• J Nolan
    March 25, 2017
    Unknown
    Australia
    Not a scam - just Telstra calling back to check everything is working after we experienced line outage.
  • Lizzie Watson
    March 9, 2017
    Scam
    Australia
    This a scam they asked about my internet connection
  • Loretta
    March 6, 2017
    Unknown
    Australia
    They keep calling from (03) 9107 5000 to tell me our IP Address has been hacked. I rang back ( blocking my number) and they keep calling. I threatened to call the police but they still keep calling, taken phone off the hook now as it's nearly 9pm
  • GLP
    March 1, 2017
    Unknown
    Australia
    All I can say is beware. Some fool hearted jerk left a message yesterday on my mobile and called me twice today when I as on my landline on another call. Beware
  • Suspicious
    February 16, 2017
    Scam
    Australia
    I just received a call 5 minutes ago from the "Telstra Technical Department" stating that someone had obtained my IP address. I said that my service provider was not with Telstra and the representative replied that my service provider rents the line from Telstra. I asked her for Telstra's number and her name and that I would call 9107 5000, the number she supplie. She said she would stay on the line and asked me to use my mobile to call the number. Super dodgy. I hung up straight away!
  • Caros
    February 10, 2017
    Unknown
    Australia
    I called this number back and it seemed like a legitimate Telstra recorded message (mature Australian female voice) re my recent complaint. It said they may try to call me again, but meanwhile call 132200 if I have any other issues.
  • mick bart
    February 10, 2017
    Unknown
    Australia
    this is a scammers number. Telstra verified that it is not their number. Its some Indian call centre telling you they from Telstra tech support when in fact they are trying to scam you.
  • Scammer confirmed
    February 8, 2017
    Unknown
    Australia
    Have been rung quite a few times over the past couple of weeks. Always Indian people on phone advising that hackers are accessing our computer whenever we are doing on line activities and asking us to log onto the computer and they will show us how to fix it. I have refused each time. We are not even with Telstra for a start! Plus, she didn't even know my name.
    Lady today Sarah John, gave me a Telstra number (03) 9107 5000. it is a Telstra number but I rang Telstra's 13 22 00 number to confirm and they have advised that these people are scammers and that they will access your computer to obtain your details.
  • Anonymous
    February 7, 2017
    Unknown
    Australia
    Telstra Tech support calling back in regards to a fault lodged in a business line. No issues with this being a scam or telemarketing number. It was a legitimate call back for me.
  • AA
    January 28, 2017
    Scam
    Australia
    This is DEFINITELY A SCAMMER!! 'Eric Watson from Telstra Tech Support' called trying to tell me there was a problem with my internet. We are not with Telstra for internet services. When challenged he told me it was a behind the scenes issue I wouldn't be aware of. When I asked for his name, position and contact number to verify the call he gave me the above name and position and the phone number (03) 9107 5000. When he was called a scammer he got irate and told me I was rude. I have since called Telstra to verify the call made to us and there has been no call made to our number by them. The number he is giving may be a legitimate Telstra number but that is not where he is calling from. WATCH OUT FOR DODGY SCAMMERS!!
  • bugsbunny
    January 23, 2017
    Scam
    Australia
    the number maybe true ... but not when they quote it from an Indian call centre!

    Really ! "your computer if full of hackers"

    at least use the correct term
  • mike
    January 11, 2017
    Unknown
    Australia
    Telstra Tech support calling me back.
  • John
    January 5, 2017
    Unknown
    Australia
    My landline was rung at 5:30am. The phone stopped ringing before I could wake up enough to answer.
    *10# gave (03) 9107 5000 as the Last Unanswered Call.
  • Lorna Hickey
    November 20, 2016
    Unknown
    Australia
    I have had numerous ammounts 3 in fact of $56.70 taken from my account without any product being sent to me and after I stopped the delivery of any future items. This to me is stealing and I am prepared to take it further if the amount is not refunded to me within 5 days. I have rung repeatedly to cancel the orders and tell you to stop taking the money to no avail. I have the details of each deduction with the ref numbers The dates are 13 Sept 30 aug 19 july and the 5 july I did not like the coffee and cancelled it straight away. How many more have you done this to. Please respond immediatedly and refund the money. or I will be taking action
  • John Leslie.
    November 12, 2016
    Scam
    Australia
    These people seem to be using a Telstra Support number. I gleaned information out of them, then told them that I did not have an account with Telstra, which I don't.
  • Legit for me
    October 25, 2016
    Unknown
    Australia
    Called back on this number by Telstra rep regarding a complaint that I lodged with Telstra. If it's a scammer then they have also hacked Telstra's complaint database..
  • E. Mensie-Rection
    July 30, 2016
    Unknown
    Australia
    Telstra call back relating to a complaint logged via their website. Call seems to originate from their PI call centre.
  • Telstra
    April 26, 2016
    Telemarketer
    Australia
    I called back number (03) 5480 5503 reached IVR for a company called Telstra.
  • pammysfool
    April 19, 2016
    Unknown
    Australia
    This is definitely Telstra Customer Support following up on a complaint. If you don't answer they will usually text your Mobile if they have it.
  • Scammer - Telstra confirmed
    April 1, 2016
    Scam
    Australia
    Telstra has confirmed that this is a scammer and they are after your account information. If you phone 132200 for Telstra, they will tell you the same thing.

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Spam Report Card
Spam Score
87.50%

20 complaints this year

90 total complaints

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