I had logged a faulty line with Optus a few days earlier and they called me to say it had been fixed. Was legit. It's Optus Tech Support - don't believe all the paranoia and conspiracy theories written here........ Its optus
Nothing dodgy about it
This number now belongs to the Optus Pre Activation team. You can't call inbound to this number but customer service calls are made to people who are waiting for their Optus service (such as ADSL) to be connected I called back number (02) 8049 6150 rang 4 times then goes to busy tone. The caller rang from (02) 8049 8945- knew my first name then wanted me to confirm & provide further personal info. When I asked who this was- said from Virgin (who do use Optus telco) & were calling me to.. I cut this person off & said if you are from where you say I will find you on Google now- line went dead then sounded like underwater? Then called back on (02) 8049 6150 - I did not pick up - BE CAREFUL! I am currently within a 3 year saga of being hacked, stalked etc & this was yet another call that just did not make sense other than to extract personal information!! - which if it was legit they would have this!! yeah its Optus but i wish they would understand Australia is a big country.... 0615 this morning they called me in WA. We had 3 calls from this number within 2 minutes, one to our landline and two to our mobiles. All three hung up when the phones were answered. Received a call on my mobile last night at 1.05am. I am not an optus customer nor have I ever been one. I have been on hold with customer service for over 10min so far to ask why they would call at that time of night I've had 3 calls in last 2 weeks from this number wanting me to confirm that I want to transfer my phone account to Optus - No request was ever made by me. Information obtained from them is the callers name is Priyanka and her supervisors name is Dinesh Hirani. Informed them that I was to contact the TIO about their scam calls. This number just called me at 2 in the morning. I thought it was an emergency. Exactly the same thing happened to me. next time change the supplier. Did not answer unfamiliar number, but it was follwed by a txt message from optus quoting a legitamate recent reference number for a fault that was already fixed. Why there is a call for a resolved issue woulod be anybody's guess. I would not be giving personal information for an incoming call where the caller cannot be indentified. Have been dealing with Optus Tech Support for my email problems & this is their phone number! It's Optus returning my call. unknown but more than likely an Indian person flogging funeral Insurance or cheap mortgage loans, off shore call centers should be banned from Cold Calling Australian numbers. I rang back (02) 8049 6150 x 2. No answer rang out after being 'busy' few times. This guy said from Phillipines had my first name. Asked was nbn ok as he had to have another appt check it working. I said all fine and working no need. He said wld close account request call out someone. Not sure if legit or not. Why a nsw prefix to 8049 etc as (02]??. Sounds dodgy! optus tech support Optus call back Optus NBN stuff
30 complaints this year
57 total complaints
Anonymous on 0421 016 859
Didn’t leave message and when rang back phone was disconnected
I Called Back on 0422 784 977
I called back number 0422 784 977 reached voice mail but did not say for what company.
Anonymous on 0456 681 624
Trying to scam me on gumtree
I Called Back on (02) 8073 0537
I called back number (02) 8073 0537 rang 3 times then goes to busy tone.
Credit Corp on 0451 632 841
I called back number 0451 632 841 spoke to a guy who said company name is Credit Corp.