• Wentao Liang
    March 20, 2018
    Unknown
    Australia
    She claimed she is from Commonwealth Bank. She asked me to provide personal details for updating their file. A little bit suspective, but I cooperate with her anyway.
  • Anonymous
    August 31, 2018
    Scam call
    Australia
    Claimed to be Jay from the Commonwealth Bank. Knew my first name, but strange, I don't have any accounts with the CBA. Must be using CBA like some scammers use Telstra, thinking that most people will have an account.
  • Anonymous
    June 8, 2019
    Company
    Australia
    Caller: I missed it

    However I received an email from CBA said they attempted to contact me to collect some information: Source of funds and Source of wealth,they need to update it.
    they asked me to call back 1300 077 141(option 1).looks no problems.
  • Anonymous
    October 24, 2018
    Unknown
    Australia
    claimed to be calling from CBA, asking me about my name, address and source of income. I fell suspicious, and confronted him how do I know he is calling from CBA, apparently he became nervous. better not to cooperate next time.
  • Dean
    June 11, 2019
    Financial services
    Australia
    Caller: J from Commonwealth Bank

    Got a call from J from Commonwealth Bank on (02) 8055 4001. Requested an email be sent to me from them to confirm they were whom they say they were.

    I didn't provide my email address to the caller... but they had it. Email that came to me was from a @cba.com.au email address.

    Called them back via the phone number provided... 100% legitimate. To those here saying it's a scam, visit here... https://www.commbank.com.au/support/faqs/1265.html

    Not sure why the number shown at this link is (02) 8055 4002 (and not (02) 8055 4001).
  • Christine
    April 2, 2019
    Company
    Australia
    Caller: Commbank

    this number is legit, is a customer verification branch for new accounts at Commbank
  • helen
    August 1, 2018
    Unknown
    Australia
    Told me he was from the commonwealth bank and wanted to update my accounts. I ask them give me a phone number to call back. Then they give me the number1300 077 141, but I can not find the number in commonwealth bank web.
  • Commonwealth Bank
    November 10, 2016
    Telemarketer
    Australia
    I called back number (02) 8055 4001 reached IVR for a company called Commonwealth Bank.
  • Anonymous
    August 20, 2019
    Unknown
    Australia
    ask personal information
  • Anonymous
    July 30, 2019
    Unknown
    Australia
    He Call me and said that he working for CBA .
    Requested personal Commonwealth bank Detail. But it was seems like scam so I asked him send me information to my Email.
    I was shocked that he know my email but after I got email by him. I knew that is fking scam . Suck a professional thief.
  • Anonymous
    June 13, 2019
    Unknown
    Australia
    Calling from commbank
    That’s fake call 100%
  • Ben
    June 4, 2019
    Unknown
    Australia
    Scam
  • Anonymous
    May 29, 2019
    Unknown
    Australia
    Caller: Claim to be CBA

    The legitimate number according to the CBA's website is (02) 8055 4002, not 0 2 8055 4001, the suspective similarity between these to numbers made me 100% sure it's a scammer,
  • Anonymous
    May 21, 2019
    Unknown
    Australia
    Caller: Indian accent

    Don‘t answer! Scam!
  • Anonymous
    May 10, 2019
    Unknown
    Australia
    Caller: Commonwealth Bank

    This is a legitimate call. See below the link to the website:

    https://www.commbank.com.au/support/faqs/1265.html
  • Anonymous
    April 23, 2019
    Unknown
    Australia
    Caller: david

    completely scam!!
  • Anonymous
    April 5, 2019
    Unknown
    Australia
    Caller: cba

    Called 1300 042 973 from CBA website for verification.
    It was a legal call from Customer Verification Services Team
  • Anonymous
    April 3, 2019
    Scam call
    Australia
    Caller: (02) 8055 4001

    Just received a call from this number, and the person said he was from a company engaged by Commonwealth Bank to update people's bank account details. This was mandatory by the government. I said I would pass the bank, to which he replied that I could also refuse. LOL! Clearly a scam!
  • Anonymous
    March 18, 2019
    Unknown
    Australia
    Monday, 18 March, 2019 - just received call from ?? Commonwealth Bank - asking to update my tax and personal and business details and accounts. I did not recognise number so I did not answer. Message left to call back on 1300 590 330.
    I never return these calls. Very suspicious I think.
  • Anonymous
    March 11, 2019
    Unknown
    Australia
    Caller: (02) 8005 4001

    Guy who is name is J he said calling from Commonwealth Bank.
    Requested my personal detail.
    So I requested back his sir name and employee ID then he refused.
    I suggested improvement their scamming skills.
    I never get any phone call from bank even if I lost $1000 by scammers.
    They are so busy , they don’t have time for callecting and updating your personal informations.
    Good luck!

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16 complaints this year

18 total complaints

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