• Toni Perth WA
    September 30, 2017
    Unknown
    Australia
    i have a call from (02) 8049 2850 , when i call the number back , optus advises me that the number you have called has been disconnected . they ring me 30mins lata and my mobile doesnt ring it just pops up as a missed call.

    people just have no life

    Its saturday
  • Melissa
    August 17, 2017
    Unknown
    Australia
    I was on live chat. After finishing live chat this number called me twice and I rejected the calls. The third time I answered and the person on the other end didn't say anything just could here typing on a keyboard. I hung up and blocked the number.
  • Bob
    July 18, 2017
    Telemarketer
    Australia
    Long story short. Got a call from this number (02) 8049 2850) after an Optus live chat (the live chat was successful so I didn't actually need a follow-up call - first warning sign). After getting suspicious, I told them I'd ring Optus back, and I did.
    According to the Optus salesperson I rang, apparently it's a legit Optus customer's number, but the Optus salesperson I had called had no idea why I would get a call from that number.
    End result: The salesperson said they'd put a note/warning on that account, and they said I'd be fine to blacklist/block this number on my phone. So, seems pretty "Not Really Optus" to me.
  • Terry
    July 15, 2017
    Unknown
    Australia
    I was on tech support with them and they needed a phone number to call this was the number that called me, it's Optus
  • Roberta
    July 13, 2017
    Unknown
    Australia
    It is Optus call back after on live chat inquiry.
  • Joel
    July 13, 2017
    Unknown
    Australia
    Legitimate call from Optus.

    Calls from this number are usually regarding some kind of action request on your account. The call I received was in response to a complaint I submitted online the day before.
  • Arncliffe NSW
    July 12, 2017
    Unknown
    Australia
    Got a call and no one answered. I hung up and when I wanted to dial out the other end was still connected.Finally they hung up. I Dialled *69 call and got the number and pressed 1, then got a message "Optus regrets that the number you have called has been disconnected." Really, who are they and how are they able to ring a private number?
  • Anonymous
    June 29, 2017
    Unknown
    Australia
    optus call centre
  • Thom
    June 23, 2017
    Unknown
    Australia
    No, doubt it is legit. Says from Optus but check on other Reverse Call websites and see the other so called reasons they call.
  • John
    June 22, 2017
    Unknown
    Australia
    Someone is trying to port our number from Optus, which has lead us to the TIO, as OPTUS won't tell us who it is. We have been given a "temporary number"which has been with us for over 3 months. Even the TIO is being mucked about by them. It started after this number called us. What the hell is going on?
  • John
    June 22, 2017
    Unknown
    Australia
    What is "IVR"? Thanks. This number has called, saying it was Optus, then someone tried to illegally port our phone number. It has caused months of grief.
    Thank you for any help you can provide
  • Robert J.
    May 31, 2017
    Unknown
    Australia
    Missed 2 calls. They didn't leave a message in my mailbox.
    I rang the number and just like many others said, one gets the message that the number is disconnected.
    I doubt that it is a legit call from Optus.
  • Madi
    May 20, 2017
    Unknown
    Australia
    Literally seconds after I informed optus I wasn't going to be continuing as their customer and ended my webchat I received a call from the number.
  • Kath
    May 12, 2017
    Unknown
    Australia
    Had a missed call from (02) 8049 2850. Called back and got: "Optus advises the number you have called has been disconnected"
  • Matt
    May 4, 2017
    Unknown
    Australia
    When I tried to call back (02) 8049 2850 I received the message: "Optus advises the number you have called has been disconnected"
  • Matt
    May 4, 2017
    Unknown
    Australia
    When I try to return the call (02) 8049 2850 I received the message: "Optus advises the number you have called has been disconnected"
  • Anonymous
    April 26, 2017
    Unknown
    Australia
    optus help number
  • Michaelle Muir
    April 20, 2017
    Unknown
    Australia
    Legit Call from Optus - Regarding online order for Porting your Mobile Number from ones carrier to theirs.

    They also follow up follow up with a text with a number to call back on.
  • Tom
    March 22, 2017
    Unknown
    Australia
    Optus calling me to complete my online order. Legit.
  • John
    March 9, 2017
    Unknown
    Australia
    Optus outbound number.

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92.50%

18 complaints this year

94 total complaints

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