Scam FedEx number. Wanting you to pay duties or taxes on an item.

Caller: Fed-Ex

Ironically, despite all the above comments saying this is a scam, it isn't. I've recently imported a large volume of a production enzyme that required an entry permit from the BICON site from Dept of Agriculture, Forests and Fisheries. My product came from the US from a reputable supplier who shipped their products using Fed-Ex. I too received what I suspected was a scam text from Fed-Ex, however it included a tracking ID which when I looked up was my item from the US. Being skeptical I called the support number listed on the Fed-Ex page (not the dodgy looking text) and was able to clarify the text and the money that was owed. It was completely above board and the breakdown of fees amounted to a small service fee, import duties and GST.

The follow up text and call received today was asking for a manufacturers MSDS and statement of manufacturing.

Now not saying that some of the instances listed above weren't scams, but in my case was totally legit. Just do your sense checking - I was expecting this.

Caller: Fedex Scam

Tried very hard to scam me. Even more of a coincidence is I had a package from Fedex at the exact same time as the call. Very good effort though.

Scam FedEx
Very determined to try and convince you
Connections with Symbio Networks
Maybe a Scammer works there.
Fedex do not ever solicit through text or weird looking emails ever!

Direct from FedEx website:
Customers need to be aware that this is a fraudulent request and that this e-mail attachment contains a virus. If you have received one of these fraudulent e-mails, do not open the attachment, but delete the email immediately.

FedEx does not request payment or personal information in return for goods in transit or in FedEx custody via unsolicited mail or e-mail.

I had 2 texts and then a call from this number claiming to be Fed-Ex asking me to pay $237 on a small item from japan on ebay. They have my tracking number, ebay seller name and my phone number but something still seemed off. Glad i checked this thread, definitely a scammer!

I called fedex 13 26 10 and they gave me the 1800 111 112 number. It didn’t work, so I called fedex back and told them to get their customs dept to call me regarding this fee. My item cost $3.5k and I was aware I would have to pay aus GST coming into Australia. This number called me and when I asked sent me a breakdown of of the costs. It’s a very suspicious however I contacted fedex directly so I’m so confused.

Caller: (03) 7019 5541

It is a scam. These f*ckheads are VERY clever. If they can know when your item(s) are about due, it’s not a hard stretch for them to have the correct tracking number, is it? Sure, the stuff you’re bringing in may require some extra attention, but these guys are asking for money to “clear” my item. When I go to the official FEDEX site and enter my tracking number, it mentions NOTHING about any extra payments for “clearance”. I wish I was as clever as these bastards; they probably make a tidy living off scamming people EVERY DAY.

Scam caller, they must have compromised fedex or something as the timing is ridiculous.

Absolute scum...ordered a package from China called me just before the package was due to leave asking for me to send information - scam nearly fell for it until I looked again at email and it looks odd, contacted fedex to ask about the charges due they was not aware.. I also checked the charges on line for customs and these didnt match. When I replied to the email calling them scammers they said do you not want your package I said no send it back - vile humans stealing people of there own hard earned cash.

Claiming to be FedEx. And wanting to check address on a parcel that wasn't ordered. Asked for wrong person.and gave wrong address. Scam

Caller: FedEx impersonation scam

THIS IS A SCAM. Do not respond to the caller, do not engage.

Recently ordered a product from a known US/UK retailer mpb.com. They sent the package with tracking number and invoice. 2 days later, I receive text message from 'Fedex-Exp' with the following (non reply) message:
"Fedex Tracking# [correct tracking number] requires your ITEMIZED COMMERCIAL/SUPPLIER'S INVOICE for Customs Clearance.
Please email paperwork to 5545113 @ fedex.com and aucdndoc @ fedex.com with the tracking number as subject to avoid return or call us at 1800 111 112 opt2
Thank you."

This number does not match what is on FedEx's website support page, and the emails seemed too random to be official. Reverse search on the phone number showed 50/50 split on people calling it scam, so I didn't do anything. Notably the tracking number was the exact same which threw me off for a second, but the supplier's invoice is something you only complete if you are SENDING an item, not RECEIVING. The package being delayed for transfer and the matching tracking number almost got me to respond, but after waiting a day the package was moving again, and was going to Alaska, then China, then Singapore as of right now (2 days later).

What confirmed my suspicions was a follow up call from Melbourne (could be spoofed?) from this random number which said the same as the text message only including that my package was from mpb.com. Seems this is very common, but wasn't blocked by my messages as spam.

Do not engage with these scammers, it just marks your phone number, email as active for them. If you have any doubts over scam calls, go to the actual website and not the phone numbers or links provided in the suspect text messages. I would also be emailing the actual fedex support website to notify them that they have system leaks or exposure of customer data which allows these scammers to try and steal your parcels and money.

They said they were FedEx and there was a custom charge of $260 on my order.
I had just ordered a package from a Chinese company, I have ordered from this particular company before and received my package no issues so I took it as a scam.
They also pronounced my state wrong so they talk just like their emails.
iMpoRtanT eM@il.

Pretended to be FedEx and had details of a prior purchase I had made from a US company. Wanted payment for a new shipment i am expecting - payment for delivery that I have already made as part of the purchase! Scary!

scam call

Caller: Supposedly from FedEx

I ordered a product, which was being shipped from FedEx Hong Kong. In the past two weeks I have received text messages, emails and today, a phone call asking me to pay duty on my order within 5 days otherwise it will be returned to the supplier. Something seemed fishy from the start. The good thing was that there was a problem with the order anyway, so the supplier was recalling the shipment. If it was legit they wouldn’t keep trying to get me pay.

Yes same number and thing happened today was Asian lady I live in Kalgoorlie saying I need to pay 200 bucks for my eBay order ( motorbike helmet) she even mentioned the name of the eBay seller

Caller: Fedex

Today I recieve call form this number: (03) 7019 5541 and saying your package have problem , they dont know where its coming and saying their are from Fedex.

Recently I need to receive parcel from overseas and dont know how these people my tracking information saying that calling from FEDEX.

Caller: (03) 7019 5541

I recently placed an order with a company. Today, I received a suspicious call from this number, claiming they were from Fedex and wanted more personal information - which I did not provide. They had my phone number, address and the product I had recently ordered from a company. Very worrying!

Caller: (03) 7019 5541

I received a call from this number but i did not pick. i received a message asking me to provide the proforma commericla invoice on a package that i'm waiting. To be sure i went on the website and i cailed directly the service number, but they gave me the exact details the message is giving me. what shall i do now? it seems that the fedex customer service that u call 13 26 10 matches with the informatioh that i received with the message.

Caller: Supposedly Fedex, but not

Phone call happened at noon on Easter Friday EST Sydney. Seeing the previous comments on this site, it is even more clear that it is a scammer. I wavered momentarily but didn't fall into the trap.
The reason I wavered was because she had not only the tracking number of my eBay parcel -- coming from Japan to Australia -- but SHE KNEW THE CONTENTS!!!
So somehow they have hacked into the transaction details!! That's bit -- a LOT -- scary. It's not at all apparent whether they hacked into eBay itself, or at the seller's end or at my end, which makes it even scarier.

The day before I received an SMS message, which I ignored, with all the scam details, with an 'íf you need to discuss the issue ring '1800 111 112' So they also knew my phone number.