Comments on (02) 8049 2850

60.00%
Spam Score
4 complaints this year, 145 total complaints

4 complaints this year, 145 total complaints

Comments on (02) 8049 2850


Anonymous

Posted on August 11, 2021
Caller type: Scam call
Location: Australia
He was asking my passport details and pvt details saying that they calling from optus
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Anonymous

Posted on July 28, 2021
Caller type: Unknown
Location: Australia
Caller: (02) 8049 2850

This phone number called me in the afternoon (1.59pm).

I called back and after a couple of rings a pre-recorded message played saying the contact Optus on their generic sales and support lines. The call automatically ended after the message.

I have no idea what happened or if this was legit... but if this page is anything to go by, it wasn't legit.
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Anonymous

Posted on July 17, 2021
Caller type: Scam call
Location: Australia
Caller: It is not Optus

They called me 3 times in one morning the third time I answered and they said they were from Optus but there was no reason for Optus to call me. So I messaged Optus on the app and they checked my account and said there were no calls made. Blocked this number
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Anonymous

Posted on July 11, 2021
Caller type: Call centre
Location: Australia
Caller: This is optus number, rip offs

Tried to ring me 8 times in a row, told them I wasn’t interested in them calling, ended up blocking the number .overseas call centres
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Anonymous

Posted on April 13, 2021
Caller type: Unknown
Location: Australia
This is an “Optus” scam number, quite possibly by employees of Optus.
This is not a bona fide number.
I received 6 calls one after the other after making a complaint to Optus about receiving unsolicited nuisance calls from 3 different numbers that afternoon.
I also reported to scamwatch as Optus operator sounded dodgy & dismissive when I aired my concerns.
Previously had similar problem with them and ended up with a corrupted phone to the point of not being able to use it , and who knows what else...
now I have lost phone credit & possibly data.
If you care about your privacy and data I strongly suggest make the complaint to scam watch and insist AFP look into it.
Then change your service provider and get a new number.
Seriously this number is connected to a sophisticated phishing / ID theft / stealing scam
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Anonymous

Posted on April 7, 2021
Caller type: Other
Location: Australia
This is Not a legit Optus number.
I complained to Optus about receiving 3 suspicious calls within 2 hrs this afternoon ( later turned out they were all disconnected numbers ) & found some phone features on my iPhone 11 had been disabled- all to do with my number ID and messages.
After a complaint & being put on hold about 7 times & 2 seperate calls to 2 different “Optus departments” , I discovered the 3 numbers had tried to call me again, even though they are “ blocked” and then I received 6 calls in 2 minutes from this number- (02) 8049 2850.
Crooks Scamming Scum infiltrated Optus Phillipines call centre.
Block this number & (03) 5127 9449 & 93 51661256 AND report to SCAMWATCH
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Anonymous

Posted on February 15, 2021
Caller type: Telemarketer
Location: Australia
Caller: Optus

It is something to do with Optus but it does seem abit dogey - I was also on live chat and resolved my issue - then got this number calling me saying it was incomplete and i need to get back on live chat... I asked a friend who works at Optus and it is a legit Optus phone number...
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Anonymous

Posted on January 22, 2021
Caller type: Unknown
Location: Australia
Caller: smartfitz

same number under smartfitz claiming to be optus and wanting details she rudely informed me that I have no technician calling round as promised hung up as not trusting the call. Shall go through telecommunications ombudsman to fix our internet issues
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Alf

Posted on January 21, 2021
Caller type: Unknown
Location: Australia
Caller: (02) 8049 2850

Presented themselves as optus rep. When I asked where from they said from Philippines. Even if they are Optus and from Philippines how do they manage the (02) code? Smells like rtn potatoes.
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Anonymous

Posted on January 19, 2021
Caller type: Unknown
Location: Australia
spoke to Optus Via the chat and registered an internal complaint because the app was playing up. This number called afterwards I did not pick up as it displayed SMARTFITZ ??.
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Anonymous

Posted on December 9, 2020
Caller type: Company
Location: Australia
Caller: Optus

Optus called me back on this number to very a technical issue I was having.
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Anonymous

Posted on December 2, 2020
Caller type: Unknown
Location: Australia
Caller: Scammer

You can't even spell properly, you piece of sh*t scammer. From the 'Optus Service' are you hey? You're a joke.
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Tiani

Posted on November 19, 2020
Caller type: Unknown
Location: Australia
Caller: Smartfitz

Was having issues with my internet tonight. Spoke to customer service through the My Optus app. Once it was confimed what the issue was, they closed the dialogue. I then received 2 missed calls between 12.05am and 12.15am. Did not answer
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Martin

Posted on October 30, 2020
Caller type: Unknown
Location: Australia
Caller: Optus

This number is legit, Optus/NBN callback to follow up on connection issues for internet.
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anonymous

Posted on October 24, 2020
Caller type: Call centre
Location: Australia
Caller: Optus

seems legit , they knew i had my contract cancel and they just wanna confirm for my split payments
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Anonymous

Posted on October 19, 2020
Caller type: Unknown
Location: Australia
Called me saying it was Optus. Asked for my full name. Told him he should have it.
Told me don’t worry it’s right in front of me and hung up 😂😂😂
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Scam

Posted on October 19, 2020
Caller type: Unknown
Location: Australia
Caller: Optus

Can be harm
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Sandie

Posted on October 19, 2020
Caller type: Unknown
Location: Australia
Caller: (02) 8049 2850

They have called several times. I have blocked the number but they leave messages on my voicemail - needless to say but the voicemail messages are totally blank. I called back on Saturday as I have had more than enough. No answer!! Surprise, surprise. Now I am unable to remove the message (no message) from my voicemail. What else can I do!! Had a gutful of the thieves!!
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Anonymous

Posted on October 18, 2020
Caller type: Call centre
Location: Australia
Caller: Optus

Received call on a Sunday. After a poor connection that kept cutting out every time they mentioned what the call was regarding , and asking for name, DOB and phone number, I got suspicious and disconnected. Called back the main Optus number and found that the call was legitimate, calling about my online order.
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Anonymous

Posted on October 2, 2020
Caller type: Service
Location: Australia
Caller: Optus team

This seems a genuine Optus call. Nothing to be worry about.
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