• Bill
    June 2, 2016
    Burwood, Australia
    I had logged a faulty line with Optus a few days earlier and they called me to say it had been fixed. Was legit.
  • I Called Back
    April 26, 2016
    I called back number (02) 8049 6150 rang 4 times then goes to busy tone.
  • Charmz
    June 16, 2016
    Sydney, Australia
    Its optus
    Nothing dodgy about it
  • Jay
    June 2, 2016
    Indooroopilly, Australia
    This number now belongs to the Optus Pre Activation team. You can't call inbound to this number but customer service calls are made to people who are waiting for their Optus service (such as ADSL) to be connected
  • Ernie
    December 1, 2016
    Brisbane, Australia
    It's Optus Tech Support - don't believe all the paranoia and conspiracy theories written here........
  • Lily
    November 9, 2016
    Adelaide, Australia
    The caller rang from (02) 8049 8945- knew my first name then wanted me to confirm & provide further personal info. When I asked who this was- said from Virgin (who do use Optus telco) & were calling me to.. I cut this person off & said if you are from where you say I will find you on Google now- line went dead then sounded like underwater? Then called back on (02) 8049 6150 - I did not pick up - BE CAREFUL! I am currently within a 3 year saga of being hacked, stalked etc & this was yet another call that just did not make sense other than to extract personal information!! - which if it was legit they would have this!!
  • Danny
    July 4, 2016
    Brisbane, Australia
    We had 3 calls from this number within 2 minutes, one to our landline and two to our mobiles. All three hung up when the phones were answered.
  • Anonymous
    March 16, 2017
    Melbourne, Australia
  • Anonymous
    March 14, 2017
    Ambarvale, Australia
    Optus Support helping me fix the phone line
  • Its Optus Legit
    March 9, 2017
    Alexandria, Australia
    I called Optus directly 131344 ... this is them calling back as requested ... to fix my landline. (they organised a telstra techie appointment to fix)

    Better to pick up if able to check this site fast... impossible to contact back as it goes to their call centre.

    Call Type: is Legit
  • Anonymous
    February 4, 2017
    Arndell Park, Australia
    optus calling back.
  • unknown
    January 24, 2017
    Adelaide, Australia
    Optus Tech Support helping me sort out a landline issue with a new connection. Fortunately they were patient with all their calls being blocked
  • Shaz
    January 17, 2017
    Adelaide, Australia
    Legit Optus call
  • Weird
    January 14, 2017
    Brisbane, Australia
    Got a missed call from this number twice.

    A lot of people are saying it's Optus and some are saying Virgin.

    I've recently upgraded my phone with Virgin and I suspect that this is them calling me back. But I'm not a 100% sure as they won't pick up when I called back.
  • Jim
    December 26, 2016
    Melbourne, Australia
    Legit optus customer service
  • Optus
    December 8, 2016
    Sydney, Australia
    Optus customer service
  • Paul
    December 4, 2016
    Kensington, Australia
    This is a legitimate Optus number and they called me to authorize changes to our home phone requested by my wife. (the account is in my name)
  • Lyn
    November 23, 2016
    Springfield, Australia
    I have had endless calls from this number (02) 8049 6150 if I call back the message says that it is full, they even have a ring tone, that I haven't gave them,
  • Lilly
    November 9, 2016
    Adelaide, Australia
    had 2 calls 09/11/16 1.14pm & 1.16pm from (02) 8049 6150 & 20498945 wanting me to confirm my name etc without saying who they were. Apparently from Virgin who use Optus telco. When I asked who I was speaking to & that I was Googling Virgin contact number the line went dead & then sounded like it was underwater, then the second call came through - not going to give my info to someone I cannot identify - name dob etc- BE CAREFUL
  • Andrewb
    October 17, 2016
    Ipswich, Australia
    optus technical support, was getting some parameters changed on a home phone.

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27 complaints this year

27 total complaints

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