After a long battle I confirmed it is Telstra calling from that number (or displaying that number when calling from the Philippines!). I have made a complaint about this approach (both this number being displayed & Philippine call/live chat centre completely stuffing up my request; I'm guessing due to their limited English). Hope this helps others - this website was one of the first places I looked at when calling the number to find it disconnected. This number was used by Telstra to inform me that contractors would contact me to arrange suitable time & date for new phone line to be installed. Legitimate as far as I can assume? Maybe Telstra should employ AUSTRALIAN call centre people in AUSTRALIA rather than paying peanuts to Filipinos so Telstra can pay their CEO 5 MILLION dollars a year!!! Was contacted by this number with the female voice stating they are from Telstra apologising for me not being connected to the NBN. I said what are you talking about I've been connected for over a month. The female said that I was still connected to the old copper network and that it would be a month before the work was augumented (whatever that meant). I said my NBN is running quiet fast so when I come off the old copper network will it be faster? She advoided answering this question and apologised for the delay in being on the NBN and said the modem that has been installed must be compatible with the copper network. THIS IS A SCAM!!! This is a legitimate Telstra number used by one of their outbound call centres (i.e. they call you) which is why the number shows as disconnected if you tried to return the call.
I ordered an upgrade to my Telstra service and a rep called me from that number to confirm the details, so it is definitely NOT a scam.
This is a legitimate Telstra number (02) 9506 0700, how do I know? Because a female Telstra employee called from an outbound call centre at 7.30 last night and she said she was confirming my husbands details with him for the connection of NBN . But, my husband thought she was a scammer and he abused her after she had asked for his drivers license. We applied for NBN 3 weeks ago and I was concerned that the woman knew too many of our details so I contact my local Telstra shop and made an appoinment with a staff member to tell her my concerns about our data being compromised.
She checked to see if there was a call to our number by Telstra at that ime and date and she confirmed that the call was legitimate and handed us a transcript of the call. She explained that when it is an outbound call centre we will not be able to call the number back because it would call overseas. We questioned why Telstra would think it appropriate to ask for our drivers license over the phone. What the hell are they thinking in this day age? If you don't want to give out information over the phone or you are just not sure, then go into your Telstra shop and talk to someone. That's if you can wait that long to get served.
Some idiot calling i suppose from Telstra going on all the other comments,but haven`t the decency to leave a message,what do you expect from a bunch who can`t speak English properly and are paid in Peanuts,well done Telstra,your call center has F...ed up again. telstra moving team This is Telstra arranging NBN connection. This is Telstra! I was cold called by Telstra from this number to get me to change over to the NBN. Went through the usual "for verification purposes we need you to confirm ...." thing but then he offered the amount of my last bill as (some) proof that he was legit. The NBN has since been installed, so I'm pretty confident it really was Telstra. ;) I have recieved call from this number (02) 9506 0700, i called them via National Relay Servicr for the deaf people who cannot hear, disconnected so i decided call Telstra 132200 and asking them all the questions and i gave them the number i got call from, they said its confirmed thats the Telstra to confirm My Bundle. Now its coming this week.
Its not a SCAM! Just sometimes not very professional. So very real!
Wife had a missed call from (02) 9506 0700 tried to call back could not contact.She had contact with Telstra today so seems as if scammers are somehow getting numbers.Be carefull Added to Auto Reject List! Missed call from this number but when I tried to call it back I kept getting told this number is not connected I have a missed call from this number and when you return the call it says it is not connected... So how the hell does someone call your mobile from an unconnected number... Pretty rude...!!!! This was Telstra calling to confirm a scheduled Telstra technician appointment This number is supposed to be a Telstra number but when I rang Telstra to confirm and check details of appointment for NBN hookup they couldn't find any booking. Telstra wasting my time again tried calling the number back but number just hangs up I just got a similar call from Telstra re the NBN hookup. They asked for my full name and date of birth. I thought how strange to call because my NBN has been connected for a month. I wondered if I had been scammed and they obtained my DOB, but feel better now after reading this site. I promised myself that I won't give it out again so easily!!
62 complaints this year
75 total complaints
Daniel on (07) 3078 1322
Call is apparently from Stratton Finance, a follow-up to a Carsales quote enquiry.
Charlotte on 0404 089 064
You ring the number back and you get a recorded message. Thankyou for tour call You received a...
MXS on (07) 3253 3302
When my secretary answered they hung up
I Called Back on (07) 4153 3965
I called back number (07) 4153 3965 reached voice mail but could not hear the name properly on...
Ted Nugent on 0429 933 739
THIS IS A SCAM. DO NOT REPLY TO THE TEXT MESSAGE.
DO NOT BELIEVE THE PEOPLE ON THIS BOARD SAYING...