Posted on March 20, 2018 Caller type: Unknown Location: Australia
She claimed she is from Commonwealth Bank. She asked me to provide personal details for updating their file. A little bit suspective, but I cooperate with her anyway.
17 found this comment helpful
17
Anonymous
Posted on June 8, 2019 Caller type: Company Location: Australia
Caller: I missed it However I received an email from CBA said they attempted to contact me to collect some information: Source of funds and Source of wealth,they need to update it. they asked me to call back 1300 077 141(option 1).looks no problems.
9 found this comment helpful
9
Anonymous
Posted on August 31, 2018 Caller type: Scam call Location: Australia
Claimed to be Jay from the Commonwealth Bank. Knew my first name, but strange, I don't have any accounts with the CBA. Must be using CBA like some scammers use Telstra, thinking that most people will have an account.
9 found this comment helpful
9
Dean
Posted on June 11, 2019 Caller type: Financial services Location: Australia
Caller: J from Commonwealth Bank Got a call from J from Commonwealth Bank on (02) 8055 4001. Requested an email be sent to me from them to confirm they were whom they say they were.
I didn't provide my email address to the caller... but they had it. Email that came to me was from a @cba.com.au email address.
Called them back via the phone number provided... 100% legitimate. To those here saying it's a scam, visit here... https://www.commbank.com.au/support/faqs/1265.html
Posted on October 24, 2018 Caller type: Unknown Location: Australia
claimed to be calling from CBA, asking me about my name, address and source of income. I fell suspicious, and confronted him how do I know he is calling from CBA, apparently he became nervous. better not to cooperate next time.
5 found this comment helpful
5
helen
Posted on August 1, 2018 Caller type: Unknown Location: Australia
Told me he was from the commonwealth bank and wanted to update my accounts. I ask them give me a phone number to call back. Then they give me the number1300 077 141, but I can not find the number in commonwealth bank web.
5 found this comment helpful
5
Anonymous
Posted on March 11, 2019 Caller type: Unknown Location: Australia
Caller: (02) 8005 4001 Guy who is name is J he said calling from Commonwealth Bank. Requested my personal detail. So I requested back his sir name and employee ID then he refused. I suggested improvement their scamming skills. I never get any phone call from bank even if I lost $1000 by scammers. They are so busy , they don’t have time for callecting and updating your personal informations. Good luck!
3 found this comment helpful
3
Mark
Posted on September 23, 2022 Caller type: Financial services Location: Australia
Caller: CBA This was a genuine call from CommBank in relation to ID verification. This was in response to my application for a business account.
I don't know why there are so many idiots who are reporting this as a SCAM or so. No guys, just call the bank or go to any CBA branch and ask, you would know that it was a genuine call.
2 found this comment helpful
2
Christine
Posted on April 2, 2019 Caller type: Company Location: Australia
Caller: Commbank this number is legit, is a customer verification branch for new accounts at Commbank
2 found this comment helpful
2
Anonymous
Posted on March 24, 2020 Caller type: Financial services Location: Australia
This is legitimate, they are calling from Commonwealth Bank - KYC (Know Your Customer) Which is based around getting to know their customers better, unsure why they need this information as everything is already monitored by them anyway but it is legitimate.
1 found this comment helpful
1
S
Posted on January 28, 2020 Caller type: Call centre Location: Australia
Caller: Claimed to be Rochelle I have had a few missed calls over the past 2 months from (02) 8055 4001. Today Rochelle left a voicemail saying please call commonwealth bank on 1300 103 907 (which is a legit commbank number https://www.commbank.com.au/support.banking.customer-verification-services-team.html). I also received an email from KYC @ cba.com.au with a reference number. I did phone the number and it seems legit (it's also on their website). I asked them what they needed from me - The email says "re-verification of your identification documents". I told her i wasn't comfortable giving anything over the phone and I would prefer to do it in a branch, if anything. She said to take my DL or passport to a local branch. Even if this is real, this is odd. I have been banking with Commbank for 30 years, why would I need to provide this to them all of a sudden??
1 found this comment helpful
1
Anonymous
Posted on July 30, 2019 Caller type: Unknown Location: Australia
He Call me and said that he working for CBA . Requested personal Commonwealth bank Detail. But it was seems like scam so I asked him send me information to my Email. I was shocked that he know my email but after I got email by him. I knew that is fking scam . Suck a professional thief.
1 found this comment helpful
1
Anonymous
Posted on May 29, 2019 Caller type: Unknown Location: Australia
Caller: Claim to be CBA The legitimate number according to the CBA's website is (02) 8055 4002, not 0 2 8055 4001, the suspective similarity between these to numbers made me 100% sure it's a scammer,
1 found this comment helpful
1
Anonymous
Posted on May 21, 2019 Caller type: Unknown Location: Australia
Caller: Indian accent Don‘t answer! Scam!
1 found this comment helpful
1
Commonwealth Bank
Posted on November 10, 2016 Caller type: Telemarketer Location: Australia
I called back number (02) 8055 4001 reached IVR for a company called Commonwealth Bank.
1 found this comment helpful
1
Han
Posted on March 15, 2023 Caller type: Financial services Location: Australia
Caller: MIchael This number is genuis CBA, i was sensitive when they called me, recorded all case number etc and callback commonweath bank to continue the progress. it appears that this call is from CBA and comes with all call history.
0 found this comment helpful
0
Lee
Posted on February 6, 2023 Caller type: Unsolicited call Location: Australia
Caller: Apparently Emily from CBA I refuse to answer any phone numbers I do not already have in my phone If they want KYC .. they can invite me into my closest branch ... I won't be updating anything over the phone .. I'd prefer to do it person.... better to be safe than scammed!
0 found this comment helpful
0
Anonymous
Posted on December 5, 2022 Caller type: Call centre Location: Australia
Caller: Commonwealth Bank Requested for my personal details - told them they were ringing the wrong number - they rang again and when I answered with my name they hang up. Either a scammer or CBA is just so unprofessional.
0 found this comment helpful
0
Anonymous
Posted on October 6, 2022 Caller type: Call centre Location: Australia
Caller: Genuine Call - Commonwealth Bank This is the CBA identity verifications team. These people call if you recently opened an account or have applied to have an account for a new corporate entity unknown to the bank.
0 found this comment helpful
0
Anonymous
Posted on September 20, 2022 Caller type: Unknown Location: United States
Comments on (02) 8055 4001
Wentao Liang
Posted on March 20, 2018Caller type: Unknown
Location: Australia
Anonymous
Posted on June 8, 2019Caller type: Company
Location: Australia
However I received an email from CBA said they attempted to contact me to collect some information: Source of funds and Source of wealth,they need to update it.
they asked me to call back 1300 077 141(option 1).looks no problems.
Anonymous
Posted on August 31, 2018Caller type: Scam call
Location: Australia
Dean
Posted on June 11, 2019Caller type: Financial services
Location: Australia
Got a call from J from Commonwealth Bank on (02) 8055 4001. Requested an email be sent to me from them to confirm they were whom they say they were.
I didn't provide my email address to the caller... but they had it. Email that came to me was from a @cba.com.au email address.
Called them back via the phone number provided... 100% legitimate. To those here saying it's a scam, visit here... https://www.commbank.com.au/support/faqs/1265.html
Not sure why the number shown at this link is (02) 8055 4002 (and not (02) 8055 4001).
Anonymous
Posted on October 24, 2018Caller type: Unknown
Location: Australia
helen
Posted on August 1, 2018Caller type: Unknown
Location: Australia
Anonymous
Posted on March 11, 2019Caller type: Unknown
Location: Australia
Guy who is name is J he said calling from Commonwealth Bank.
Requested my personal detail.
So I requested back his sir name and employee ID then he refused.
I suggested improvement their scamming skills.
I never get any phone call from bank even if I lost $1000 by scammers.
They are so busy , they don’t have time for callecting and updating your personal informations.
Good luck!
Mark
Posted on September 23, 2022Caller type: Financial services
Location: Australia
This was a genuine call from CommBank in relation to ID verification. This was in response to my application for a business account.
I don't know why there are so many idiots who are reporting this as a SCAM or so. No guys, just call the bank or go to any CBA branch and ask, you would know that it was a genuine call.
Christine
Posted on April 2, 2019Caller type: Company
Location: Australia
this number is legit, is a customer verification branch for new accounts at Commbank
Anonymous
Posted on March 24, 2020Caller type: Financial services
Location: Australia
S
Posted on January 28, 2020Caller type: Call centre
Location: Australia
I have had a few missed calls over the past 2 months from (02) 8055 4001. Today Rochelle left a voicemail saying please call commonwealth bank on 1300 103 907 (which is a legit commbank number https://www.commbank.com.au/support.banking.customer-verification-services-team.html). I also received an email from KYC @ cba.com.au with a reference number. I did phone the number and it seems legit (it's also on their website). I asked them what they needed from me - The email says "re-verification of your identification documents". I told her i wasn't comfortable giving anything over the phone and I would prefer to do it in a branch, if anything. She said to take my DL or passport to a local branch. Even if this is real, this is odd. I have been banking with Commbank for 30 years, why would I need to provide this to them all of a sudden??
Anonymous
Posted on July 30, 2019Caller type: Unknown
Location: Australia
Requested personal Commonwealth bank Detail. But it was seems like scam so I asked him send me information to my Email.
I was shocked that he know my email but after I got email by him. I knew that is fking scam . Suck a professional thief.
Anonymous
Posted on May 29, 2019Caller type: Unknown
Location: Australia
The legitimate number according to the CBA's website is (02) 8055 4002, not 0 2 8055 4001, the suspective similarity between these to numbers made me 100% sure it's a scammer,
Anonymous
Posted on May 21, 2019Caller type: Unknown
Location: Australia
Don‘t answer! Scam!
Commonwealth Bank
Posted on November 10, 2016Caller type: Telemarketer
Location: Australia
Han
Posted on March 15, 2023Caller type: Financial services
Location: Australia
This number is genuis CBA, i was sensitive when they called me, recorded all case number etc and callback commonweath bank to continue the progress. it appears that this call is from CBA and comes with all call history.
Lee
Posted on February 6, 2023Caller type: Unsolicited call
Location: Australia
I refuse to answer any phone numbers I do not already have in my phone
If they want KYC .. they can invite me into my closest branch ... I won't be updating anything over the phone .. I'd prefer to do it person.... better to be safe than scammed!
Anonymous
Posted on December 5, 2022Caller type: Call centre
Location: Australia
Requested for my personal details - told them they were ringing the wrong number - they rang again and when I answered with my name they hang up. Either a scammer or CBA is just so unprofessional.
Anonymous
Posted on October 6, 2022Caller type: Call centre
Location: Australia
This is the CBA identity verifications team. These people call if you recently opened an account or have applied to have an account for a new corporate entity unknown to the bank.
Anonymous
Posted on September 20, 2022Caller type: Unknown
Location: United States
Do you have a comment about (02) 8055 4001?