Comments on (02) 9459 8000

90.00%
Spam Score
15 complaints this year, 82 total complaints

15 complaints this year, 82 total complaints

Comments on (02) 9459 8000


Laurie

Posted on October 10, 2021
Caller type: Unknown
Location: Australia
Caller: some camel jockey

Got a call from this number yesterday,Saturday afternoon,asked if I was home,I said no I am not,told me I have an internet problem,he asked when would I be home I replied 9am Monday,said he would call me then,cant wait to get his call,Telstra my arse.
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Anonymous

Posted on October 5, 2021
Caller type: Scam call
Location: Australia
Caller: someone from (02) 9459 8000

Someone called me and wanted to check if my fault was corrected. With a deep voice and Indian accent. He knew my name. I made no call to Telstra but got an email saying my services are working on 4G back up data? They said they would call back, which they did. But I did not give them a chance. Last time I had a Telstra problem, I rang Telstra numerous times and chatted in the chat box, and got no response. Why would I believe they are ringing me with a courtesy call to investigate something that I did not report.
The email says it was from enquiries @ support-team.telstra.com Genuine or not? I think not.
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Anonymous

Posted on September 25, 2021
Caller type: Unknown
Location: Australia
Telstra seeing if my issue had been resolved to my satisfaction. Had been fixed the day before after nearly 3 days....
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Anonymous

Posted on September 6, 2021
Caller type: Call centre
Location: Australia
Caller: Telstra

It is telstra, expected call about a fault. Confirmed on the app.

Not being rude, but very difficult to understand.
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Michelle

Posted on August 31, 2021
Caller type: Unknown
Location: Australia
Called at 5.09 am and again 5.45. Not impressed.
0 found this comment helpful
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Anonymous

Posted on August 23, 2021
Caller type: Service
Location: Australia
Caller: Telstra

Telstra called regarding a faulty I lodged two days ago. She had my reference number and after she said the case closed. I see the message from my Telstra app said case closed.
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Anonymous

Posted on August 6, 2021
Caller type: Unknown
Location: Australia
Caller: Says from Telstra

The caller had some knowledge of my account info but didn't know the fault numbers i had registered with Telstra. They asked if issues were fixed and said would get back to me with update. They didn't ask for restricted info but seemed suspicious. I contacted Telstra via message in Telstra app, they looked into it and decided that it was a Telstra person even though the call wasn't recorded in log on my account
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Anonymous

Posted on July 29, 2021
Caller type: Unknown
Location: Australia
If telstra reads this, can they stop using indian people to talk to australians. I have nothing against indian people at all, but it takes so long to complete a transaction with them due to accent, and dissimilar thinking patterns. Telstra should not inflict this torture on their Australian customers. When you get to speak to an Australian (rare, I know) it is bliss. Straight to the point, job done. Much higher productivity. Perhaps we could have a march in the cbd's of all states to protest this abuse.
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Anonymous

Posted on July 12, 2021
Caller type: Unknown
Location: Australia
Loud caller saying they are from Telstra regarding a fault (but I didn't report one!) but from their first breath started asking for my personal details and would not give me any details of why they were calling until i gave out my details so after then wouldn't stop reading from their call sheet so I hung up.
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Chooky

Posted on July 8, 2021
Caller type: Unknown
Location: Australia
Caller: i didn't answer as suppose to be blocked

I actually blocked this number and now when they ringt it goes to my voicemail and they now leave a message WTF cant even block these scum of the earth now
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ted

Posted on June 24, 2021
Caller type: Unknown
Location: Australia
Caller: zac from telstra

I think it's a scam.
0 found this comment helpful
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Anonymous

Posted on June 22, 2021
Caller type: Unknown
Location: Australia
This is a genuine Telstra number that appears on your phone, but it is not Telstra and is a scam. Tried to ask me about an email account with service issues that I had reported, but I don’t have that account and never reported any issues.
0 found this comment helpful
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Anonymous

Posted on May 18, 2021
Caller type: Unknown
Location: Australia
Caller: Telstra - Help desk in INDIA - GOD HELP US!!!!!!!!

Help desk in INDIA - GOD HELP US!!!!!!!!
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Anonymous

Posted on May 18, 2021
Caller type: Company
Location: Australia
Caller: Testra

It is Telstra confirming that I had cancelled a call out.
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Anonymous

Posted on May 14, 2021
Caller type: Unknown
Location: Australia
currently on the phone with Telstra and recieved 2 of these missed calls. The rep does not believe it is a genuine number belonging to Telstra
0 found this comment helpful
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Anonymous

Posted on May 7, 2021
Caller type: Unknown
Location: Australia
Allegedly someone from Telstra. I couldn’t understand the caller due to the very heavy accent.
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Adam

Posted on April 23, 2021
Caller type: Unknown
Location: Australia
Caller: Telstra

The number is fine, It is just Telstra. I was talking to them online through support service and they called me about 30 minutes later to confirm a technician was booked and coming.
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James

Posted on April 12, 2021
Caller type: Scam call
Location: Australia
Caller: No name left

This number left a written message stating a voicemail would also be left. It wasn’t. Doesn’t appear legit.
0 found this comment helpful
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Paul

Posted on April 2, 2021
Caller type: Unknown
Location: Australia
Caller: Unknown

Unable to understand caller, very strong accent, speaking at 100miles an hour.
Female voice Indian? Maybe something about a phone call and that’s all I could understand.
0 found this comment helpful
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Anonymous

Posted on January 24, 2021
Caller type: Unknown
Location: Australia
Caller: Said they were Telstra

Told me They were ringing about my telephone fault but didn't know that my internet had also went out so was very careful, wanted me to do checks on my line and I ask who they were and was told Telstra. I ask for a conformation that they who they said they were and they couldn't so I hang up. Didn't here from them again.
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