• Anonymous
    May 10, 2018
    Unknown
    Australia
    I too received a call from this number after a live chat with Optus. I started my live chat at 9.37am and finished at approx 10.15am. I received the call at 10.17am. Very suss. It took 3 attempts with different Optus staff before I got the right one to deal with my issue.
  • Shaun
    May 9, 2018
    Unknown
    Australia
    Caller: (02) 8049 2850

    Have these calls multiple times after failed Optus on line chats (THAT service is GARBAGE). It goes straight to missed call, and when you call back its a disconnected number. Either more Optus HORRIFIC service or a scam.
  • Anonymous
    May 2, 2018
    Unknown
    Australia
    Number has called me a couple of times and just hung up straight away.
  • John Nader
    March 27, 2018
    Unknown
    Australia
    Didn't answer call as I suspected scam - no message left on answering machine
  • Anonymous
    March 12, 2018
    Company
    Australia
    optus help
  • Graham
    February 26, 2018
    Unknown
    Australia
    As per other comments I was called after a live chat put on hold without being spoken to and still on hold after 10 minuted
  • Str8eye
    February 14, 2018
    Call centre
    Australia
    Got call from number after Optus live chat. When calling number back it stats it’s a disconnected number. It’s optus india call ctr. Very dodgy way to do business Optus. Not impressed. Comes off as scam call ctr. Even though it is Optus I wefuse to deal with them shame on u Optus VERY VERY DODGY BUSINESS PRACTICE
  • Anonymous
    January 4, 2018
    Service
    Australia
    optus
  • Anonymous
    December 19, 2017
    Call centre
    Australia
    optus support
  • Anonymous
    December 15, 2017
    Unknown
    Australia
    I called Optus about data usage query- 20 mins later I get a‘missed call’ from this number - didn’t even ring. When I rang back said it was disconnected. I notice ther people who have had data usage queries also received calls from this number - very strange.
  • Anonymous
    December 14, 2017
    Scam call
    Australia
    Missed call on office landline. Called back and advised number disconnected.
  • Anonymous
    December 12, 2017
    Unknown
    Australia
    Bit strange seeing as I am not with Optus and never have been. Haven't answered the calls and blocked the number
  • Toni Perth WA
    September 30, 2017
    Unknown
    Australia
    i have a call from (02) 8049 2850 , when i call the number back , optus advises me that the number you have called has been disconnected . they ring me 30mins lata and my mobile doesnt ring it just pops up as a missed call.

    people just have no life

    Its saturday
  • Melissa
    August 17, 2017
    Unknown
    Australia
    I was on live chat. After finishing live chat this number called me twice and I rejected the calls. The third time I answered and the person on the other end didn't say anything just could here typing on a keyboard. I hung up and blocked the number.
  • Bob
    July 18, 2017
    Telemarketer
    Australia
    Long story short. Got a call from this number (02) 8049 2850) after an Optus live chat (the live chat was successful so I didn't actually need a follow-up call - first warning sign). After getting suspicious, I told them I'd ring Optus back, and I did.
    According to the Optus salesperson I rang, apparently it's a legit Optus customer's number, but the Optus salesperson I had called had no idea why I would get a call from that number.
    End result: The salesperson said they'd put a note/warning on that account, and they said I'd be fine to blacklist/block this number on my phone. So, seems pretty "Not Really Optus" to me.
  • Terry
    July 15, 2017
    Unknown
    Australia
    I was on tech support with them and they needed a phone number to call this was the number that called me, it's Optus
  • Roberta
    July 13, 2017
    Unknown
    Australia
    It is Optus call back after on live chat inquiry.
  • Joel
    July 13, 2017
    Unknown
    Australia
    Legitimate call from Optus.

    Calls from this number are usually regarding some kind of action request on your account. The call I received was in response to a complaint I submitted online the day before.
  • Arncliffe NSW
    July 12, 2017
    Unknown
    Australia
    Got a call and no one answered. I hung up and when I wanted to dial out the other end was still connected.Finally they hung up. I Dialled *69 call and got the number and pressed 1, then got a message "Optus regrets that the number you have called has been disconnected." Really, who are they and how are they able to ring a private number?
  • Anonymous
    June 29, 2017
    Unknown
    Australia
    optus call centre

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100.00%

26 complaints this year

88 total complaints

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