• Jewel
    October 15, 2015
    Melbourne, Australia
    This number was used by a nice representative from Telstra who was calling me back, after we had spoken previously for technical support, to follow up on questions and help me with services. So, though the number is not available to call back, this case wasn't a scam or telemarketing call.
  • Julie
    February 16, 2017
    Hoppers Crossing, Australia
    Definitely scammers. Indian lady named 'Sandra' who said she was from Telstra and that there were hackers accessing our internet connection. We're not with Telstra. I tried to explain this and she became quite rude.
  • Corine
    April 11, 2017
    Armadale, Australia
    Got a call from this number in relation to a support call I logged with Telstra, not sure why some comments suggest it's scammers.
  • Fred
    March 10, 2017
    Busby, Australia
    Scanners are giving out this number but not calling from this number. I had a complaint lodged with telstra and was phoned by this number. My complaint was dealt with and my relates account was fixed. Just because scanners quote a legitimate telstra number does not mean that's where they are calling from. If telstra tell you it's not one of theirs, they're wrong. It's the complaints and complex issues dept.
  • Anonymus
    January 4, 2017
    Adelaide, Australia
    I was told by Telstra that this is not a Telstra number. Interesting how so many above comments have said it is legit?
  • Philip P
    December 1, 2016
    Armadale, Australia
    This is telstra support. Not spam or scam artists.
  • Peter
    November 14, 2016
    Gymea, Australia
    I was called by a call centre staff member (someone called 'Andy') representing Telstra from the phone number (03) 9107 5000 on 14.11.16. They had received my recent request for spray paint graffiti to be removed from the sides of an on street public pay phone box. They called from this phone number to advise me they have arranged for the request to be attended to and the graffiti removed, expected within the next month. They didn't want any info from me except where the public pay phone box / booth is with the graffiti on. This all seemed legit in response to my concerns.
  • Anonymous
    August 8, 2016
    Sydney, Australia
    telstra level 3 technical support
  • Simon
    August 3, 2016
    Morisset, Australia
    Probably a scam said" if you're Telstra you have my details so send me an email"
  • Telstra
    April 28, 2016
    I called back number (03) 9107 5000 reached IVR or a company called Telstra.
  • Peter
    January 12, 2016
    Sydney, Australia
    Telstra calling back about a technical problem being resolved.
  • Narnia
    April 20, 2017
    Mulgrave, Australia
    Telstra returning call re: compliant. Not a scammer.
  • L
    April 20, 2017
    Narre Warren, Australia
    Definitely scam - have checked with Telstra tpday and they say it's not their number.
    Do not give out personal details or allow them to access your computer.
  • Greg
    April 5, 2017
    Brisbane, Australia
    Yep they rung me with the same bullsh*t line that she was a representative of Telstra. I said I don't believe you. I asked for her name and id number she told me her name was Rose WILSON, even though she had an almost impossible accent of Indian origin that I could just understand. She told me her id number was D145800 at 242 Exhibition St Melbourne 3000. The number she rang me on was (03) 9107 5000 SCAM SCAM SCAM KEEP AWAY.
  • More scammers
    April 4, 2017
    Bonbeach, Australia
    They call everyday and insist on having the computer checked because of hackers. Indian accent, lots of noise in the background. Best action- Blow a whistle into the phone.
  • Meg M
    April 3, 2017
    Melbourne, Australia
    Yes it is a legit Telstra number but........ they were ringing from far North Queensland according to Telstra rep that I subsequently called. It is a scam. Ring Telstra back always in these situations. Telstra team very helpful. Never give remote access unless you are 100% sure you are dealing with your provider.
  • kylie
    March 31, 2017
    Alexandria, Australia
    This is a scam. they phoned to tell me i had hackers on my internet and wanted to run my computer! Total Scam hang up
  • Spoont
    March 31, 2017
    Footscray, Australia
    i missed a call from this number and phoned it back, call went straight to message stating it is Telstra service centre calling to follow up on complaint I had made and they would try again. this is legit. as I was expecting a call, however no message was left on my messagebank.
  • J Nolan
    March 25, 2017
    Brisbane, Australia
    Not a scam - just Telstra calling back to check everything is working after we experienced line outage.
  • Lizzie Watson
    March 9, 2017
    Highett, Australia
    This a scam they asked about my internet connection

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25 complaints this year

27 total complaints

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