First there was a voicemail saying something about NBN installation and refer to My Optus app. When I logged into app there was a text message about confirming appointment. I text replied asking for more details as I don't know what this is. They text replied to quote an order and they would call me, what is a good number. I gave my mobile as they were already in my app and they had left a voicemail. I received a call from this landline number with ID "Coles Optus" mentioning the text message. He Indian accent) wanted me to confirm a few details. Only one I confirmed was my name. He asked for my address and I asked them what address do they have. He then went to quote an (03) number as the contact....I told them that's wrong and I don't know why they're calling as I did not request anything. He apologised saying their details must be incorrect and hung up. I logged back into my app and saw NO previous text messages. I have now uninstalled this app and will track my bank cards for any unknown transactions. These scams are growing to be incredibly sophisticated. BEWARE EVERYBODY.

Caller: Optus

Its was Optus technical support, they called us about a specific problem with the modem after the IT team couldn't fix the issue last week. Was legit, gave a case number and knew our situation.

Caller: Optus Customer Service

Definitely Optus, I have new service commencing, they were ringing to confirm connection date and install.

Caller: Optus

2am phone for NBN internet and also to upgrade phone. Don’t mind the calls but not at 2am

so youre saying optus singtel ( optus singapore telecommunications ) doesnt operate the optus number?
Even though optus singtel own optus..

Caller: Scammer

Scammer do not pick up

Caller: Optus

Genuine Optus call. Follow up call to billing issue. Number used by OS call centre. Not phishing or scam - completely legitimate.

It’s a scam!
👎

Caller: Optus Mobile Activation Team

Optus called me in regards to my sim card activation.

Caller: OPTUS

This is not a scam caller or someone phising for data. They called to confirm a technician to install my new connection, which was followed by an SMS from OPTUS using the same number they always have to message me.
Please don't be so paranoid at this number!!

This number called me at 3.46am????? WTF??????

It is a scam call

Caller: optus technical support

Legitimate Optus Technical Support + follow up call.
Contacted Optus support to check the bona fides of this number on 8 june,20.
Optus will call you on this number if:
*you have reported any support issues
*you have a new service and they are following up everything is ok.
MESSAGE TO OPTUS:
Would be HELPFUL if you sent customers an EMAIL first that has this number in it, eg: A message that says: We will be calling you on xxxxxx etc.
Like many other people I DONT answer calls from UNKNOWN numbers, and I also definately do NOT supply personal/identifying information to UNKNOWN callers on Unverified and unknown numbers.

Optus tech support calling to make sure the internet fault I reported earlier was fixed. Not a spam.

Caller: (02) 8049 6150

Optus billing and tech customer service. It's a legit number and caller.

Caller: (02) 8049 6150

Yes, it's definitely Optus technical support. Nothing to worry about.

This gets ridiculous. I am getting this calls to my mobile with some stuff attached and a note that it faild tobe downloaded. I am under a siege from various bastrards, 'no call' number does not help, comlpaints go nowhere, police as one may expect is not interested, ombudsman is useless. I may try the local MP. next ... after the end of the pandemy.

Caller: Don’t know

I answered no reply.. scammers

Rang optus 1300 550 731 to verify this number. Was told Optus normally send SMS or email and they rarely ring up customers.
Yes optus does use this number but the scamming rats call from a service that changes the calling number. Much like the app message x.... ASK THEM QUESTIONS Just DONT ANSWER THEIRS

Caller: OPTUS tech support

Received a call from this number from Optus regarding the new Modem I am waiting on. They didn't ask for any information, just updated me on it's progress.