Comments on (02) 9459 8000

90.00%
Spam Score
15 complaints this year, 82 total complaints

15 complaints this year, 82 total complaints

Comments on (02) 9459 8000


Anonymous

Posted on September 28, 2022
Caller type: Unknown
Location: Australia
Caller: Said her name is Sandhya Telstra ID 730101.

She was ringing about a problem which I had logged last week. However quoted the wrong INC number & could barely speak English. She also failed to use the letter Telstra uses in front of the ID & when I questioned her she didn't know what I was talking about. She was unable to tell me what the problem was & how it was solved. I had a very specific issue. Asked me to hold but I hung up after a minute as the call was very suspicious.
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Anonymous

Posted on September 7, 2022
Caller type: Unknown
Location: Australia
Caller: Telstra

Scammer and followed up with an email. Do they get your mobile number and email address by hacking Telstra?
Note that Telstra endeavouring to increase "security"
0 found this comment helpful
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Anonymous

Posted on August 25, 2022
Caller type: Unknown
Location: Australia
Caller: Telstra

I was sure this was a scammer because the person sounded so dodgy and almost impossible to understand but later rang Telstra on the 1800 834 273 number and actually this was a genuine call. But not very professional to leave a message saying your case is 'fiction' and demanding you call back.
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Anonymous

Posted on August 25, 2022
Caller type: Unknown
Location: Australia
Person with a very heavy Indian accent claiming to be from Telstra, telling me my complaint was fictional, and demanding I phone 1800 834 273 which is apparently a fake Telstra scam operation although it is also given as a genuine Telstra number. Telstra is so disgraceful its hard to tell who's a criminal imposter and who's genuine, I'm just confused.
0 found this comment helpful
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Anonymous

Posted on August 24, 2022
Caller type: Unsolicited call
Location: Australia
I get calls from this number twice a day. I'm not a telstra customer so I believe it's likely a scammer.
0 found this comment helpful
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Anonymous

Posted on August 17, 2022
Caller type: Unknown
Location: Australia
Not Telstra!!! Scrap crap Scam!
0 found this comment helpful
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Gee Wizz

Posted on August 17, 2022
Caller type: Unknown
Location: Australia
Caller: A Scammer not Telstra

Doubt very much that it’s Telstra. Trying to text ‘Me’ about a fault?? I don’t have anything to do with them! They may have some jurisdiction over the NBN but your own co with sort your problems!
Nah!! It’s a Scam for sure!! In any event they would email not call and/or text!!!🙂
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Anonymous

Posted on August 3, 2022
Caller type: Company
Location: Australia
Caller: Telstra

This is Telstra NBN support
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Anonymous

Posted on July 21, 2022
Caller type: Unknown
Location: Australia
Didn't give her the chance to explain, thought 'scam' but if it was genuine, get an Ausie to call.
0 found this comment helpful
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Gazza

Posted on July 15, 2022
Caller type: Unknown
Location: Australia
Caller: Telstra

Genuine Telstra representative helping me with an NBN fault. She had one of the strongest accents I've ever encountered extending a 10 minute to 30 minutes due to my inability to interpret her instructions.
0 found this comment helpful
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Anonymous

Posted on July 4, 2022
Caller type: Company
Location: Australia
Caller: Telstra

This is a legitimate call, however it baffles me why it was neccessary. My whole dealings with them were via the chat function on the offical Telstra app. Then you geta call from a random number wanting permission to close the "ticket". Just message on the app!!!
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Anonymous

Posted on June 7, 2022
Caller type: Call centre
Location: Australia
Caller: Telstra

Called me at 9:17pm about my nbn issue, do they not keep business hours any more. Not impressed did not answer, businesses should not be calling at this time of night
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Anonymous

Posted on May 30, 2022
Caller type: Scam call
Location: Australia
He wanted me to mail him 5G phone. He pretended to be from Telstra. Scammer.
0 found this comment helpful
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Anonymous

Posted on May 19, 2022
Caller type: Unknown
Location: Australia
Caller: Telstra

Lodged a fault with my NBN and it’s a legit number Telstra were following up.
0 found this comment helpful
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Anonymous

Posted on May 17, 2022
Caller type: Unknown
Location: Australia
Accent is so bad I would not want to talk to such person - waste of everyone's time. Reported at spam. If from a Telstra fault call-centre then Telstra not getting their money's worth.
0 found this comment helpful
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Anonymous

Posted on May 4, 2022
Caller type: Unknown
Location: Australia
Caller: Not Telstra

I've been called by Telstra before and this is NOT the number they call from. I got 2 calls from this number today within 3 hours of each call. The caller leaves a voicemail and it's the same repeated line by line message that the person is reading from. There's nothing that indicates this is a Telstra call. Telstra don't call you - they text and email. My NBN issue was fixed weeks ago and with a follow up email and text.
0 found this comment helpful
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Anonymous

Posted on April 13, 2022
Caller type: Company
Location: Australia
Caller: Telstra

Legit telstra call centre, Have had calls from this number before. My phone flags it as spam though
0 found this comment helpful
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Steve

Posted on March 11, 2022
Caller type: Service
Location: Australia
Caller: Telstra

Had nbn/landline issues .. was follow up call checking if its ok or any other issues remaining
0 found this comment helpful
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Tox

Posted on March 10, 2022
Caller type: Service
Location: Australia
Caller: Telstra

Indian Based Tech Support for Telstra. Although she was hard to understand she was incredibly helpful and helped resolve my issues so I was very much appreciative of her for that
0 found this comment helpful
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T

Posted on March 8, 2022
Caller type: Company
Location: Australia
Caller: Telstra

They were calling to follow up with an internet issue.
0 found this comment helpful
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