I had logged a faulty line with Optus a few days earlier and they called me to say it had been fixed. Was legit. It's Optus Tech Support - don't believe all the paranoia and conspiracy theories written here........ Its optus
Nothing dodgy about it
This number now belongs to the Optus Pre Activation team. You can't call inbound to this number but customer service calls are made to people who are waiting for their Optus service (such as ADSL) to be connected I called back number (02) 8049 6150 rang 4 times then goes to busy tone. The caller rang from (02) 8049 8945- knew my first name then wanted me to confirm & provide further personal info. When I asked who this was- said from Virgin (who do use Optus telco) & were calling me to.. I cut this person off & said if you are from where you say I will find you on Google now- line went dead then sounded like underwater? Then called back on (02) 8049 6150 - I did not pick up - BE CAREFUL! I am currently within a 3 year saga of being hacked, stalked etc & this was yet another call that just did not make sense other than to extract personal information!! - which if it was legit they would have this!! yeah its Optus but i wish they would understand Australia is a big country.... 0615 this morning they called me in WA. We had 3 calls from this number within 2 minutes, one to our landline and two to our mobiles. All three hung up when the phones were answered. Received a call on my mobile last night at 1.05am. I am not an optus customer nor have I ever been one. I have been on hold with customer service for over 10min so far to ask why they would call at that time of night I've had 3 calls in last 2 weeks from this number wanting me to confirm that I want to transfer my phone account to Optus - No request was ever made by me. Information obtained from them is the callers name is Priyanka and her supervisors name is Dinesh Hirani. Informed them that I was to contact the TIO about their scam calls. This number just called me at 2 in the morning. I thought it was an emergency. Received call back from Optus from this number. It’s Optus tech support not spam All fine, advising me of a problem with a phone number transfer. Not spam :-) I rang back(02) 8049 6150 busy, its optus dodgy said to wait for an hour to check the nbn and waited nothing . have to report it to the ombudsman, they are crap. Exactly the same thing happened to me. next time change the supplier. Did not answer unfamiliar number, but it was follwed by a txt message from optus quoting a legitamate recent reference number for a fault that was already fixed. Why there is a call for a resolved issue woulod be anybody's guess. I would not be giving personal information for an incoming call where the caller cannot be indentified. Have been dealing with Optus Tech Support for my email problems & this is their phone number! It's Optus returning my call.
26 complaints this year
60 total complaints
I Called Back on (02) 6151 9202
I called back number (02) 6151 9202 reached voice mail but did not say for what company.
I Called Back on (02) 6800 1400
I called back number (02) 6800 1400 spoke to a woman but did not hear her properly when she said...
John Patrick... on (02) 6584 1800
I called back number (02) 6584 1800 reached IVR for John Patrick Prestige Cars.
Anonymous on (08) 6498 6030
Number came up as Armadale Western Australia and stated that they were from Virgin money and a...
Anonymous on 0488 824 438
They hung up as soon as I answered.