• Marc
    April 22, 2019
    Company
    Australia
    Caller: Telstra

    Telstra calling in relation to my fault.
  • Anonymous
    March 22, 2019
    Unknown
    Australia
    I was on the phone to Telstra - had received an sms from them earlier and this number kept calling while I was on the phone. I kept sending it to voicemail but they called again and again. Five times in total.
  • Anonymous
    March 19, 2019
    Unknown
    Australia
    Caller: Telstra Lvl 2 Technical Support

    Lvl 2 Tech support for Telstra - not scam caller
  • Anonymous
    March 12, 2019
    Call centre
    Australia
    A Message was left on answering machine stating that they were Telstra re the NBN. We have had troubles with the NBN and contacted Telstra a few days ago.
  • Engineer
    February 19, 2019
    Unsolicited call
    Australia
    Caller: 02 8291 000

    Too gutless to leave a message on my voice mail, typical of either telemarketer or scammer.
  • Anonymous
    February 13, 2019
    Unknown
    Australia
    genuine
  • Anonymous
    February 12, 2019
    Unknown
    Australia
    cold caller
  • Anonymous
    February 8, 2019
    Unknown
    Australia
    Genuine Telstra number / employee, just doing his/her job..
  • Anonymous
    January 22, 2019
    Unknown
    Australia
    This number phoned three times in quick succession and hung up each time I answered.
  • Anonymous
    December 27, 2018
    Unknown
    Australia
    Constant calls with no message left.
  • Anonymous
    December 24, 2018
    Unknown
    Australia
    Caller: Telstra Tech or someone supposedly tech oriented

    WHAT IS WRONG WITH ACTUALLY LEAVING A MESSAGE? SOMETHING LIKE... THE PHONE RINGS.... NO ONE ANSWERS... THE LITTLE RECORDER POPS ON.... INSTEAD OF HANGING UP, SAY "HI... THIS IS (PLACE DECYPHERABLE NAME HERE) FROM TELSTRA. I'M SORRY WE MISSED YOU. WE ARE RETURNING YOUR CALL AND WILL TRY BACK AT (PLACE RESONABLE CALL BACK TIME HERE) AND WILL CONTINUE TO TRY UNTIL 6PM THIS EVENING. IF THIS IS NOT CONVENIENT, PLEASE TEXT OR CALL AND LEAVE A MESSAGE AT (PLACE REAL LIVE PHONE NUMBER HERE) AND TELL US WHEN WOULD BE MOST CONVENIENT FOR YOU. THANK YOU FOR CHOOSING TELSTRA. WE APPRECIATE YOUR PATIENCE."
  • Anonymous
    December 12, 2018
    Unknown
    Australia
    this is telstra complaints department checking to see if a recent problem was resolved
  • Anonymous
    December 12, 2018
    Unknown
    Australia
    keeps ringing
  • Anonymous
    November 18, 2018
    Unknown
    Australia
    Strange I was making an inquiry on my Telstra Bill. Once the call had ended up i.e. they would not change the overcharge. I said I would gladly complete the survey at the end of call. They then did not transfer to the survey, rather they put me on hold for a few minutes and then transferred me to the survey. While the survey was being actioned Telstra called me from the above number, no message left. Poor service again.
  • Anonymous
    November 16, 2018
    Service
    Australia
    Caller: Telstra support

    The call was a follow up from Telstra support to see whether an NBN problem had been resolved - essentially checking to see whether they could close the cas.
  • sido
    November 15, 2018
    Unknown
    Australia
    Caller: VIOP // THEN TELSTRA conduit

    .,., tie up resources by loading up any telephone line. Ah.,., the modern world .
  • Anonymous
    November 15, 2018
    Unknown
    Australia
    Caller: Telstra

    As usual got a call which I missed tried to ring back but only got a message that they would try again Why don't people leave a return number that calls them back any more it is so annoying to keep getting these calls just leave you name and calling number as I asked and I will call you back!
  • Anonymous
    November 7, 2018
    Unknown
    Australia
    Its not incompetence, they actually train this apparent incompetence into their call centre operators. Its deliberate misinformation, misdirection and pretending to loose background on issues so they dont have to resolve them. This applies to any issues where they owe you money. It is fraud in my opinion. You can resolve it by continually asking to speak to their manager, then they do something constructive.
  • Jane
    October 19, 2018
    Unknown
    Australia
    Yes it was from Telstra, we are trying to sort out problems, NBN land line - phone dropping out. - with my Dad's phone - he's 86 and couldn't understand the first women caller, this was a man and he then Dad, problem wasn't fixed but he has another number to ring and a reference code to quote
  • Kim
    October 12, 2018
    Company
    Australia
    Caller: Telstra

    Called in relation to my submission of name change request. It was a Philippines call centre though, but a legitimate call.

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Spam Report Card
Spam Score
95.00%

30 complaints this year

106 total complaints

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