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  • Jim
    June 20, 2017
    Unknown
    Australia
    24
    It's a legit number. This is the number Optus calls you from if they need to talk to you. I was on a live chat with a Optus Representative and they asked me to give them a number for them to call me back on.
  • Mike
    December 29, 2016
    Unknown
    Australia
    10
    Had a missed call from (02) 8049 2850. Called back and got: "Optus advises the number you have called has been disconnected"
  • Nicky
    July 14, 2017
    Scam
    Australia
    7
    This number called me, disconnected my mobile and hacked into my phone. They withdrew all our money from all accounts. Under investigation by police and bank. Contact police if this happens to you and block all internet banking ASAP.
  • Anonymous
    August 18, 2018
    Unknown
    Australia
    5
    Called today on behalf of Optus, ask for my details said I'm not giving you my details, if you are really Optus you should have that infront of you, they they hung up. These people need to behind bars its criminal what they are doing.
  • Bill
    December 2, 2016
    Scam
    Australia
    5
    Been calling me for the last three days, either hangs up when I answer or silence. Tried calling back but "Optus advises the number you have called has been disconnected"
  • Lou
    August 12, 2017
    Unknown
    Australia
    4
    I was complaining to optus about my high data usage. Then hung up and got call from this number. They did not speak and hung up after a couple of seconds.
  • Kris
    April 19, 2019
    Unknown
    Australia
    3
    Thanks to your site I know now who calls from this number I was using chat with Optus and the agent was a fool. I gave him a crap review and now I am getting constant calls from this number with "no one" there. Time wasting fools I am going to have to block this number
  • Philip
    April 26, 2018
    Scam call
    Australia
    3
    This is a scam and not Optus calling you. Do not pick up and do not respond. They simply want access to your phone. Do not call back
  • Terry
    April 4, 2017
    Unknown
    Australia
    3
    Rang At 1am said it was Optus and I owed them money asking me to pay. I said no and to ring back the next day. They said they would ring back the next morning. My phone way illegal ported the next day
  • Anonymous
    November 3, 2016
    Telemarketer
    Australia
    3
    Optus
  • Anonymous
    October 21, 2018
    Call centre
    Australia
    2
    Caller: (02) 8049 2850

    Legit call from Optus to confirm my preorder.
  • Anonymous
    May 18, 2018
    Call centre
    Australia
    2
    Caller: Definitely optus

    This is quite strange, I got a missed call and called the number back, says "Optus advises that the number you have dialled is disconnected etc etc"

    They called back this evening and I answered, turns out it's one of the Optus counterparts I've been working with on a project for a client next week. This is from Optus Malaysia, weirder thing is when I answered it the caller ID then changed to possibly his actual extension - I don't know wether this is because I'm on Optus too?

    So I'd say if you've answered and they've asked for some personal information just say you'll call back a verified optus number - I wouldn't be comfortable just giving my details to anyone that calls.
  • Damian
    January 18, 2017
    Telemarketer
    Australia
    2
    This is definitely Optus.
  • Optus
    April 19, 2016
    Telemarketer
    Australia
    2
    I called back number (02) 8049 2850 reached IVR for a company called Optus.
  • Anonymous
    August 14, 2019
    Unknown
    Australia
    1
    Don't pick up unknown numbers and block them. Based on previous comments here it seems a wise thing to do.
  • Anonymous
    February 17, 2019
    Unknown
    Australia
    1
    If it is Optus, the CEO of Optus should be very concerned that the call centre operators they hire are being flagged as scammers.
  • Anonymous
    August 14, 2018
    Scam call
    Australia
    1
    have had 10 + missed calls from this number when i tried to call is back it got a disconnected number, have now blocked the number
  • Anonymous
    July 30, 2018
    Unknown
    Australia
    1
    It is not a legit number. Optus confirmed this with me on 30/07/2018. Their response over live chat was "Please ignore the call as it's not from Optus. If you have any clarifications on this, you can call our direct customer service at 133937"
  • Rene
    July 25, 2017
    Unknown
    Australia
    1
    I just had a call from this number but did not answer Coz its almost 2am.
    But today I did contact optus on online chat aboyt my whole data vanishing in half an hour after I had just recharged. It's never ever happened before So I contacted them to find out what happened to My data and then I got this call only 15 mins ago..
  • Anonymous
    March 29, 2020
    Unknown
    Australia
    0
    I received a call from this number claiming to be Optus. I had been waiting on a call from them to confirm an order so didn’t immediately register any concern. I followed up afterwards when my order details didn’t update and was told by the first Optus support person that there was no record of that call and then when I requested further support, I was told by the second person that there was a record and it was a legitimate call. Within a day though, I started receiving verification code type texts from unknown, overseas numbers. So despite Optus assuring me that it was legitimate, I have my doubts and have to wait and see what happens.

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Spam Report Card
Spam Score
92.50%

19 complaints this year

95 total complaints

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