It's a legit number. This is the number Optus calls you from if they need to talk to you. I was on a live chat with a Optus Representative and they asked me to give them a number for them to call me back on. Had a missed call from (02) 8049 2850. Called back and got: "Optus advises the number you have called has been disconnected" Been calling me for the last three days, either hangs up when I answer or silence. Tried calling back but "Optus advises the number you have called has been disconnected" I was complaining to optus about my high data usage. Then hung up and got call from this number. They did not speak and hung up after a couple of seconds. This number called me, disconnected my mobile and hacked into my phone. They withdrew all our money from all accounts. Under investigation by police and bank. Contact police if this happens to you and block all internet banking ASAP. Called today on behalf of Optus, ask for my details said I'm not giving you my details, if you are really Optus you should have that infront of you, they they hung up. These people need to behind bars its criminal what they are doing. This is a scam and not Optus calling you. Do not pick up and do not respond. They simply want access to your phone. Do not call back Rang At 1am said it was Optus and I owed them money asking me to pay. I said no and to ring back the next day. They said they would ring back the next morning. My phone way illegal ported the next day Optus This is definitely Optus. I called back number (02) 8049 2850 reached IVR for a company called Optus. Thanks to your site I know now who calls from this number I was using chat with Optus and the agent was a fool. I gave him a crap review and now I am getting constant calls from this number with "no one" there. Time wasting fools I am going to have to block this number have had 10 + missed calls from this number when i tried to call is back it got a disconnected number, have now blocked the number It is not a legit number. Optus confirmed this with me on 30/07/2018. Their response over live chat was "Please ignore the call as it's not from Optus. If you have any clarifications on this, you can call our direct customer service at 133937" Caller: Definitely optus
This is quite strange, I got a missed call and called the number back, says "Optus advises that the number you have dialled is disconnected etc etc"
They called back this evening and I answered, turns out it's one of the Optus counterparts I've been working with on a project for a client next week. This is from Optus Malaysia, weirder thing is when I answered it the caller ID then changed to possibly his actual extension - I don't know wether this is because I'm on Optus too?
So I'd say if you've answered and they've asked for some personal information just say you'll call back a verified optus number - I wouldn't be comfortable just giving my details to anyone that calls.
I just had a call from this number but did not answer Coz its almost 2am.
But today I did contact optus on online chat aboyt my whole data vanishing in half an hour after I had just recharged. It's never ever happened before So I contacted them to find out what happened to My data and then I got this call only 15 mins ago..
IT'S A SCAM .... CALL OPTUS - WHO TELL YOU THAT THEY ARE INVESTIGATING IT AND THAT THEY NEVER CALL FROM A LANDLINE NUMBER SUCH AS THIS. DON'T TAKE MY WORD FOR IT - CALL THEM YOURSELVES (USING THEIR ACTUAL NUMBER).
COME ON GUYS - USE THOSE BRAINS AND STOP POSTING: "LEGIT".
Caller from this number today claimed to be an Optus representative - asking questions that would breach Australian Privacy laws. Not a legitimate Optus number. Optus advised us after enquiring about it that they are a scammer - block them and update your security on your devices. (The caller has also nuisance called a relative i.e calls them and then hangs up when they answer - approx 20 times that I am aware of). Optus tech support A male called with Ozzie accents, back ground is very noisy with lots people talking something like account probs.
41 complaints this year
80 total complaints
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