Comments on (02) 9174 3000

100.00%
Spam Score
71 complaints this year, 176 total complaints

71 complaints this year, 176 total complaints

Comments on (02) 9174 3000


Anonymous

Posted on October 31, 2022
Caller type: Call centre
Location: Australia
Caller: Optus

Called me regarding my Complaint then messaged me to call back. The only problem I had was the 1300 number I called they didn't talk on the other end. I could hear them breathing and didn't respond to me. After 3 calls later a lady answered and said the guy I needed to talk to had gone on a lunch break.

Not a scam
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Anonymous

Posted on October 29, 2022
Caller type: Scam call
Location: Australia
Caller: Scammer impersonating optus

This is a scam call that has now been reported to Optus
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Anonymous

Posted on October 29, 2022
Caller type: Unknown
Location: Australia
Exactly
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Anonymous

Posted on October 19, 2022
Caller type: Unknown
Location: Australia
exactly
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Anonymous

Posted on October 18, 2022
Caller type: Unknown
Location: Australia
Caller: Optus

Regarding my complaint to the TIO about the cyber attack that has also affected me. I'm sorry but warning and proof that they are legit would be better than a random number calling!! I will never trust any phone call!! Due to this breach!!
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Anonymous

Posted on October 17, 2022
Caller type: Unknown
Location: Australia
This is Optus regarding an issue I have. However as I don't answer unknown numbers I didn't answer. So I now have to wait for them to call back. Tomorrow?
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Anonymous

Posted on October 11, 2022
Caller type: Unknown
Location: Australia
Caller: Optus Customer reolution team

Missed call, then text saying it was Ginika from Optus Resolution team and they'd call back in 2 days or I can email them
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Anonymous

Posted on October 10, 2022
Caller type: Unknown
Location: Australia
Caller: Optus

Number is genuine form Optus Call Centre. Responding to an online query I had made.
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Anonymous

Posted on October 7, 2022
Caller type: Unknown
Location: Australia
Caller: Optus technical

Optus returning call re technical issue.
Legit number
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Wayne

Posted on October 7, 2022
Caller type: Company
Location: Australia
Caller: Optus technical support

2 calls from this number that I couldn't hear anyone on the other end. 3rd call advised they were Optus technical support for an issue I'd logged earlier in the day and the details checked out.
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Anonymous

Posted on October 6, 2022
Caller type: Unknown
Location: Australia
Caller: OPTUS

The number is genuine I had Optus issues especially NBN this number contacted me and resolved my issues
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Anonymous

Posted on October 5, 2022
Caller type: Other
Location: Australia
Caller: 9174 3000

I received a call from 91743000 named Richa saying they were a customer resolution expert. I reached out to optus on 133937 to see if it was a hack. They confirmed saying that the number is legit and that it was from optus.

But i don't know who to believe anymore given the cyberattack
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Anonymous

Posted on October 3, 2022
Caller type: Company
Location: Australia
Caller: Optus

Message from Indian guy claiming to be from Optus to discuss cyber attack...then a text from him... something doesn't appear to be right by his phone manner and wording in his text.Can anyone add to this?
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Anonymous

Posted on October 3, 2022
Caller type: Unknown
Location: Australia
Indian sounding guy saying he was calling about Optus incident...said he'd send me an email...very suspicious as his phone manner and English did not sound prod
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Anonymous

Posted on September 30, 2022
Caller type: Call centre
Location: Australia
Caller: Optus resolution centre

Indian man left a message was difficult to understand...but he was returning my call from two days ago regarding the cyberattack, he is going to ring back in two more days.
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Anonymous

Posted on September 30, 2022
Caller type: Unknown
Location: Australia
Caller: Optus

I called Optus service number 133937 earlier re my email issue. The guy from Optus promised to call me back. He did, couple of hours later, using this number (02) 9174 3000.
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Jennifer

Posted on September 29, 2022
Caller type: Unknown
Location: Australia
Caller: Optus (allegedly)

Doesn't leave a message. I am a victim of the data breach so on high alert. Have reached out to Optus via secure chat but they didn't confirm that it is Optus.
0 found this comment helpful
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Anonymous

Posted on September 29, 2022
Caller type: Unknown
Location: Australia
Caller: Optus scam

Spoke to an Indian man named "Raj" saying he was from Optus contacting me about a customer complaint, total scam alert ⚠️
0 found this comment helpful
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Anonymous

Posted on September 28, 2022
Caller type: Unknown
Location: Australia
had a message to call Optus. Looks like scam!
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Anonymous

Posted on September 12, 2022
Caller type: Unknown
Location: Australia
No message so blocked.
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