I had logged a faulty line with Optus a few days earlier and they called me to say it had been fixed. Was legit. It's Optus Tech Support - don't believe all the paranoia and conspiracy theories written here........ I called back number (02) 8049 6150 rang 4 times then goes to busy tone. Its optus
Nothing dodgy about it
This number now belongs to the Optus Pre Activation team. You can't call inbound to this number but customer service calls are made to people who are waiting for their Optus service (such as ADSL) to be connected Received a call on my mobile last night at 1.05am. I am not an optus customer nor have I ever been one. I have been on hold with customer service for over 10min so far to ask why they would call at that time of night I've had 3 calls in last 2 weeks from this number wanting me to confirm that I want to transfer my phone account to Optus - No request was ever made by me. Information obtained from them is the callers name is Priyanka and her supervisors name is Dinesh Hirani. Informed them that I was to contact the TIO about their scam calls. The caller rang from (02) 8049 8945- knew my first name then wanted me to confirm & provide further personal info. When I asked who this was- said from Virgin (who do use Optus telco) & were calling me to.. I cut this person off & said if you are from where you say I will find you on Google now- line went dead then sounded like underwater? Then called back on (02) 8049 6150 - I did not pick up - BE CAREFUL! I am currently within a 3 year saga of being hacked, stalked etc & this was yet another call that just did not make sense other than to extract personal information!! - which if it was legit they would have this!! We had 3 calls from this number within 2 minutes, one to our landline and two to our mobiles. All three hung up when the phones were answered. This number just called me at 2 in the morning. I thought it was an emergency. Called back goes to busy However, at 4.30 am on a public holiday - I didn't appreciate it! rang my phone after 10.30 at night! I just had a missed call from this number too I have no idea who it is. I just blocked the number in my address book Optus Customer Relations assisting to solve my problem Optus call back after phone dropped out after 2 hours waiting. Optus Support making sure my issue was resolved. I would have appreciated it a month ago, but better late than they lose me, eh! Just got off landline with optus who very very helpful in fixing up my outlook dramas with spam and viruses. My mobile rang from this number - no one at other end - no dramas. Waiting three days for help from optus to activate and assist with modem installation, following many voice prompts to be advised to get online to activate. if only i bloody could. Also when you get through wait times are excessive. Its amazing how quick response is if you are looking to upgrade or purchase product. i NBN techs finish at 7pm. had a missed call from this number at 9.25pm. I am going to try this arvo better get a result. This is not spam. I logged a call with Optus after having internet issues. This was the number they called back on to let me know the outcome of the issues. All legit. The Call Type box below does not let you choose something legitimate - only spam/nuisance type options - so you have no choice but to put Unknown.
20 complaints this year
40 total complaints
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