Posted on June 29, 2022 Caller type: Unknown Location: Australia
Caller: Email Email From 'Federal Express' from a <Tracey Dempsey @ i.p.179 (balance of reference details not shown. I don't know this person and while the 'Federal Express' I know, is a highly reputable Company (and widely known as FedEx), this email looks odd. Q. Any Comment/observations?
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Ccc
Posted on February 23, 2022 Caller type: Unknown Location: Australia
Caller: 0800111112 SCAM!!! FedEx don’t use this number!!
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Anonymous
Posted on January 6, 2022 Caller type: Unknown Location: Australia
Got a sms claiming it was FedEx and to make payment via bpoint for tax / duties on a package i ordered online, contacted FedEx and confirmed it is legitimate.
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Anonymous
Posted on December 27, 2021 Caller type: Unknown Location: Australia
Caller: Msn quoting 1800 111 112 I am so confused..scam or not?
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Anonymous
Posted on November 8, 2021 Caller type: Company Location: Australia
This is FedEx's customs department. It is genuine.
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Anonymous
Posted on October 7, 2021 Caller type: Scam call Location: Australia
SCAM. Beware. A person claiming to be from Fedex called my home 4 times. They didn't know my name. They didn't know what I had in postage. My friend who happened to recieve a legitimate Fedex package on the same day warned me that this person calling constantly was definitely a scammer.
I read the comments on the page and it seems the scammers have spammed it with fake messages to trick people like us into thinking it is legitimate. It isn't. Don't get sucked into this scam.
They don't even know my name but yet they have my phone number. Beware of this scam!!!
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Anonymous
Posted on August 27, 2021 Caller type: Unknown Location: Australia
Its a fed-ex scam as the customs and tax email and phone numbers on the australian website dont match the ones on the email and text they they sent.
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Anonymous
Posted on August 27, 2021 Caller type: Unknown Location: Australia
Caller: 1800 11 112 and email I have the same type of message as the previous comments. I just checked the Australia Fed-Ex website and saw this payment page - https://www.fedex.com/en-au/billing/offline-payment.html, The payment details and also the emails dont match the one on the scam email.
0 found this comment helpful
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glenn
Posted on July 10, 2021 Caller type: Unknown Location: Australia
Caller: FEDEX 12Mar21 Confirmed Legit call from FEDEX re an import I had on way to me. Duties to pay etc..
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Anonymous
Posted on May 13, 2021 Caller type: Unknown Location: Australia
definitely a scam its not the right bpay biller code and the tracking number is not legit
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Anonymous
Posted on March 6, 2021 Caller type: SMS Location: Australia
Caller: 1800 111 112 received msg from fedex-exp really dodgy text message with the payment site linked to hong kong with not enough reviews called fedex before knowing this is legit after paying the payment linked to sydney if that helps anyone
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Anonymous
Posted on December 24, 2020 Caller type: Silent call Location: Australia
Caller: FedEx Customs and Billing Department Ok, following up on my previous comment; I've ascertained 100% (to myself) that this number *is* legitimate. I called FedEx Customer Service (13 26 10) and was firstly told to expect an e-mail, that didn't eventuate so I rang back (it is Christmas eve in Australia, the 23rd in the US) and was told the Customs and Billing Department would return my call, they did, and after ascertaining that the GST charges and Electronic Import fee were correct and legitimate (the vendor had valued the book at $1500US, which is a separate issue) by having them e-mail an official invoice and doing the maths, I paid via credit card and received an official receipt. Both the invoice and the receipt came from legitimate addresses and have all the correct hallmarks and security protocols, the only odd aspect is the phone number, which was difficult, but not impossible to verify as coming from FedEx themselves. I imagine it's not easily available as it is an Expedited Service Number which is open to abuse vectors, not the least of which being folks skipping the queue on the Customer Service line by calling this one - they are able to transfer you between departments.
The operators had thick accents, but not all of the same origin, and *loads* of call centres are run from India, Phillipines, and other parts of Asia, so this isn't really a red flag anymore, tho I am not by any means suggesting the other activity on the matter shouldn't be investigated, this did appear suspicious, but the accents are the least of my concerns.
It's Duty, GST and an $88AU Import Fee in my case, and from what I can ascertain, is applicable to orders over $1000 (denomination unknown).
I find this highly offensive, but it's really an issue with Australian Customs, Border Force, Home Affairs Office and the Federal Government so if you ignore it, the package will simply be returned to the sender and the process repeated, assuming you want the package, address the issue, even if you take the thirteen hour route I did to ascertain it's veracity.
Dodgy practises either way, but in a hostage situation there are only two viable outcomes.
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Anonymous
Posted on December 23, 2020 Caller type: Silent call Location: Australia
They purport to be FedEx and the tracking number does appear to annotate my parcel's delivery schedule, however, I have already paid $417+ to FedEx and adding these charges puts the cost up to almost $1000AU for shipping.
Checking the tracking number (by physically copying it in) on FedEx's website confirms the package was held up for Clearance, but also states that no action be taken (it was also stopped due to no Commercial Invoice).
Could be that someone has the infornation and is extorting extra funds on packages that are still to arrive, could be it is actually FedEx. It was after 10pm here and very few FedEx centres are open, certainly not the pertinent one.
I will retrieve information from the sender, and call official numbers (best check those too) in the morning to ascertain whether we're going to court or not, regardless of the legitimacy of the message, $1000AU for shipping a book is criminal (check with ACCC & ASIC)
0 found this comment helpful
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Kaxara
Posted on December 21, 2020 Caller type: SMS Location: Australia
Caller: SMS SCAM Delete and block them
FedEx shipment AWB#848442884866 requires your payment of duty and taxes before delivery can be arranged. Please refer to use link to pay now: https://www.paydollar.com/b2c2/eng/payment/payForm.jsp?c=Kp1A%2BPX1RgSk%2Fyrh4glVNeKW8O9FL93rAWJJUaHqr6k%3D
Posted on December 10, 2020 Caller type: Company Location: Australia
Caller: FED EX It is legitimate. We ordered some goods and the supplier had them shipped from the UK. They wanted to collect the freight charges but we sent the email to the guys we bought from and they are fixing it up
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Michael
Posted on November 24, 2020 Caller type: SMS Location: Australia
Caller: Fedex Exp (text) I received the below text message while waiting on a package from the US. I also initially though it was a scam, but after spending 3 hours on the phone I discovered it's legitimate. The reason there's additional cost on top of the $150+ I'd already payed FedEx for shipping was that the parcel was valued at over $1000 AUD, so Australian Customs is putting their hand out too. The linked website (based in Hong Kong) looking very suspect didn't help either.
------------------------------------------------ FedEx shipment AWB#866368265830 requires your payment of duty and taxes before delivery can be arranged. Use link to PAY NOW or email below:
The number 1800 111 112 is in fact FedEx Australia even though it doesn't show up on the FedEx website.
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Anonymous
Posted on October 16, 2020 Caller type: Unknown Location: Australia
It's real number, Aus custom is a rip off
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Anon
Posted on September 28, 2020 Caller type: Unknown Location: Australia
Caller: Same boat mate This is exactly what happened to me aswell.
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Anon
Posted on September 28, 2020 Caller type: Unsolicited call Location: Australia
Caller: 1800 111 112 This IS a scam number ( 1800 111 112 ). DO NOT CALL BACK. DO NOT WASTE YOUR TIME.
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Anonymous
Posted on August 17, 2020 Caller type: Unknown Location: Australia
Caller: FEDEX Customs This is not a scam number I recieved a text message below regarding a delivery I could not find the number or email provided on any official fedex website so i called the 13 number from the fedex website they confirmed this was their customs number.
FedEx shipment#[] from Poland needs the [SPECIFIC GOODS DESCRIPTION] for Customs Clearance. Please email it to 3605578 @ fedex.com or call 1800 111 112. Thank you.
Comments on 1800 111 112
Glen W.
Posted on June 29, 2022Caller type: Unknown
Location: Australia
Email From 'Federal Express' from a <Tracey Dempsey @ i.p.179 (balance of reference details not shown. I don't know this person and while the 'Federal Express' I know, is a highly reputable Company (and widely known as FedEx), this email looks odd.
Q. Any Comment/observations?
Ccc
Posted on February 23, 2022Caller type: Unknown
Location: Australia
SCAM!!! FedEx don’t use this number!!
Anonymous
Posted on January 6, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on December 27, 2021Caller type: Unknown
Location: Australia
I am so confused..scam or not?
Anonymous
Posted on November 8, 2021Caller type: Company
Location: Australia
Anonymous
Posted on October 7, 2021Caller type: Scam call
Location: Australia
A person claiming to be from Fedex called my home 4 times. They didn't know my name. They didn't know what I had in postage. My friend who happened to recieve a legitimate Fedex package on the same day warned me that this person calling constantly was definitely a scammer.
I read the comments on the page and it seems the scammers have spammed it with fake messages to trick people like us into thinking it is legitimate. It isn't. Don't get sucked into this scam.
They don't even know my name but yet they have my phone number. Beware of this scam!!!
Anonymous
Posted on August 27, 2021Caller type: Unknown
Location: Australia
Anonymous
Posted on August 27, 2021Caller type: Unknown
Location: Australia
I have the same type of message as the previous comments. I just checked the Australia Fed-Ex website and saw this payment page - https://www.fedex.com/en-au/billing/offline-payment.html, The payment details and also the emails dont match the one on the scam email.
glenn
Posted on July 10, 2021Caller type: Unknown
Location: Australia
12Mar21
Confirmed Legit call from FEDEX re an import I had on way to me. Duties to pay etc..
Anonymous
Posted on May 13, 2021Caller type: Unknown
Location: Australia
its not the right bpay biller code
and the tracking number is not legit
Anonymous
Posted on March 6, 2021Caller type: SMS
Location: Australia
received msg from fedex-exp
really dodgy text message with the payment site linked to hong kong with not enough reviews called fedex before knowing this is legit
after paying the payment linked to sydney if that helps anyone
Anonymous
Posted on December 24, 2020Caller type: Silent call
Location: Australia
Ok, following up on my previous comment; I've ascertained 100% (to myself) that this number *is* legitimate.
I called FedEx Customer Service (13 26 10) and was firstly told to expect an e-mail, that didn't eventuate so I rang back (it is Christmas eve in Australia, the 23rd in the US) and was told the Customs and Billing Department would return my call, they did, and after ascertaining that the GST charges and Electronic Import fee were correct and legitimate (the vendor had valued the book at $1500US, which is a separate issue) by having them e-mail an official invoice and doing the maths, I paid via credit card and received an official receipt.
Both the invoice and the receipt came from legitimate addresses and have all the correct hallmarks and security protocols, the only odd aspect is the phone number, which was difficult, but not impossible to verify as coming from FedEx themselves.
I imagine it's not easily available as it is an Expedited Service Number which is open to abuse vectors, not the least of which being folks skipping the queue on the Customer Service line by calling this one - they are able to transfer you between departments.
The operators had thick accents, but not all of the same origin, and *loads* of call centres are run from India, Phillipines, and other parts of Asia, so this isn't really a red flag anymore, tho I am not by any means suggesting the other activity on the matter shouldn't be investigated, this did appear suspicious, but the accents are the least of my concerns.
It's Duty, GST and an $88AU Import Fee in my case, and from what I can ascertain, is applicable to orders over $1000 (denomination unknown).
I find this highly offensive, but it's really an issue with Australian Customs, Border Force, Home Affairs Office and the Federal Government so if you ignore it, the package will simply be returned to the sender and the process repeated, assuming you want the package, address the issue, even if you take the thirteen hour route I did to ascertain it's veracity.
Dodgy practises either way, but in a hostage situation there are only two viable outcomes.
Anonymous
Posted on December 23, 2020Caller type: Silent call
Location: Australia
Checking the tracking number (by physically copying it in) on FedEx's website confirms the package was held up for Clearance, but also states that no action be taken (it was also stopped due to no Commercial Invoice).
Could be that someone has the infornation and is extorting extra funds on packages that are still to arrive, could be it is actually FedEx.
It was after 10pm here and very few FedEx centres are open, certainly not the pertinent one.
I will retrieve information from the sender, and call official numbers (best check those too) in the morning to ascertain whether we're going to court or not, regardless of the legitimacy of the message, $1000AU for shipping a book is criminal (check with ACCC & ASIC)
Kaxara
Posted on December 21, 2020Caller type: SMS
Location: Australia
Delete and block them
FedEx shipment AWB#848442884866 requires your payment of duty and taxes before delivery can be arranged. Please refer to use link to pay now:
https://www.paydollar.com/b2c2/eng/payment/payForm.jsp?c=Kp1A%2BPX1RgSk%2Fyrh4glVNeKW8O9FL93rAWJJUaHqr6k%3D
Kind regards,
FedEx Australia
1800 111 112
sharon
Posted on December 10, 2020Caller type: Company
Location: Australia
It is legitimate. We ordered some goods and the supplier had them shipped from the UK. They wanted to collect the freight charges but we sent the email to the guys we bought from and they are fixing it up
Michael
Posted on November 24, 2020Caller type: SMS
Location: Australia
I received the below text message while waiting on a package from the US. I also initially though it was a scam, but after spending 3 hours on the phone I discovered it's legitimate. The reason there's additional cost on top of the $150+ I'd already payed FedEx for shipping was that the parcel was valued at over $1000 AUD, so Australian Customs is putting their hand out too.
The linked website (based in Hong Kong) looking very suspect didn't help either.
------------------------------------------------
FedEx shipment AWB#866368265830 requires your payment of duty and taxes before delivery can be arranged. Use link to PAY NOW or email below:
https://www.paydollar.com/b2c2/eng/payment/payForm.jsp?c=Kp2A%2BPxTGhGOsKXTBP%2BJ%2FFMU4mCTCzk%3D
Kind regards,
FedEx Express Australia (Payments Team)
1800 111 112/">1800 111 112
sydrod @ corp.ds.fedex.com
-------------------------------------------------------------
The number 1800 111 112 is in fact FedEx Australia even though it doesn't show up on the FedEx website.
Anonymous
Posted on October 16, 2020Caller type: Unknown
Location: Australia
Anon
Posted on September 28, 2020Caller type: Unknown
Location: Australia
This is exactly what happened to me aswell.
Anon
Posted on September 28, 2020Caller type: Unsolicited call
Location: Australia
This IS a scam number ( 1800 111 112 ). DO NOT CALL BACK. DO NOT WASTE YOUR TIME.
Anonymous
Posted on August 17, 2020Caller type: Unknown
Location: Australia
This is not a scam number I recieved a text message below regarding a delivery I could not find the number or email provided on any official fedex website so i called the 13 number from the fedex website they confirmed this was their customs number.
FedEx shipment#[] from Poland needs the [SPECIFIC GOODS DESCRIPTION] for Customs Clearance. Please email it to 3605578 @ fedex.com or call 1800 111 112. Thank you.
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