Caller: Fake automated Telstra customer service call

I missed a call from ‭(02) 8070 2203‬ and when I called back it is an automated customer service call stating they are from Telstra.

Firstly it says ‘Welcome to Telstra, thanks for calling us back. Please press 1’ (doesn’t say why or for what, so I pressed #). Then says ‘Thanks, please hold while I retrieve your account information. **cue Telstra music** Thank you. I have an important message for ‘your name’ the Telstra telephone account holder. This is not a telemarketing message.

Secondly, it says ‘If you are ‘your name’ press 1, if they’re not available, press 3, or to hear more information about this automated call press 4.’

I believe if you press 2 it mentions something about sending a text message to the number they have on file, but did not press 2.

When you press 3 it says ‘Thanks. I can’t continue unless you’re the account holder, please ask ‘enter name’ or the person responsible for paying the account to contact Telstra on 1300 853 661. Thank you for your time today, goodbye’.

If you press 4 it says ‘this automated Telstra customer service call is being made because it’s important that we speak with the account holder urgently about an issue which may impact continuation of their service. To ensure the privacy of our customers account we will ask for information to be provided to confirm the account holders identity. Once confirmed the account holder will hear information specific to their account regarding why we have called.’

I did not press 1 as I didn’t want their algorithms to know it was me calling back and end up with more harrassmenr calls, but have blocked both numbers regardless.

This is 110% a scam call, just listening to the menu options gives it away.

Caller: spam

they’ve called me continuously for about ten days now, claiming i have to “pay my telstra bill”…. IM WITH OPTUS LEAVE ME ALONE

Caller: No idea

I didn’t answer it, but I am a Telstra customer with no outstanding bills. Definitely not legit.

Caller: (02) 8070 2203

This is a scam number as I received a call to say they were going to disconnect my internet, due to a bill. The problem is I haven't had an account with Telstra for over 2 years and when i said this they hung up

It's a scam, the people saying that it is a legitimate call are probably in on the scam.

Scam

Scam! Pretends to be Telstra but recorded voice asks for personal information. Hang up!

Caller: Telstra

Its not a scam. Its a bill reminder call from Telstra.

It is a scam so piss off you scamming prick

f*ck off it is a scam, you scamming prick

Caller: Scammer

Same Result as others
Says TELSTRA with Important message for [ Insert Name here ]
Press 1 ... etc

JUST HANG UP !!

Caller: Scam

This is clearly a scam, but what is scary is that they knew that my bill was overdue and my first and last name (which I confirmed assuming it was telstra), then they asked me to confirm my DOB (I didnt confirm and hung up at this point, so not sure what other information they had). Super scary.

they should still not request you to confirm personal details, cant they just send a text message reminding to pay the bill

Caller: Telstra

Had call from this number twice already today it’s a recorded msg want me to press 1 and apparently it’s not a Telemarketer 😂

Caller: Telstra

This is NOT Telstra - first message was an automated message in a foriegn language with lots of crackling in the background, second phone call they hung up, third phone call they wanted my DOB, didn't pick up the next two calls. Five phone calls in one day - my bill is not overdue.

Caller: Telstra

My Telstra account is overdue, they advised me it’s the credit management team from Telstra.

Caller: Scammers

Scam - do not give any personal details

Number has called me twice today in regards to an ‘urgent message from Telstra’ but says it’s a message for some guy who’s name I’ve never even heard of before..
Definitely not a legitimate caller

Caller: Telstra?

Rings all the time machine based answering we hang up think this is possible scammers (get a life)

I keep getting missed calls from this number and they don't leave a message. If this were really Telstra I would think they would leave a voicemail message. Seems scammy to me!!! If they call me again I will blow my whistle in the f*ckers ear!!!