Comments on 1800 111 112

90.00%
Spam Score
10 complaints this year, 31 total complaints

10 complaints this year, 31 total complaints

Comments on 1800 111 112


Anonymous

Posted on July 14, 2020
Caller type: Unknown
Location: Australia
Caller: This is a scammer number

Don't pay them. I learnt it a hard way.
33 found this comment helpful
33

Aegira

Posted on August 30, 2018
Caller type: Company
Location: Australia
Caller: FedEx

It is their customs department. If you got this call then you have a parcel due for GST and custom duty.
16 found this comment helpful
16

Anonymous

Posted on November 16, 2022
Caller type: Unknown
Location: Australia
jesus christ!! is it a scam or legit??
why are all the comments conflicting here??
12 found this comment helpful
12

MJ

Posted on July 21, 2020
Caller type: SMS
Location: Australia
Caller: Message from FED-EXP ( I think its SCAM)

FedEx shipment requires your payment of duty and taxes before delivery can be arranged. Use link to PAY NOW or email below:


https://www.paydollar.com/b2c2/eng/payment/payForm.jsp?c=Kp1A%2BPX1RgTXe0G3C%2FOu80306KkdHs%2FB3%2Frrpd62jT4%3D



Kind regards,
FedEx Express Australia (Payments Team)
1800 111 112
sydrod @ corp.ds.fedex.com
10 found this comment helpful
10

SCAM VICTIM

Posted on September 9, 2021
Caller type: SMS
Location: Australia
Caller: FED EX AUSTRALIA

SCAMMING PRICKS had parcel item number requesting duty and taxes via a credit card link provided within the SMS

Don't believe any of the entries on this page it's these maggots trying to legitimise their SCAM
9 found this comment helpful
9

Anonymous

Posted on December 24, 2020
Caller type: Scam call
Location: Australia
Caller: Fedex Claimer

DO NOT RESPOND! THIS IS A SCAM!

Confirmed with Australian State Government Authorities this is a SCAM

DO NOT GIVE YOUR PERSONAL INFORMATION ! ! !
6 found this comment helpful
6

Paul

Posted on December 9, 2020
Caller type: Unknown
Location: Australia
Caller: 1800 111 112

This is actually legitimate. I received a SMS from "Fedex-Exp" . I didnt trust this SMS but was expecting a parcel. I called the Fedex australia number from their website and was informed that this was legit and i need to pay customs and related fees.

Contents of SMS - Some information removed.

REMINDER: FedEx shipment #has now arrived and is still pending duty/tax payment. Packages are returned 5 days after arrival. To make payment, use SMS link below or email us sydrod @ fedex.com.

Duty: $ [Removed]
GST: $ [Removed]
ENTRYFEE:$ [Removed]
TOTAL: $ [Removed]

https://www.paydollar.com [ Rest of link removed ]

FedEx bank account details for EFT or Direct Deposit payments:
BSB: 248-080 Acct No: 987654321 Name: Federal Express (Australia) Pty Ltd.


- FedEx AU (Payments team) 1800 111 112 (Opt 1)
6 found this comment helpful
6

Lincoln

Posted on August 21, 2023
Caller type: Scam call
Location: Australia
Caller: FedEx impersonation scam

This is a known scam that skims FedEx receiver data from their system. If you have a package coming from Fedex, they will use the legitimate tracking number. However, the emails they text you are FAKE. The support number is not on the FedEx website, the support email(s) are also not on the FedEx website.

Your package will be arriving regardless if you pay this person or not. Why? Because customs payments are on the SENDER, not the RECEIVER! You have no reason to pay import fees, supplier's invoice or anything else, all of that is already priced in when you pay for postage. If there was a problem with customs, the package goes back to the sender, where they send it again, or give you a refund. If you still have doubts, use the support page from the official FedEx website, not some random fishy text message.

People in this thread claiming that this number is legit are either:

A - people who paid a scammer for a package they were already receiving

B - actual scammers trying to prey on your doubt.

Scams exist because they work! If you are genuinely concerned about a missed payment, go to the actual website. Do NOT respond, do NOT engage. This marks your phone number and email as active to scammers so they can try again. You can see this happen, if you wait a day or two without responding you will get a call from a regular phone number( (03) 7019 5541 in my case) that will mention the website your purchased from. Why would FedEx use regular mobile phone numbers on follow up calls? Trust your brain, don't get stressed, block, report as spam and ignore.
5 found this comment helpful
5

Alex

Posted on December 3, 2022
Caller type: Unknown
Location: Australia
Caller: Fedex

Not a scam. Actual Fedex package, just run through Bpoint.com for some reason (Fedex outsourcing). I can't believe how many comments are saying it's scam... how many of these people are still wondering why their package never arrived?? 😅
4 found this comment helpful
4

Chad

Posted on April 22, 2022
Caller type: Unknown
Location: Australia
This is. complete scam and the respondents who claim otherwise are in on it. I spoke to Fed Ex and the shipper as well as now the Federal Police. Don't click on the link or call
3 found this comment helpful
3

Anonymous

Posted on November 6, 2021
Caller type: Unknown
Location: Australia
Caller: No caller ID

Legit. Called the customer service number on fedex’s website 132610. Got on to a customer service rep who assured me that that payment was required. Since the OP they’ve changed their method of billing to bpoint which he confirmed was correct.
3 found this comment helpful
3

Anonymous

Posted on January 30, 2023
Caller type: SMS
Location: Australia
Caller: Texted

How about I just f*cking wait and see if my parcel arrives if not then I'll make a call
2 found this comment helpful
2

Ryan C

Posted on September 29, 2022
Caller type: SMS
Location: Australia
Caller: FedEx Express 1800 111 112

I was suspicious of the SMS received from FedEx Express, not sure why they don’t use another method for customs charges. I called the number advised, a lovely lady with an accent answered and asked my tracking number, it was listed on the text, so I obliged. I was then greeted by name and a detailed description of the package was provided on the phone. I explained the process felt a little bit like a scam and was asked for my email address to provide proof of invoice, I again obliged.
Once receiving the email, the customs charges were well described but the email layout was not what you’d expect from a company like FedEx. I proceeded to payment via BPoint (also not what you’d expect). Paid the charges and received a receipt via email.
Still feeling unsure, I decided later that night to research the phone number, email, and text description. Reading posts like these left me feeling very unsure if I was scammed or not, also the fact that my personal data was recently hacked via my telco didn’t put me at ease.
To my relief, the package arrived the very next day.
My advice, if suspicious of a payment request – locate a genuine number via the company’s website and confirm the details before paying. I wasn’t scammed but the uneasy feeling until delivery was not pleasant.
Duty + GST = $1,400.00
2 found this comment helpful
2

Anonymous

Posted on March 22, 2021
Caller type: Unknown
Location: Australia
Just got the same message tried to ring and was out of hours. It is outrageous that a company as big as FEDEX can not use a legitimately looking payment process in place.
2 found this comment helpful
2

Anonymous

Posted on December 29, 2020
Caller type: SMS
Location: Australia
Had the same suspicious SMS message from Fedex about duties and taxes including a link to pay on www.paydollar.com.
Called the customer service number on the official Fedex AU site rather than the one in the SMS and confirmed that the message was real.
Their customer service was great; I got straight onto a human and got a breakdown of the taxes very quickly. The whole call was less than 5mins.
2 found this comment helpful
2

Anonymous

Posted on February 17, 2024
Caller type: Company
Location: Malaysia
Caller: FedEx Clearance department

Hi everyone. I’m an ex - employee of FedEx Express Australia. I can provide you guys with 100% of verification that this number is legitimate. Option 1 will be for duty and tax charges and option 2 will be for clearance issue. All verified FedEx email address must end with @fedex.com . You will be provided with 5 business days to pay the customs charges or the shipment will return to the shipper.

Shipment’s are billed for duty and tax charges not only from the origin but also at the destination country. Its not a scam and will ease up the process of everyone. People saying its a scam are just ignorants and cause much problems when you can verify this else where even with their customer support.
1 found this comment helpful
1

Anonymous

Posted on November 29, 2023
Caller type: SMS
Location: Australia
Could not find a phone number on the Fed Ex Aust site, and the virtual assistant wouldn't give me one, so I don't know why the Duty and Taxes department was so eager to supply one. I think my parcel will just turn up...
1 found this comment helpful
1

Mary

Posted on November 15, 2021
Caller type: Company
Location: Australia
Caller: Fedex

Not a scam, this is FEDEX
I received SMS and email asking for payment for border tax. I was expecting a parcel, but I thought it was a scam as the sender was a persons name@FedEX
I went to the Fedex website to see if there were any current scams and was informed that if there was a legit request it would come from "tracking updates", so I deleted the messages. Today I had a phone call from a private number from someone claiming to be FedEx, again, I still thought it was a scam, so I hung up. I received another email today, containing way more information and appeared to be legit, so I have since called FedEx customer service and spoke to them and they informed me the correspondance was them and explained it is for GST and customs fee. They were very understanding by the way I felt it to be a scam but reassured me that this was not.
1 found this comment helpful
1

Anonymous

Posted on May 18, 2021
Caller type: Unknown
Location: Australia
Caller: Fedex-Exp

FedEx shipment AWB#[removed number] requires your payment of duty and taxes before delivery can be arranged. Please refer to use link to pay now.

https://.bpoint.com.au/payments/tntexpresscustoms?billercode=1261791&Ref1= [removed my tracking number and name and amount]

Kind regards
FedEx Australia
1800 111 112

The above was texted to me and I was very suspicious of the link and information, even though I was expecting a package and I had recently realised that the products ordered online (after conversion to USD) were worth more than $1000AUD, which means they are subject to duty and taxes. I ended up calling Fedex by finding their number on their website and they confirmed my parcel was being held until the fees were paid. I asked if I could pay them by another means than using links already provided and they assisted me and provided a receipt. I am now waiting to see if the goods clear customs and will be delivered. I agree with others here that the communication from Fedex, if the initial messages via email and text were legimate, that they provided little information about where the messages came from, why I was receiving them, and did seem like a message a scammer might send. They may need to work on that aspect of their customer service.
1 found this comment helpful
1

Teutonic

Posted on December 11, 2020
Caller type: Unknown
Location: Australia
It is not a scammer number. I paid tax and the item was faulty so its been sent back. How can I get my money back?
1 found this comment helpful
1

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