Comments on (02) 8291 1000

50.00%
Spam Score
0 complaints this year, 127 total complaints

0 complaints this year, 127 total complaints

Comments on (02) 8291 1000


Anonymous

Posted on February 12, 2019
Caller type: Unknown
Location: Australia
cold caller
0 found this comment helpful
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Anonymous

Posted on February 8, 2019
Caller type: Unknown
Location: Australia
Genuine Telstra number / employee, just doing his/her job..
0 found this comment helpful
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Anonymous

Posted on January 22, 2019
Caller type: Unknown
Location: Australia
This number phoned three times in quick succession and hung up each time I answered.
0 found this comment helpful
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Anonymous

Posted on December 27, 2018
Caller type: Unknown
Location: Australia
Constant calls with no message left.
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Anonymous

Posted on December 12, 2018
Caller type: Unknown
Location: Australia
this is telstra complaints department checking to see if a recent problem was resolved
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Anonymous

Posted on December 12, 2018
Caller type: Unknown
Location: Australia
keeps ringing
0 found this comment helpful
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Anonymous

Posted on November 18, 2018
Caller type: Unknown
Location: Australia
Strange I was making an inquiry on my Telstra Bill. Once the call had ended up i.e. they would not change the overcharge. I said I would gladly complete the survey at the end of call. They then did not transfer to the survey, rather they put me on hold for a few minutes and then transferred me to the survey. While the survey was being actioned Telstra called me from the above number, no message left. Poor service again.
0 found this comment helpful
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Anonymous

Posted on November 16, 2018
Caller type: Service
Location: Australia
Caller: Telstra support

The call was a follow up from Telstra support to see whether an NBN problem had been resolved - essentially checking to see whether they could close the cas.
0 found this comment helpful
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sido

Posted on November 15, 2018
Caller type: Unknown
Location: Australia
Caller: VIOP // THEN TELSTRA conduit

.,., tie up resources by loading up any telephone line. Ah.,., the modern world .
0 found this comment helpful
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Anonymous

Posted on November 15, 2018
Caller type: Unknown
Location: Australia
Caller: Telstra

As usual got a call which I missed tried to ring back but only got a message that they would try again Why don't people leave a return number that calls them back any more it is so annoying to keep getting these calls just leave you name and calling number as I asked and I will call you back!
0 found this comment helpful
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Anonymous

Posted on November 7, 2018
Caller type: Unknown
Location: Australia
Its not incompetence, they actually train this apparent incompetence into their call centre operators. Its deliberate misinformation, misdirection and pretending to loose background on issues so they dont have to resolve them. This applies to any issues where they owe you money. It is fraud in my opinion. You can resolve it by continually asking to speak to their manager, then they do something constructive.
0 found this comment helpful
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Jane

Posted on October 19, 2018
Caller type: Unknown
Location: Australia
Yes it was from Telstra, we are trying to sort out problems, NBN land line - phone dropping out. - with my Dad's phone - he's 86 and couldn't understand the first women caller, this was a man and he then Dad, problem wasn't fixed but he has another number to ring and a reference code to quote
0 found this comment helpful
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Kim

Posted on October 12, 2018
Caller type: Company
Location: Australia
Caller: Telstra

Called in relation to my submission of name change request. It was a Philippines call centre though, but a legitimate call.
0 found this comment helpful
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Anonymous

Posted on October 7, 2018
Caller type: Unsolicited call
Location: Australia
called me on landline and mobile ;left a message on landline saying telstra and you are having problems with landline, mmm no you rang on it . left a number to call back 1800 834 273
0 found this comment helpful
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Sandie

Posted on October 5, 2018
Caller type: Call centre
Location: Australia
Caller: Maybe Telstra or NBNCo?

Female operator rang twice, wouldn't leave a message, just kept on saying "hello?". Accent from overseas. Reading the other entries makes me think it was either Telstra or NBNCo as I contacted them last week when my net dropped out. However usually Telstra and NBNCo send texts and emails, so I dunno.

If she left a message that would've helped.
0 found this comment helpful
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Anonymous

Posted on September 19, 2018
Caller type: Unknown
Location: Australia
Caller: claimed they were telstratelstra

Was repeatedly called after I made a complaint about customer service ..I was told I would be wise to drop my complaint as it could affect my connection if I didn't ..It was a different person each time and each time I requested a call back from an Australian which resulted in them hanging up ..Just after that I was plagued with calls from cold call centres trying to sell me everything from solar panels to Bitcoin trading apps..Testes has a huge issue with privacy leaks.
0 found this comment helpful
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Anonymous

Posted on September 17, 2018
Caller type: Unknown
Location: Australia
telstra
0 found this comment helpful
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Anonymous

Posted on September 9, 2018
Caller type: Unknown
Location: Australia
Caller: 'Jay'

Scammers!
Sept 2018 .. Call from the Philippines. I had a similar call from a different number about six weeks ago too. They kept calling and calling. Both times have happened after problems with the NBN!!
The calls stopped abruptly when I told them I was contacting Telstra etc about them
0 found this comment helpful
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Anonymous

Posted on September 3, 2018
Caller type: Unknown
Location: Australia
Got a call from this number at 6am today. why would Telstra call at 6 am?
0 found this comment helpful
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Anonymous

Posted on August 21, 2018
Caller type: Unknown
Location: Australia
Caller: Spoke to Telstra and it is not a telstra number

Spoke to Telstra, they said it was too long a number to be Telstra. Within days of speaking to the real Telstra this number have called my home and mobile constantly. I respectfully decline to speak to these fools. Official complaint to genuine Telstra to cover all bets. Blocking this number on phone does nothing???
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