Comments on (02) 9174 3000

100.00%
Spam Score
71 complaints this year, 176 total complaints

71 complaints this year, 176 total complaints

Comments on (02) 9174 3000


Anonymous

Posted on December 22, 2022
Caller type: Unknown
Location: Australia
Caller: Optus?

Lady calling claiming that she worked for optus and was trying to offer me an upgrade to my phone / plan. After I said if I want to do this I will go into a local optus store she was pushing for me to do this over the phone and to provide her details linked to my account. Ended the call
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Anonymous

Posted on December 22, 2022
Caller type: Unknown
Location: Australia
I'm Getty Ng so many unknown numbers. I reject most of them. The ones I do pick up end up being a scam and hang up. And a number that's from a different state that I'm in. No. Decline.
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Anonymous

Posted on December 21, 2022
Caller type: Unknown
Location: Australia
I messaged them on Facebook and they could not confirm the number is theirs...I've lost too much in this BS to want to deal with them
0 found this comment helpful
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George

Posted on December 19, 2022
Caller type: Unknown
Location: Australia
It as always been tat way.
0 found this comment helpful
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Simon of Perth

Posted on December 19, 2022
Caller type: Call centre
Location: Australia
Caller: Optus

Confirmed call is an Optus call centre dealing with NBN/Home phone.
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Anonymous

Posted on December 16, 2022
Caller type: Unknown
Location: Australia
Caller: Supposedly OPTUS

Phone quality is absolutely horrendous for a call centre located in Australia. Wanted to speak with account holder & offer a discount. Couldn’t reach holder & for security purposes couldn’t go any further & offered to call back. You want to talk about security purposes after our information was leaked! I wasn’t willing to hand over my details either.
0 found this comment helpful
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Anonymous

Posted on December 15, 2022
Caller type: Unknown
Location: Australia
i had a call from this number the minute i changed my credit card details
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Anonymous

Posted on December 15, 2022
Caller type: Scam call
Location: Australia
Caller: Scam Optus Breach

Unauthorised call
Optus scam Breach
(02) 9174 3000
Block and report
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Anonymous

Posted on December 13, 2022
Caller type: Unknown
Location: Australia
I have had a number of calls ringing and then hanging up when I answer. This number was the latest.
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Helen

Posted on December 10, 2022
Caller type: Other
Location: Australia
I couldn't agree more it didn't come up as Optus so I didn't answer it. I don't answer any calls from anybody that comes up as private or just nothing..
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Sue

Posted on December 7, 2022
Caller type: Unknown
Location: Australia
Caller: Optus

Lady with Indian accent said she is Amy calling from Optus. Sorry, I just hanged up. Unsure if it is legit or not.
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Keren

Posted on December 6, 2022
Caller type: Unsolicited call
Location: Australia
Caller: Optus

Woman called, supposedly from Optus, about my complaint. Thing is, I didn’t make a complaint. Suspected it was a scam call. Very hard to decipher as her very strong accent made it hard to understand and she spoke that fast I couldn’t keep up. Possibly from India. I regard every unsolicited call a scam call now. Can’t be too complacent. Thanks Optus.
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Keren

Posted on December 6, 2022
Caller type: Unsolicited call
Location: Australia
Caller: Optus

(02) 9174 3000. Said she was from optus ccomplaints
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Not a scam

Posted on November 28, 2022
Caller type: Unknown
Location: Australia
Caller: Optus

Definitely Optus, I called back after they left voicemail, rectified my order and that was that. No issues, it is not a scam, totally Optus staff.
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Anonymous

Posted on November 21, 2022
Caller type: Company
Location: Australia
Caller: Optus

This is an Optus number. I agree, it needs a caller ID because it does seem suspicious. I have been dealing with someone from Optus recently and it is always from this particular number. My dealing has been within the NBN department of Optus. Not a scam.
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Anonymous

Posted on November 17, 2022
Caller type: Call centre
Location: Australia
Caller: Optus

This is not a scam. This is the Optus complaints team. Just call them back via their customer service number.
0 found this comment helpful
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Anonymous

Posted on November 16, 2022
Caller type: Unknown
Location: Australia
Caller: Optus

Caller definitely legit.
Left a voicemail - was calling about a service provided, asking for feedback.
0 found this comment helpful
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Anonymous

Posted on November 9, 2022
Caller type: Unknown
Location: United States
Caller: Optus

Legit call from Optus after I had requested an upgrade to my NBN technology
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Anonymous

Posted on November 4, 2022
Caller type: Other
Location: Australia
got a number of calls from his number today no msg left
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G

Posted on November 4, 2022
Caller type: Company
Location: Australia
Caller: Optus

Legit - I had ordered a new phone online & they were calling to confirm my details, shipping etc., how much was owing on my phone. All legit - they sent me codes to my phone and email for verification.
0 found this comment helpful
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