• Jewel
    October 15, 2015
    Unknown
    Australia
    This number was used by a nice representative from Telstra who was calling me back, after we had spoken previously for technical support, to follow up on questions and help me with services. So, though the number is not available to call back, this case wasn't a scam or telemarketing call.
  • Anonymous
    January 8, 2018
    Unknown
    Australia
    A guy called Jason called me 4 times last week saying he was from Telstra, telling me that my computer had errors and would constantly download stuff that I didn't know. He said he would fix it for me with no charge. I asked him to tell me my B.O.D. since he was from Telstra. He could tell me the year only, but insisted that he was doing no harm to me. Jason asked me more than once whether I do online banking and shop online. After he persuaded me to trust him, got him on the 'team viewer', he handed it over to a ' telstra technician' who pretended to fix the error on my computer. Very soon that technician told me that he had fixed the problem for me and asked me to check my bank account while he was on team viewer. I then realized that he was a scammer. The technician wiped out everything on my desk top within 2 seconds!
  • Julie
    February 16, 2017
    Unknown
    Australia
    Definitely scammers. Indian lady named 'Sandra' who said she was from Telstra and that there were hackers accessing our internet connection. We're not with Telstra. I tried to explain this and she became quite rude.
  • Fred
    March 10, 2017
    Unknown
    Australia
    Scanners are giving out this number but not calling from this number. I had a complaint lodged with telstra and was phoned by this number. My complaint was dealt with and my relates account was fixed. Just because scanners quote a legitimate telstra number does not mean that's where they are calling from. If telstra tell you it's not one of theirs, they're wrong. It's the complaints and complex issues dept.
  • Davar
    August 9, 2017
    Unknown
    Australia
    If they start saying that your internet connection has been compromised by hackers - then it is a scam. Do not give them any information, and do not answer any of their questions. Just say Goodbye and hang up.

    This is a Telstra number with a recorded message if you call it. It is not the number scammers call from, but it is used by Scammers to legitermise their call.
  • Meg M
    April 3, 2017
    Unknown
    Australia
    Yes it is a legit Telstra number but........ they were ringing from far North Queensland according to Telstra rep that I subsequently called. It is a scam. Ring Telstra back always in these situations. Telstra team very helpful. Never give remote access unless you are 100% sure you are dealing with your provider.
  • Anonymus
    January 4, 2017
    Unknown
    Australia
    I was told by Telstra that this is not a Telstra number. Interesting how so many above comments have said it is legit?
  • Philip P
    December 1, 2016
    Unknown
    Australia
    This is telstra support. Not spam or scam artists.
  • unknown
    January 29, 2018
    Unknown
    Australia
    Telstra call back. diffently legit. I had a problem with modem and was told yesterday I would get a call back.
  • Jeff
    August 30, 2017
    Unknown
    Australia
    It would appear that you are part of the scammer team........you can't spell your own town correctly!!!!!!
  • Kevin
    June 6, 2017
    Unknown
    Australia
    I was called also text by this No re tech issue complaints to Telstra - funny thing was I have never ever lodge any tech issue complaint with Telstra......it is my work phone.....so I decided to block this No.
  • Corine
    April 11, 2017
    Unknown
    Australia
    Got a call from this number in relation to a support call I logged with Telstra, not sure why some comments suggest it's scammers.
  • Peter
    November 14, 2016
    Unknown
    Australia
    I was called by a call centre staff member (someone called 'Andy') representing Telstra from the phone number (03) 9107 5000 on 14.11.16. They had received my recent request for spray paint graffiti to be removed from the sides of an on street public pay phone box. They called from this phone number to advise me they have arranged for the request to be attended to and the graffiti removed, expected within the next month. They didn't want any info from me except where the public pay phone box / booth is with the graffiti on. This all seemed legit in response to my concerns.
  • Anonymous
    August 8, 2016
    Unknown
    Australia
    telstra level 3 technical support
  • Simon
    August 3, 2016
    Unknown
    Australia
    Probably a scam said" if you're Telstra you have my details so send me an email"
  • Telstra
    April 28, 2016
    Telemarketer
    Australia
    I called back number (03) 9107 5000 reached IVR or a company called Telstra.
  • Peter
    January 12, 2016
    Unknown
    Australia
    Telstra calling back about a technical problem being resolved.
  • Anonymous
    May 8, 2018
    Call centre
    Australia
    Caller: Rose Wilson saying she was from Telstra

    I was called and advised that my computer had been hacked and that they needed access. I'm not with Telstra so was suspicious as to why my actual service provider had not contacted me. They wanted access to my PC which I refused and I asked for her name which she told me was Rose Wilson and when I said I could not understand her she put on her supervisor Daisy. I asked if I could call back and they gave me this number which is linked to Telstra but the call centre was closed? I ran a search on the phone number they gave me and saw all these other comments. It seemed quite odd to me that they would ring at 9pm at night and not offer much information or ask for the actual account holder. I'd say this is a scam - beware.
  • Jenni
    May 7, 2018
    Call centre
    Australia
    Caller: Rose Wilson

    She told me she was from Telstra and that my internet was unsafe not secure. She gave me her ID number D3258159. It sounded like an overseas call
  • Anonymous
    April 27, 2018
    Unknown
    Australia
    I logged a complaint with Telstra by email on Tuesday 24th April 2017 re our landline being out of order. I received a call on my mobile from 1800 number which I missed. Then today I had a call from this (03) 9107 5000 re my landline complaint. As a precaution I checked the number on this site and it looks like various legit calls or scammers. I can tell you I called the 03 and 1800 number and both are definitely Telstra numbers from the female recorded message voice I have encountered previously. as for the 132200 Telstra number, this is usually an overseas call centre who I have found to have no idea what the customer is saying or complaining about

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30 complaints this year

62 total complaints

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