Comments on (02) 9174 3000

100.00%
Spam Score
30 complaints this year, 211 total complaints

30 complaints this year, 211 total complaints

Comments on (02) 9174 3000


Paul

Posted on January 24, 2023
Caller type: Unknown
Location: Australia
I had missed numerous calls from this number on a daily basis for weeks. I have just answered the call for them to hang up straight away. Scammers for sure.
2 found this comment helpful
2

Anonymous

Posted on March 7, 2024
Caller type: Unknown
Location: Australia
Phone rang and I it stopped before I could pick up the phone . Assumed it was a scam. I have been in rouch with Optus this week so presumably it was their contractor as per other posts. Not going to ring them back.
1 found this comment helpful
1

Anonymous

Posted on December 21, 2023
Caller type: Unknown
Location: United States
Caller: Optus may be

If this is a scam call. They have too much recent information to my actions on the Optus account.
The only explanation is they have access to Optus system in realtime.
They try to convince me to give them information to transfer phone number to my name. I suspect they will use it against sterling my phone number.
1 found this comment helpful
1

Debs

Posted on December 5, 2023
Caller type: Company
Location: Australia
Caller: 24/7 on behalf of Optus.

Subcontractor of Optus who persist in calling and not leaving voicemail. When I initially contacted Optus, I specifically asked not to be phoned and to be contacted via email. They never take any notice. I don't answer unknown numbers, as I'm sick and t owed of fending of scam calls since being caught up in the Optus data breach.
1 found this comment helpful
1

Anonymous

Posted on July 4, 2023
Caller type: Unknown
Location: Australia
Caller: Said they were Optus

Checked with Optus and (07) 9174 3000 was not one of there numbers and said to disregard the number
1 found this comment helpful
1

Anonymous

Posted on October 11, 2022
Caller type: Unknown
Location: Australia
Caller: Optus

This is legit related to my complaint regarding their data breach
1 found this comment helpful
1

Anonymous

Posted on October 10, 2022
Caller type: Unknown
Location: Australia
Caller: Optus

Number is genuine form Optus Call Centre. Responding to an online query I had made.
1 found this comment helpful
1

Anonymous

Posted on October 7, 2022
Caller type: Unknown
Location: Australia
Caller: Optus technical

Optus returning call re technical issue.
Legit number
1 found this comment helpful
1

Anonymous

Posted on October 5, 2022
Caller type: Unknown
Location: Australia
Caller: Optus

This is a legit Optus number. I have been having issues with my NBN (pre-cyber attack) and Optus case management just phoned to let me know there is an outage with NBN affecting 36 customers and they will be monitoring my services. I have also just received an SMS to say the above.
1 found this comment helpful
1

Anonymous

Posted on September 12, 2022
Caller type: Unknown
Location: Australia
Did not leave a message.
Possible scam.
1 found this comment helpful
1

Anonymous

Posted on June 7, 2025
Caller type: Service
Location: Australia
Caller: possibly optis

The person on the call enquired if l was happy with result of the technician call out and speed of service and if it was resolved within 24hrs, no requirement to surrender full name or account details, they knew my Christian name and obviously the number they rang.
This was done day after my NBN issue was solved.
0 found this comment helpful
0

Anonymous

Posted on May 29, 2025
Caller type: Scam call
Location: Australia
Caller: Recording saying welcome to optus

I rang Optus on their 133 number. They had no record of ringing me. This is a scam call
0 found this comment helpful
0

Snowy

Posted on May 27, 2025
Caller type: Scam call
Location: Australia
Caller: I don’t know

I received a call from this number a few time each time they left a voice message they said different things. One left a voice message saying they were from central drug or assistance I don’t even know them or how they got my details,. The other message was someone trying to sell me insurance.
0 found this comment helpful
0

Optus is

Posted on May 20, 2025
Caller type: Unknown
Location: Australia
Optus is the worst communication company in Australia and I can't wait till I get rid of them
0 found this comment helpful
0

Anonymous

Posted on May 20, 2025
Caller type: Other
Location: Australia
Caller: 91743000

It's definitely Optus with no name but my phone is stopping it because it's coming up as scam or spam.
0 found this comment helpful
0

Anonymous

Posted on May 11, 2025
Caller type: Unknown
Location: Australia
Caller: "Optus Case Management Team"

Scam!! Left a voicemail, asking me to call them baxk
0 found this comment helpful
0

Denis

Posted on May 9, 2025
Caller type: Unknown
Location: Australia
Caller: (02) 9174 3000

They have been calling me odd hrs not knowing where they got my number,they say the want to connect me with wifi, I was innocent, have checked their numbers here and see you talk about, too bad
0 found this comment helpful
0

Anonymous

Posted on May 9, 2025
Caller type: Company
Location: Australia
Caller: Optus

This number is legitimately Optus. My husband called them and they called back using this number
0 found this comment helpful
0

Optus NBN customer

Posted on May 3, 2025
Caller type: Call centre
Location: Australia
Caller: (02) 9174 3000

Optus called me back on this number relating to a Case number I had with them. To confirm they typed in the case chat window. UNless they have access to the My Optus chat network somehow and my case number then it's legit.
0 found this comment helpful
0

Anonymous

Posted on April 23, 2025
Caller type: Unknown
Location: Australia
Was Optus calling, confirmed via my optus AP aswell.
0 found this comment helpful
0

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