• Jewel
    October 15, 2015
    Unknown
    Australia
    This number was used by a nice representative from Telstra who was calling me back, after we had spoken previously for technical support, to follow up on questions and help me with services. So, though the number is not available to call back, this case wasn't a scam or telemarketing call.
  • Anonymous
    January 8, 2018
    Unknown
    Australia
    A guy called Jason called me 4 times last week saying he was from Telstra, telling me that my computer had errors and would constantly download stuff that I didn't know. He said he would fix it for me with no charge. I asked him to tell me my B.O.D. since he was from Telstra. He could tell me the year only, but insisted that he was doing no harm to me. Jason asked me more than once whether I do online banking and shop online. After he persuaded me to trust him, got him on the 'team viewer', he handed it over to a ' telstra technician' who pretended to fix the error on my computer. Very soon that technician told me that he had fixed the problem for me and asked me to check my bank account while he was on team viewer. I then realized that he was a scammer. The technician wiped out everything on my desk top within 2 seconds!
  • Philip P
    December 1, 2016
    Unknown
    Australia
    This is telstra support. Not spam or scam artists.
  • Julie
    February 16, 2017
    Unknown
    Australia
    Definitely scammers. Indian lady named 'Sandra' who said she was from Telstra and that there were hackers accessing our internet connection. We're not with Telstra. I tried to explain this and she became quite rude.
  • Davar
    August 9, 2017
    Unknown
    Australia
    If they start saying that your internet connection has been compromised by hackers - then it is a scam. Do not give them any information, and do not answer any of their questions. Just say Goodbye and hang up.

    This is a Telstra number with a recorded message if you call it. It is not the number scammers call from, but it is used by Scammers to legitermise their call.
  • Anonymus
    January 4, 2017
    Unknown
    Australia
    I was told by Telstra that this is not a Telstra number. Interesting how so many above comments have said it is legit?
  • unknown
    January 29, 2018
    Unknown
    Australia
    Telstra call back. diffently legit. I had a problem with modem and was told yesterday I would get a call back.
  • Jeff
    August 30, 2017
    Unknown
    Australia
    It would appear that you are part of the scammer team........you can't spell your own town correctly!!!!!!
  • Meg M
    April 3, 2017
    Unknown
    Australia
    Yes it is a legit Telstra number but........ they were ringing from far North Queensland according to Telstra rep that I subsequently called. It is a scam. Ring Telstra back always in these situations. Telstra team very helpful. Never give remote access unless you are 100% sure you are dealing with your provider.
  • Fred
    March 10, 2017
    Unknown
    Australia
    Scanners are giving out this number but not calling from this number. I had a complaint lodged with telstra and was phoned by this number. My complaint was dealt with and my relates account was fixed. Just because scanners quote a legitimate telstra number does not mean that's where they are calling from. If telstra tell you it's not one of theirs, they're wrong. It's the complaints and complex issues dept.
  • Peter
    January 12, 2016
    Unknown
    Australia
    Telstra calling back about a technical problem being resolved.
  • HEATHER
    March 4, 2019
    Scam call
    Australia
    Caller: Telstra Cyber Crime Department (SCAM)

    I received a call from 04236974512 (recorded via phone call register). I requested caller Telstra employee ID and was given D865430 and told to call (03) 9107 5000 to confirm. The line was terrible AND I'm not with Telstra AND I won't be calling anyone. So, a word of caution, never give any information regarding your phone/internet/NBN or risk your personal details being stolen and your identity compromised.
  • Anonymous
    February 1, 2019
    Unknown
    Australia
    Caller: Veronica ID D722796from Telstra ExhibitionSt Melbourne

    They insist they are from Telstra and someone overseas is hacking my computer line. I have had the same voice many times but they give a different name each time. Very difficult to deal with,
  • Kevin
    June 6, 2017
    Unknown
    Australia
    I was called also text by this No re tech issue complaints to Telstra - funny thing was I have never ever lodge any tech issue complaint with Telstra......it is my work phone.....so I decided to block this No.
  • Corine
    April 11, 2017
    Unknown
    Australia
    Got a call from this number in relation to a support call I logged with Telstra, not sure why some comments suggest it's scammers.
  • Peter
    November 14, 2016
    Unknown
    Australia
    I was called by a call centre staff member (someone called 'Andy') representing Telstra from the phone number (03) 9107 5000 on 14.11.16. They had received my recent request for spray paint graffiti to be removed from the sides of an on street public pay phone box. They called from this phone number to advise me they have arranged for the request to be attended to and the graffiti removed, expected within the next month. They didn't want any info from me except where the public pay phone box / booth is with the graffiti on. This all seemed legit in response to my concerns.
  • Anonymous
    August 8, 2016
    Unknown
    Australia
    telstra level 3 technical support
  • Simon
    August 3, 2016
    Unknown
    Australia
    Probably a scam said" if you're Telstra you have my details so send me an email"
  • Telstra
    April 28, 2016
    Telemarketer
    Australia
    I called back number (03) 9107 5000 reached IVR or a company called Telstra.
  • Anonymous
    October 10, 2019
    Scam call
    Australia
    Caller: Someone pretending to be from Telstra

    Scam alert, completely bogus! Don’t believe a word they say, it’s all a con to get your personal information and banking details. They want to drain your bank account, so please don’t fall for it or give them any personal details, not even your name. A woman with an Indian accent. Very insistent and determined, but when questioned, she couldn’t provide any accurate information on the name on our account, our address or what type of internet/phone package we were on. Everything she told me was wrong or fabricated. Beware!

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Spam Report Card
Spam Score
92.50%

20 complaints this year

93 total complaints

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