• Jewel
    October 15, 2015
    Melbourne, Australia
    This number was used by a nice representative from Telstra who was calling me back, after we had spoken previously for technical support, to follow up on questions and help me with services. So, though the number is not available to call back, this case wasn't a scam or telemarketing call.
  • Fred
    March 10, 2017
    Busby, Australia
    Scanners are giving out this number but not calling from this number. I had a complaint lodged with telstra and was phoned by this number. My complaint was dealt with and my relates account was fixed. Just because scanners quote a legitimate telstra number does not mean that's where they are calling from. If telstra tell you it's not one of theirs, they're wrong. It's the complaints and complex issues dept.
  • Julie
    February 16, 2017
    Hoppers Crossing, Australia
    Definitely scammers. Indian lady named 'Sandra' who said she was from Telstra and that there were hackers accessing our internet connection. We're not with Telstra. I tried to explain this and she became quite rude.
  • Anonymus
    January 4, 2017
    Adelaide, Australia
    I was told by Telstra that this is not a Telstra number. Interesting how so many above comments have said it is legit?
  • Philip P
    December 1, 2016
    Armadale, Australia
    This is telstra support. Not spam or scam artists.
  • Davar
    August 9, 2017
    Green Valley, Australia
    If they start saying that your internet connection has been compromised by hackers - then it is a scam. Do not give them any information, and do not answer any of their questions. Just say Goodbye and hang up.

    This is a Telstra number with a recorded message if you call it. It is not the number scammers call from, but it is used by Scammers to legitermise their call.
  • Kevin
    June 6, 2017
    Fitzroy, Australia
    I was called also text by this No re tech issue complaints to Telstra - funny thing was I have never ever lodge any tech issue complaint with Telstra......it is my work phone.....so I decided to block this No.
  • Corine
    April 11, 2017
    Armadale, Australia
    Got a call from this number in relation to a support call I logged with Telstra, not sure why some comments suggest it's scammers.
  • Peter
    November 14, 2016
    Gymea, Australia
    I was called by a call centre staff member (someone called 'Andy') representing Telstra from the phone number (03) 9107 5000 on 14.11.16. They had received my recent request for spray paint graffiti to be removed from the sides of an on street public pay phone box. They called from this phone number to advise me they have arranged for the request to be attended to and the graffiti removed, expected within the next month. They didn't want any info from me except where the public pay phone box / booth is with the graffiti on. This all seemed legit in response to my concerns.
  • Anonymous
    August 8, 2016
    Sydney, Australia
    telstra level 3 technical support
  • Simon
    August 3, 2016
    Morisset, Australia
    Probably a scam said" if you're Telstra you have my details so send me an email"
  • Telstra
    April 28, 2016
    I called back number (03) 9107 5000 reached IVR or a company called Telstra.
  • Peter
    January 12, 2016
    Sydney, Australia
    Telstra calling back about a technical problem being resolved.
  • PhillM
    October 9, 2017
    Norman Gardens, Australia
    Legit for my case, but appears to be a number borrowed by scammers. I had logged a fault to Telstra Business a few days ago, this number is legit as they called back today about my case and had appropriate details including my unlinked non-Telstra mobile number.
  • Tony Abbott
    October 7, 2017
    Melbourne, Australia
    The 39107500 number is a scam. Please don't give out personal information, just hang-up and call Telstra directly and report it.
  • Anonymous
    October 4, 2017
    Scam call
    Drewvale, Australia
    They called saying it's Telstra we have had a complaint about your internet connection. They called twice today I knew they were lying as we are not with telstra. I carried on like I was listening than as soon as I said this is a scam I ain't dumb, they couldn't hang up fast enough. So yes people it is a scam!!!!!
  • Jenny
    September 20, 2017
    Brisbane, Australia
    I received a call today from a so called representative from Telstra advising of overseas hacking and offering to guide me through the functions of my Internet to correct and ensure my safety - the young lady provided her name as Rose Wilson, her telephone contact no as (03) 9107 5000 and identification number as D 145802. As I wasn't happy with the content of the conversation I declined her "offer of assistance"
  • Telco Worker
    September 9, 2017
    Moonee Ponds, Australia
    This is Telstra back of house team, they generally call other ISP to work out technical issues such as faults. I am taking to one as I type this who is helping me get one of my customers connected due to a network issue. Not a scam line at all.
  • Jeff
    August 30, 2017
    Jewells, Australia
    It would appear that you are part of the scammer team........you can't spell your own town correctly!!!!!!
  • Joe
    August 27, 2017
    Mortdale, Australia
    I receive call during my complaint, conversation with telstra customer service, from Philipines, very strange, and also you been forced to give them your DOB before start conversation, compleatly wrrong from Telstra, completly agree with coments above, scam

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44 complaints this year

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