be returned pretty easily and it is also damaging businesses since they target those numbers the most.

Caller: optus

99.999% sure its actually Optus as they sent an sms verification, and email to let me verify myself. and those were both legit optus emails and sms verification.

Caller: Unknown Male

Answered call from this number silently (Didn’t say Hello), nothing said at other end nor mine for 54 seconds until I ended the call. Heard male breathing and grunts. Office noises.

Got a call just now from a lady saying she's from Optus. Asked if she was speaking to ..... then tried to offer me a special bundle from Optus. Asked me to confirm my postcode and that's when I knew it was a scam and said I wasn't interested and hung up.

Caller: sunjiv

upgraded new contracts, yet some dkhd tried to tell me i had to $1500 to finish off my existing contract which had 1 month left... fkn useless 91743000.. just call back optus on 131 to be safe...

silence and then hung up

Caller: Someone called feroz

I had just had someone out to check my phone as it kept dropping out. Needed a new modem. So when I got a call from 9174 3000 explaining they needed to identify me before sending out the new one .I believed it to be legit. Unfortunately I gave my licence and Medicare number before I started getting suspicious about the need for all this info. Now I dont know what to do. They did say I could ring optus and check , which I did . And they said this number is not ours. Having given my info what do I do ?

its not optus

Caller: Same number same name

The same thing is happening to me right now. I have been having trouble with internet for month

Caller: Claiming to be Optus

Just recieved a call from this number a female claiming to be from Optus was asking if I wanted to upgrade my plan and purchase a new phone. Luckily I was actually busy and asked her to call back later but I had a bad feeling about the call so I searched the number. I won't be answering again as most likely is a scam.

Call from this number didn't leave a message. Other recipients here have identified this as possibly Optus re complaints. Whilst I am an Optus customer I haven't had any contact with them so they definitely wouldn't be calling me about anything that they had to respond to. I'd be cautious to engage given they've already abused my data confidentiality.

because it's not a scam it's a legitimate company called Optus

Received call from this number today. Lots of background noises. Hesitant that it was a scam, i kept quiet. And the caller didnt say a word too. after about 30 seconds, they hung up. Definitely a shady call. If they were from a real organisation, they would say hello and introduce themselves

While the number was ringing me, I searched here. Copied the link and messaged them back, then promptly blocked the number. Scammers note, some of us don’t answer unknown numbers and search for them before responding. If it’s legit, you get a call back. If your number appears on Reverse Aus or any similar site, you are at best ignored, at worst tracked and arrested.

Caller: Supposedly Optus

A female said she was from Optus but I rang Optus this week to verify another call supposedly from Optus however OPTUS had no record of calling me on my account. I replied to the female caller who said she was ringing from Optus “You are not from Optus. Stop trying to scam people”.