I had logged a faulty line with Optus a few days earlier and they called me to say it had been fixed. Was legit. I called back number (02) 8049 6150 rang 4 times then goes to busy tone. Its optus
Nothing dodgy about it
This number now belongs to the Optus Pre Activation team. You can't call inbound to this number but customer service calls are made to people who are waiting for their Optus service (such as ADSL) to be connected It's Optus Tech Support - don't believe all the paranoia and conspiracy theories written here........ The caller rang from (02) 8049 8945- knew my first name then wanted me to confirm & provide further personal info. When I asked who this was- said from Virgin (who do use Optus telco) & were calling me to.. I cut this person off & said if you are from where you say I will find you on Google now- line went dead then sounded like underwater? Then called back on (02) 8049 6150 - I did not pick up - BE CAREFUL! I am currently within a 3 year saga of being hacked, stalked etc & this was yet another call that just did not make sense other than to extract personal information!! - which if it was legit they would have this!! We had 3 calls from this number within 2 minutes, one to our landline and two to our mobiles. All three hung up when the phones were answered. Piscataway Optus Support helping me fix the phone line I called Optus directly 131344 ... this is them calling back as requested ... to fix my landline. (they organised a telstra techie appointment to fix)
Better to pick up if able to check this site fast... impossible to contact back as it goes to their call centre.
Call Type: is Legit
optus calling back. Optus Tech Support helping me sort out a landline issue with a new connection. Fortunately they were patient with all their calls being blocked Legit Optus call Got a missed call from this number twice.
A lot of people are saying it's Optus and some are saying Virgin.
I've recently upgraded my phone with Virgin and I suspect that this is them calling me back. But I'm not a 100% sure as they won't pick up when I called back.
Legit optus customer service Optus customer service This is a legitimate Optus number and they called me to authorize changes to our home phone requested by my wife. (the account is in my name) I have had endless calls from this number (02) 8049 6150 if I call back the message says that it is full, they even have a ring tone, that I haven't gave them, had 2 calls 09/11/16 1.14pm & 1.16pm from (02) 8049 6150 & 20498945 wanting me to confirm my name etc without saying who they were. Apparently from Virgin who use Optus telco. When I asked who I was speaking to & that I was Googling Virgin contact number the line went dead & then sounded like it was underwater, then the second call came through - not going to give my info to someone I cannot identify - name dob etc- BE CAREFUL optus technical support, was getting some parameters changed on a home phone.
27 complaints this year
27 total complaints