Comments on (03) 7019 5541

77.50%
Spam Score
8 complaints this year, 23 total complaints

8 complaints this year, 23 total complaints

Comments on (03) 7019 5541


Anonymous

Posted on September 12, 2023
Caller type: Company
Location: Australia
Caller: Fed-Ex

Ironically, despite all the above comments saying this is a scam, it isn't. I've recently imported a large volume of a production enzyme that required an entry permit from the BICON site from Dept of Agriculture, Forests and Fisheries. My product came from the US from a reputable supplier who shipped their products using Fed-Ex. I too received what I suspected was a scam text from Fed-Ex, however it included a tracking ID which when I looked up was my item from the US. Being skeptical I called the support number listed on the Fed-Ex page (not the dodgy looking text) and was able to clarify the text and the money that was owed. It was completely above board and the breakdown of fees amounted to a small service fee, import duties and GST.

The follow up text and call received today was asking for a manufacturers MSDS and statement of manufacturing.

Now not saying that some of the instances listed above weren't scams, but in my case was totally legit. Just do your sense checking - I was expecting this.
4 found this comment helpful
4

Anonymous

Posted on January 7, 2023
Caller type: Unknown
Location: Australia
Scam FedEx
Very determined to try and convince you
Connections with Symbio Networks
Maybe a Scammer works there.
Fedex do not ever solicit through text or weird looking emails ever!

Direct from FedEx website:
Customers need to be aware that this is a fraudulent request and that this e-mail attachment contains a virus. If you have received one of these fraudulent e-mails, do not open the attachment, but delete the email immediately.

FedEx does not request payment or personal information in return for goods in transit or in FedEx custody via unsolicited mail or e-mail.
3 found this comment helpful
3

John

Posted on February 6, 2023
Caller type: Scam call
Location: Australia
Caller: Fedex Scam

Tried very hard to scam me. Even more of a coincidence is I had a package from Fedex at the exact same time as the call. Very good effort though.
2 found this comment helpful
2

Anonymous

Posted on July 16, 2023
Caller type: Unknown
Location: Australia
I had 2 texts and then a call from this number claiming to be Fed-Ex asking me to pay $237 on a small item from japan on ebay. They have my tracking number, ebay seller name and my phone number but something still seemed off. Glad i checked this thread, definitely a scammer!
1 found this comment helpful
1

Anonymous

Posted on June 15, 2024
Caller type: Unknown
Location: Australia
Caller: ?? FedEX

Scam? Call regarding package that I know nothing about . Not sure why they rang my number. Said they would return it to sender .
0 found this comment helpful
0

AM

Posted on May 6, 2024
Caller type: Unknown
Location: Australia
Caller: Fedex

this is not a scam, this is Fedex calling
0 found this comment helpful
0

Matt

Posted on May 2, 2024
Caller type: Scam call
Location: Australia
Caller: Scanmer

Sorry but you got scammed. It is 100% a scam. I ignored all calls and texts, the same others received, and yet my package did arrive with no extra duties or taxes due.
0 found this comment helpful
0

Rhys E

Posted on April 29, 2024
Caller type: Other
Location: Australia
Caller: FEDEX

LEGIT CALL. FEDEX wanting to pay GST/DUTIES ON SHIPMENT
0 found this comment helpful
0

Anonymous

Posted on February 22, 2024
Caller type: Scam call
Location: Australia
Caller: FedEx scammer

This scammer must be inside FedEx or intercepting FedEx delivery details. I ordered a small, very low value ordinary item online which was then was dispatched via FedEx from Hong Kong. Coincidentally I then received a brief missed phonecall from this number (03) 7019 5541 from Melbourne (spoofed?). Plus I then got a Text Message from so-called "Fedex-Exp" starting with "GOOD DAY" in capital letters - looked fishy so deleted it from phone. The scammers are very clever to impersonate fedex, when they know a fedex delivery is on the way.
0 found this comment helpful
0

Alex

Posted on February 12, 2024
Caller type: Unknown
Location: Australia
You’re responsible for duties in Australia. If your item was above certain value, then FedEx Wi be doing Clarence including payment from you.
0 found this comment helpful
0

Anonymous

Posted on November 28, 2023
Caller type: Unknown
Location: Australia
Caller: SCAM FED EX

FED EX SCAM trying to get payment for customs!
0 found this comment helpful
0

Joshua

Posted on November 17, 2023
Caller type: Unknown
Location: Australia
I called fedex 13 26 10 and they gave me the 1800 111 112 number. It didn’t work, so I called fedex back and told them to get their customs dept to call me regarding this fee. My item cost $3.5k and I was aware I would have to pay aus GST coming into Australia. This number called me and when I asked sent me a breakdown of of the costs. It’s a very suspicious however I contacted fedex directly so I’m so confused.
0 found this comment helpful
0

Anonymous

Posted on September 27, 2023
Caller type: Call centre
Location: Denmark
Caller: (03) 7019 5541

It is a scam. These f*ckheads are VERY clever. If they can know when your item(s) are about due, it’s not a hard stretch for them to have the correct tracking number, is it? Sure, the stuff you’re bringing in may require some extra attention, but these guys are asking for money to “clear” my item. When I go to the official FEDEX site and enter my tracking number, it mentions NOTHING about any extra payments for “clearance”. I wish I was as clever as these bastards; they probably make a tidy living off scamming people EVERY DAY.
0 found this comment helpful
0

Anonymous

Posted on September 14, 2023
Caller type: Scam call
Location: Australia
Scam caller, they must have compromised fedex or something as the timing is ridiculous.
0 found this comment helpful
0

Anonymous

Posted on September 12, 2023
Caller type: Unknown
Location: Australia
Absolute scum...ordered a package from China called me just before the package was due to leave asking for me to send information - scam nearly fell for it until I looked again at email and it looks odd, contacted fedex to ask about the charges due they was not aware.. I also checked the charges on line for customs and these didnt match. When I replied to the email calling them scammers they said do you not want your package I said no send it back - vile humans stealing people of there own hard earned cash.
0 found this comment helpful
0

Anonymous

Posted on September 2, 2023
Caller type: Call centre
Location: Australia
Claiming to be FedEx. And wanting to check address on a parcel that wasn't ordered. Asked for wrong person.and gave wrong address. Scam
0 found this comment helpful
0

Lincoln

Posted on August 21, 2023
Caller type: Scam call
Location: Australia
Caller: FedEx impersonation scam

THIS IS A SCAM. Do not respond to the caller, do not engage.

Recently ordered a product from a known US/UK retailer mpb.com. They sent the package with tracking number and invoice. 2 days later, I receive text message from 'Fedex-Exp' with the following (non reply) message:
"Fedex Tracking# [correct tracking number] requires your ITEMIZED COMMERCIAL/SUPPLIER'S INVOICE for Customs Clearance.
Please email paperwork to 5545113 @ fedex.com and aucdndoc @ fedex.com with the tracking number as subject to avoid return or call us at 1800 111 112 opt2
Thank you."

This number does not match what is on FedEx's website support page, and the emails seemed too random to be official. Reverse search on the phone number showed 50/50 split on people calling it scam, so I didn't do anything. Notably the tracking number was the exact same which threw me off for a second, but the supplier's invoice is something you only complete if you are SENDING an item, not RECEIVING. The package being delayed for transfer and the matching tracking number almost got me to respond, but after waiting a day the package was moving again, and was going to Alaska, then China, then Singapore as of right now (2 days later).

What confirmed my suspicions was a follow up call from Melbourne (could be spoofed?) from this random number which said the same as the text message only including that my package was from mpb.com. Seems this is very common, but wasn't blocked by my messages as spam.

Do not engage with these scammers, it just marks your phone number, email as active for them. If you have any doubts over scam calls, go to the actual website and not the phone numbers or links provided in the suspect text messages. I would also be emailing the actual fedex support website to notify them that they have system leaks or exposure of customer data which allows these scammers to try and steal your parcels and money.
0 found this comment helpful
0

Anonymous

Posted on July 8, 2023
Caller type: Unknown
Location: Australia
They said they were FedEx and there was a custom charge of $260 on my order.
I had just ordered a package from a Chinese company, I have ordered from this particular company before and received my package no issues so I took it as a scam.
They also pronounced my state wrong so they talk just like their emails.
iMpoRtanT eM@il.
0 found this comment helpful
0

Anonymous

Posted on June 16, 2023
Caller type: Scam call
Location: Australia
Pretended to be FedEx and had details of a prior purchase I had made from a US company. Wanted payment for a new shipment i am expecting - payment for delivery that I have already made as part of the purchase! Scary!
0 found this comment helpful
0

Anonymous

Posted on June 6, 2023
Caller type: Scam call
Location: Australia
scam call
0 found this comment helpful
0

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