Comments on (02) 8291 1000

50.00%
Spam Score
0 complaints this year, 127 total complaints

0 complaints this year, 127 total complaints

Comments on (02) 8291 1000


anon

Posted on December 10, 2016
Caller type: Unknown
Location: Australia
same as above. Called me at 12.30am. Nobody on other end. Hopeless Telstra! Convinced their ineffective complaints, queries help lines, call centres, confusing and complicated info web sites are all deliberate screens to wear down customers so we give up and submit to their BS and inadequacies and poor management. Oh for the old PMG (Post Master General).
With internet down and poor mobile reception reported, I just love the recorded message referring me to their web site for troubleshooting.
0 found this comment helpful
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Gavin

Posted on December 8, 2016
Caller type: Unknown
Location: Australia
clicked on a sms link to get nbn telstra to call back and my mobile rang once then stopped, so i called the number (02) 8291 1000 back to listen to a pre recorded voice say "we recently tried to call you regarding your account or service ....." .. seriously Telstra 1 ring .. hope you do call back again in the 45 min or ill start doing up an email go be sent off to the ombudsmen
0 found this comment helpful
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Anonymous

Posted on December 8, 2016
Caller type: Unknown
Location: Australia
this is not a dodgy number. it is the number Telstra use to call you back. if you don't want them to call you, don't call them first
0 found this comment helpful
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dan

Posted on December 1, 2016
Caller type: Unknown
Location: Australia
dealing with this number (phillipines) for my upcoming NBN install..

Wonderful almost english/australian names of callers such as
Neo (from the matrix?) & France.. LOL
0 found this comment helpful
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Al

Posted on November 21, 2016
Caller type: Unknown
Location: Australia
Used Telstra's 24/7 online chat service but they were useless as tits on a bull so i just closed the window. Within a minute my mobile was ringing with this number ID. When i answer is just silence so i hung up, rinse and repeat x3 until i googled the number and found this page.

Is not a scam just sh*t service from multi billion $ profit company.
0 found this comment helpful
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Wayne

Posted on September 7, 2016
Caller type: Unknown
Location: Australia
Checked the number on this page. If it's a complaints number, why are they calling me? I haven't lodged any complaints. Probably trying to scam me for more money.
0 found this comment helpful
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Anonymous

Posted on September 6, 2016
Caller type: Unknown
Location: Australia
Telstra call back service.
0 found this comment helpful
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jimbo

Posted on August 25, 2016
Caller type: Survey
Location: Australia
caller rang, instantly assured me he was not selling anything, wanted a 10 minute survey. told him I dont do phone surveys with strangers, gave an exasperated cry and hung up. I think he was having a bad hair day... ( Asian/Phillipine accent)
Straight away , I knew it was a boiler room/call centre but I'm not going to put how I knew on here, in case they read my comment, then they'll try to work out how to disguise ....
0 found this comment helpful
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NoName

Posted on August 17, 2016
Caller type: Scam
Location: Australia
Yes it is a scam what ever you tell them DO NOT give them your bank details How come Telstra doesn't track this down and stop it they also use different phone numbers
0 found this comment helpful
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Anonymous

Posted on July 29, 2016
Caller type: Unknown
Location: Australia
This is not a scam. it's a follow
up call from the Telstra Philippines call centre.
0 found this comment helpful
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Anonymous

Posted on July 29, 2016
Caller type: Unknown
Location: Australia
no comment
0 found this comment helpful
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jenny

Posted on July 26, 2016
Caller type: Unknown
Location: Australia
definitely telstra ...i was on to live chat for over an hour and then she called me from this number to test the line
0 found this comment helpful
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Alix

Posted on July 19, 2016
Caller type: Unknown
Location: Australia
It's Telstra complaints, but still from Philippines and not great service. What happened to the days when you complained and you got a case manager with outstanding service who was actually committed to solving your problem??
0 found this comment helpful
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James

Posted on July 12, 2016
Caller type: Scam
Location: Australia
Scam Alert! not legit!
0 found this comment helpful
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Sal

Posted on July 6, 2016
Caller type: Unknown
Location: Australia
Telstra wasting more of MY time with their totally dysfunctional organisation. Its probably a follow up call due to faults I've been reporting for 6months. No messages left each call.
0 found this comment helpful
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Marian

Posted on June 9, 2016
Caller type: Unknown
Location: Australia
This is Telstra. Its the number they use to call back when you complain. Still a call centre though.
0 found this comment helpful
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Daniel

Posted on April 8, 2016
Caller type: Unknown
Location: Australia
Never answered, searched number and found this page...
Called me twice at midnight!
0 found this comment helpful
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Anonymous

Posted on February 22, 2016
Caller type: Unknown
Location: Australia
no was Telstra ringing me after being cut off
0 found this comment helpful
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meeeee

Posted on February 17, 2016
Caller type: Unknown
Location: Australia
telstra help desk
0 found this comment helpful
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Ruth Brenton

Posted on January 28, 2016
Caller type: Unknown
Location: Australia
had 3 calls from this number at 1.50am on the 27/01/2016 sent a email complaint to Telstra received a sms saying issue was fixed which it wasn't as we also were getting sms and calls from people asking for a Bru? Sent another email complaint to Telstra asking for complaint to be escalated to a manager/customer resolution specialist - received a call from someone in the Philipines and was told that I was wrong that Telstra would not call at 1.50am -so I googled the number (02) 8291 1000 while I was speaking to him and read him all the complaints etc - Telstra changed our phone
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