• Bill
    June 2, 2016
    Unknown
    Australia
    I had logged a faulty line with Optus a few days earlier and they called me to say it had been fixed. Was legit.
  • Ernie
    December 1, 2016
    Unknown
    Australia
    It's Optus Tech Support - don't believe all the paranoia and conspiracy theories written here........
  • I Called Back
    April 26, 2016
    Telemarketer
    Australia
    I called back number (02) 8049 6150 rang 4 times then goes to busy tone.
  • Lily
    November 9, 2016
    Scam
    Australia
    The caller rang from (02) 8049 8945- knew my first name then wanted me to confirm & provide further personal info. When I asked who this was- said from Virgin (who do use Optus telco) & were calling me to.. I cut this person off & said if you are from where you say I will find you on Google now- line went dead then sounded like underwater? Then called back on (02) 8049 6150 - I did not pick up - BE CAREFUL! I am currently within a 3 year saga of being hacked, stalked etc & this was yet another call that just did not make sense other than to extract personal information!! - which if it was legit they would have this!!
  • Charmz
    June 16, 2016
    Unknown
    Australia
    Its optus
    Nothing dodgy about it
  • Jay
    June 2, 2016
    Unknown
    Australia
    This number now belongs to the Optus Pre Activation team. You can't call inbound to this number but customer service calls are made to people who are waiting for their Optus service (such as ADSL) to be connected
  • Megan
    April 10, 2017
    Unknown
    Australia
    Received a call on my mobile last night at 1.05am. I am not an optus customer nor have I ever been one. I have been on hold with customer service for over 10min so far to ask why they would call at that time of night
  • Kevin
    April 3, 2017
    Scam
    Australia
    I've had 3 calls in last 2 weeks from this number wanting me to confirm that I want to transfer my phone account to Optus - No request was ever made by me. Information obtained from them is the callers name is Priyanka and her supervisors name is Dinesh Hirani. Informed them that I was to contact the TIO about their scam calls.
  • Danny
    July 4, 2016
    Unknown
    Australia
    We had 3 calls from this number within 2 minutes, one to our landline and two to our mobiles. All three hung up when the phones were answered.
  • Noel
    April 28, 2016
    Unknown
    Australia
    This number just called me at 2 in the morning. I thought it was an emergency.
  • Anonymous
    December 6, 2017
    Unknown
    Australia
    Rang 27/11/17 10:53 AM- left message has just static on my answering machine
  • Ruby
    December 6, 2017
    Scam call
    Australia
    I am also being hacked, stalked. I have an idea who it is but I can't link them with this number.
  • Anonymous
    November 4, 2017
    Unknown
    Australia
    Received a call from this number , shows up as nsw Australia, I asked where are you calling from? He replied ( India)
  • Anonymous
    October 23, 2017
    Unknown
    Australia
    Virgin mobile confirming an online upgrade order.
  • Anonymous
    October 19, 2017
    Call centre
    Australia
    RE; 8049 6150

    This number belongs to Optus. If you are waiting on a call back, they will call from this number. If you have been given an extension on a bill, they will call you on the date agreed as the new "payment due date", this is number they will call you from. Anytime Optus Customer Service Officers from call centres need to call you, they will call from this number. You CAN in fact call back using this number. I suggest you call between business hours, AEST.
  • paul
    October 19, 2017
    Unknown
    Australia
    scammers
  • Anonymous
    October 11, 2017
    Unknown
    Australia
    Called back goes to busy
  • Anonymous
    October 2, 2017
    Unknown
    Australia
    However, at 4.30 am on a public holiday - I didn't appreciate it!
  • anon
    September 27, 2017
    Unknown
    Australia
    rang my phone after 10.30 at night!
  • john
    September 27, 2017
    Unknown
    Australia
    I just had a missed call from this number too I have no idea who it is. I just blocked the number in my address book

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22 complaints this year

46 total complaints

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