Comments on (02) 9459 8000

90.00%
Spam Score
15 complaints this year, 82 total complaints

15 complaints this year, 82 total complaints

Comments on (02) 9459 8000


Don Sinclair

Posted on October 31, 2023
Caller type: Unsolicited call
Location: Australia
Caller: Fake Telstra representitive

Over Assertive Telstra male asking me to confirm personal details. I hung up.
0 found this comment helpful
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Bruce Porter

Posted on October 30, 2023
Caller type: Scam call
Location: Australia
Caller: Foreigner

Internet scam. Hang up straight away.
0 found this comment helpful
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Don Moors

Posted on October 30, 2023
Caller type: Unsolicited call
Location: Australia
Caller: Fake nbn Indian agent

Indian male caller knew my name and address and said my internet (nbn) connection was registering as faulty. I have become very suspicious of cold callers and asked this guy many questions. After stating that my nbn is working fine, he said he knows otherwise and that I know nothing about technology. He tried to overpower me so I hung up on him.
0 found this comment helpful
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Anonymous

Posted on October 12, 2023
Caller type: Unknown
Location: Australia
Caller: (02) 9459 8000

Message left saying they were from Telstra and to phone them back on a 1800 number to discuss a reported fault. We haven’t reported a fault and don’t have a fault. Spoke to Telstra who confirmed phone number was not Telstra and they will never call customers to fix a fault, they always just update the fault via SMS. So number is a SCAM
0 found this comment helpful
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Anonymous

Posted on August 25, 2023
Caller type: Nuisance call
Location: Australia
Caller: ? From Telstra

Received a phone call from a young lady with a thick indian accent claiming from Telstra that knew my name & also knew I had email issues .... I've just hung up as I felt it was very dodgy & had a bad gut feeling, nearly all Indians that call me are just trying to scam you & I feel this case is no different .
0 found this comment helpful
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Anonymous

Posted on August 11, 2023
Caller type: Unknown
Location: Australia
Caller: Supposedly Telstra

Relating to Email issue since 29th June. Ten calls over this period. I cannot understand the indian callers. Asked today if they're calling from India, answer YES. Today told me there would be a charge for what he was offering. I gave him the short shift.
Very confusing ?????? Scsm
0 found this comment helpful
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Anonymous

Posted on July 27, 2023
Caller type: Scam call
Location: Australia
Unknown missed call, I am expecting a Telstra callback however, but not at this timing, as other have said, a leak within Telstra or more likely their software/systems. They called at the same time as I recieved a text from a real Tesltra number!
0 found this comment helpful
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Anonymous

Posted on June 20, 2023
Caller type: Scam call
Location: Australia
Caller: Indian woman

Woman claimed to be checking a connectivity issue.... I have no issues. She claimed to have spoken to my mum also,....who has no computers /internet devices in her house. She knew my name... I have a silent number, plus I'm not on the electoral roll. I had a go at her ,then hung up. Wish these low life scammers would seriously f*ck off!!!!
0 found this comment helpful
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Anonymous

Posted on May 29, 2023
Caller type: Unknown
Location: Australia
Two missed calls, voice mail (I could barely understand) & text saying follow up to fault lodged. No fault has been lodged. Another text 3 hours later to say they’d call in 5 minutes to follow up fault lodged (looks to be from legit Telstra text number that has been used before) & call followed. Total scam, we have not lodged anything. I have blocked the number.
0 found this comment helpful
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Anonymous

Posted on May 15, 2023
Caller type: Unknown
Location: Australia
Caller: Telstra

It's Telstra in relation to NBN issues. I have a current NBN breakdown. They tried to call and then I messaged back in the app. They needed more info/booking in repair dates.
0 found this comment helpful
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Anonymous

Posted on March 20, 2023
Caller type: Scam call
Location: Australia
Caller: Indian lady scammer

As per above. They stuffed up mentioning my father who has been dead for years. Pity that because of these Indian scammers, us Indians living overseas are look down on.
0 found this comment helpful
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Anonymous

Posted on February 28, 2023
Caller type: Company
Location: Australia
Caller: TELSTRA

Was Telstra checking to see if Internet fault fixed. Didn't ask for any personal details. I had logged a fault complaint. Is Legitimate
0 found this comment helpful
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Anonymous

Posted on February 13, 2023
Caller type: Unknown
Location: Australia
Caller: Telstra

Genuine call from Telstra verified via " Help" on telstra app
0 found this comment helpful
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Anonymous

Posted on January 31, 2023
Caller type: Unknown
Location: Australia
Legit callback on Telstra/NBN internet fault.
0 found this comment helpful
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Colby

Posted on January 19, 2023
Caller type: Company
Location: Australia
Caller: NBN

Seems legit nbn call as I received a notification on the Telstra app straight after saying they’re wanting to check if a fault is fixed. It’s not, but I can’t understand much of what the guy in voicemails is saying so I’d rather not deal.
0 found this comment helpful
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Anonymous

Posted on November 30, 2022
Caller type: Unknown
Location: Australia
I reported an internet fault to Telstra, I was put through to a woman from the Phillipines, she said someone would call me. The next day I got a call from another woman from the phillipines and the first thing she asked was that I plug the modem cord into my laptop, I found this very suspicious as I have had a couple of previous issues and no one has asked me to do this. I said ring me back later. I rang Telstra and they said it was a scam. I’m sure many people would definitely fall for this especially if you do have a fault. When I rang Telstra I said I will not speak with anyone from overseas. Spoke to an Aussie in Sydney who sorted it all out.
0 found this comment helpful
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Anonymous

Posted on November 28, 2022
Caller type: Unknown
Location: Australia
This number called me at 6 in the morning. Any business that thinks I'm going to answer a call this early is nuts. Like many of these comments, I think this is a very poor business decision if indeed this is genuine.
0 found this comment helpful
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Anonymous

Posted on November 20, 2022
Caller type: Call centre
Location: Australia
Pretened to be from 'Telstra internet services' to talk about my 5G service. I don't have an account with Telstra. It's a total scam. Sounded like an Indian call centre.
0 found this comment helpful
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Anonymous

Posted on November 7, 2022
Caller type: Company
Location: Australia
Caller: Telstra

This seems legit, I just ordered a 5G modem for my new place and had not installed it yet, presume this is a follow up courtesy call.
0 found this comment helpful
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Brendan

Posted on October 20, 2022
Caller type: Company
Location: Australia
Caller: Telstra

Received a call from this number while talking to Telstra online. Online chat didn’t recognise the number but they are dumb. Emailed cyber security from Telstra they confirmed the number was legitimate. The number also arranged for nbn to come out and fix my internet, Which nbn did. Never did they ask me to confirm my identity but definitely had access to my internet and could see what was going on.
0 found this comment helpful
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