100% Scam

Caller: "Fedex-Exp"

Sophisticated scam. Bought online from Australian website, low value item, $70. Item dispatched via Fedex from Hong Kong. Next day all of a sudden started receiving missed phonecalls. Rung very briefly. Then text from "Fedex-Exp". Delivery fee/Importation fee scam.

This is a lie ... this is 100% a scam, google the fedex contact number online and you will see it not this number!! Very clever scam they do and so hard to tell the difference these days! Danm dogs!!

Caller: 1800 111 112

before you trying to say it's a scam just verify it on legit fedex au number which is 132610 option 1.
Just saying because i confirmed it in customer service it was legit.

If you paid, then your parcel arrived, was there paperwork for the extra you paid or did it arrive anyway (because it was always going to arrive) and that extra is now in a scammer's pocket?

Caller: 1800 111 112

For me it was legit.
It seemed like a scam. But it did have my tracking number correct. It asked me to email sydrod @ fedex.com. Instead I called Fedex direct ( not the number on sms) and Fedex confirmed I need to pay duties via Bpoint.

I can confirm fedex use this strange method to request payment of customs duties.

But do not trust me. Ring Fedex directly to confirm your own sms

Caller: fedex

In my experience this is NOT a scam.
I received the SMS:
Fedex express shipment requires payment and duties of $... payment by Bpoint tel 1800 111 112 or contact sydrod @ fedex.com

I thought it was a scam but I was expecting a package and the sms did have the correct tracking number. I was still unsure so waited until the next business day to contact Fedex directly. I did not call fedex from the number provided in SMS rather I looked up their website directly. They confirmed that the request was legit.
Don't take my word for it. Contact FedEx independently to confirm any request like this.

A very strange system to request payment. Very suspicious in this day and age, yet in my case it was legit.

Caller: FedEx

Ordered something worth over $1000 that was being shipped with FedEx, Received a sms from “FedEx-EXP” saying my item was held at AUS customs and needed to pay a fee. I confirmed txt was FedEx via email and phone call. Does look dodgey but turned out legit

Caller: FEDDEX

Its legitimate, to be safe please call the FEDEX Australian number and confirm over the phone the details etc.

Or send an email to sydrod @ fedex.com requesting an invoice for the duty/tax required for more clarification.

Everyone saying its a scam are trolling or just straight idiots, just use your brain.

If you're expecting anything over 1K and your supplier didnt specify DDP then pay it, if not then ignore the text or contact customer support through your own research.

If you're still sceptical just google FEDEX Australia phone number and call them, they will say the same.. Or just wait for your package to get sent back and cry about it

Caller: Fedex

Legitimate message from FedEx-Exp. Bought something from overseas where the vendor’s website made it clear import duties and GST would be payable to FedEx by the buyer, so was expecting some form of contact. Got the text message shortly after the tracking page registered the parcel arriving in Australia.

The SMS looks really scammy so I confirmed by calling the main Fedex number (132 610) who also emailed me a breakdown of the import taxes which matched the amount in the text, and confirmed they use BPOINT as their payment system.

I have no idea why they don’t have a less scammy-looking method of requesting legitimate fees. Do your own confirmation checks!

Caller: FedEx

This one is legitimately Fedex, sadly. When you import something to Australia over the value of $1000, you need to pay duty and GST and Fedex will collect it. Even the $93 processing fee was an Australia government charge.

To confirm, I
1. Rang the publicly available Fedex number.
2. Independently calculated the amount of Duty / GST due on my incoming goods.

Info on duty and GST for imports - https://www.abf.gov.au/importing-exporting-and-manufacturing/importing/cost-of-importing-goods/charges
Info on Fedex collecting Duty and GST - https://www.fedex.com/en-au/customer-support/faq/duties-taxes-imported-goods.html

Caller: 1800 111 112

Not Scam you can call them and then they will ask your tracking number and verify your shipment details.

Got an SMS that your FedEx shipment #(03) 4534 5345 requires urgent Duty and Taxes payment of $271.93 before delivery can be arranged. link to bpoint.com.au/pay blah blah blah or please contact 1800 111 112 option 1.

I also checked the mobile phone number the sms came from: 0419 318 126/">0419 318 126 aka 0419 318 126 and its ALSO listed as having multiple different scams.

PLEASE POST THE SENDING SMS NUMBER ALSO TO HELP EVERYONE KEEP TRACK OF THIS SCAM.

Caller: Fedex-Exp

I have had the SMS and the follow up call. Then I had a DM from my seller saying he had been contacted by them and was told I had refused to cooperate. All the while the tracker tells me my shipment continues on its way. I suspect it's a scam.

You got scammed.
Customs, GST and all of that are paid by the sender, not the receiver. Scammers regularly spoof phone numbers which redirect away from the official sources. Your package was arriving regardless if you paid or not.

Received a text asking for payment for a shipment from a supplier for my business - called FedEx direct using their 13 26 10 number and they've confirmed it's legit. Hope that helps!

Caller: Fedex-Exp

Redacted, your FedEx shipment Redacted requires urgent Duty and Taxes payment of 342.29 before delivery can be arranged. Please pay today with this link: Redacted.

If any query please contact 1800 111 112 option 1 or email : sydrod @ fedex.com Thank you.

Anyone saying this is legitimate has been scammed. This is not legitimate. I ignored the text message and my package cleared customs. Track your package with the link emailed to you by FedEx, your tracking link will tell you if there is any duty and GST outstanding that requires actioning.

Not a scam, it’s FedEx, you’re probably listed as a recipient for an overseas parcel and need to provide details for AU customs. Text looked a bit sus but was legit.

Caller: Fed Ex Customs

For me, this was a legit message & I received a call too. I rang FedEx to ensure it was correct, not this number, but the main one, being 132 610, to confirm.

I would recommend if you still get the message though, to call FedEx to confirm it isn’t a scam.

Caller: FedEX

In my experience it's not a scam. It's FedEx. My package just arrived after paying customs through them. I can see why it raises alarm bells, weird link destination, and why does FedEx have a seperate number that isn't referenced on their website?? It worried me. But on the message they left referenced that it was music instrument and the real tracking number, that would be a sophisticated scam, so I called FedEx's Australia number on their website (13 26 10) to confirm the number and the import tax amount and the payment method was legit.

But OBVIOUSLY don't just trust RANDOMS on the internet to tell whether something is legit. Do ya own due diligence and call FedEx on their other number directly to double check. Triple check!! Maybe ask if they have an alternative payment method. People should be able to pay through a method that gives them piece of mind.

And if anyone has actually been scammed with this number FedEx needs to take direct responsibility, cause they told me it was an offical number.