• Anonymous
    November 13, 2018
    Unknown
    Australia
    Scammer
  • Jeffrey
    November 6, 2018
    Unknown
    Australia
    They keep calling me three times a day but don't leave a voicemail. If they are legitimate why don't they leave a message! I won't be answering.
  • Anonymous
    November 1, 2018
    Unknown
    Australia
    Called my work landline (I work in HR) and said she needed confirmation of an employee's last 4 digits of his mobile number. The woman did not sound professional at all and had a strong accent. I advised I cannot divulge such information without written permission from the employee, if he is one.
  • Martin
    October 28, 2018
    Financial services
    Australia
    Caller: Citibank

    Legitimate call and they left a voicemail stating they were calling from Citibank Card Security in regards to activity on my account. Made some large transactions last night booking travel and they called to verify. If you still doubt this is legitimate, you can always contact the Card Security department on (02) 8225 0035 or 1300 550 216 and ask them to confirm.
  • Anonymous
    October 26, 2018
    Unknown
    Australia
    i called back number (02) 8027 2000 - disconnected immediately
  • Anonymous
    October 11, 2018
    Unknown
    Australia
    This is a SCAM. All the people saying it’s real are fakes also attempting to scam.
  • Anonymous
    October 11, 2018
    Unknown
    Australia
    Citibank?
  • Bill
    October 10, 2018
    Unknown
    Australia
    Caller: Foreign accent female

    Advised that they were from CitiBank and I had problems with a security breach on my credit card. I asked several questions regarding my card that Citi would know, she hung up. Another scam.
  • RH
    September 21, 2018
    Scam call
    Australia
    I've just received a call from a bloke (heavy Indian accent) from the number (02) 8027 2000 claiming there is suspicious activity on my Citbank card and that he was going to cancel it and reissue a new one. He knew the final digits of my card and my home address which is very concerning. I contacted Citibank and was told there was no warning flags on my card. It sounds very much like a relatively sophisticated scam. Am now thinking I should cancel my card anyway, but Citibank says if there is any suspicious transaction I can challenge it with them anyway.
  • Anonymous
    September 17, 2018
    Nuisance call
    Australia
    Caller: Supposedly Coles Credit card

    So angry right now - had call on this number from vile woman who constantly interrupted me so I eventually hung up. Supposedly reporting suspicious activity on my card but couldn’t tell me what or from whom, then tried to claim they were calling every single Coles customer to advise their cards may have been hacked so they would cancel and reissue. Considering I’ve just had a new card recently this is particularly irritating, and extremely unlikely, however if it is legit then Coles must be going to lose a hell of a lot of business if they really are that unsecured
  • Anonymous
    September 14, 2018
    Unknown
    Australia
    Totally scammy but really clever. They asked me to call the number on the back of my Coles MasterCard. So they obviously knew what type of card I’ve got. I called and the call centre person assured me that they haven’t called. They flag accounts when they call. So super clever, don’t answer!
  • Another Citibank Customer
    September 9, 2018
    Unknown
    Australia
    Caller: Citibank Security

    I ignored the call as I thought it was a telemarketer. They left a message that they were from Citibank Security. Tried to call back but the number was engaged. Called Citibank and the security section had actually tried to call me as a merchant had a data breach and my card details had been stolen. Seems that the account had not been used so no harm done; old card cancelled and a new one to be issued. Can't fault their service. Well done Citibank
  • Anonymous
    September 7, 2018
    Unknown
    Australia
    This number keeps calling every night at the same time, when answer they hang up, call back you get a busy tone...
    some comments say it’s Citibank but I have no idea and it’s very annoying
  • Mike
    September 5, 2018
    Scam call
    Australia
    Caller: Allegedly Coles Mastercard

    Definitely spam, the comments on this site that indicate it is a legitimate call, are also spam (incorrect). I have checked with the card issuer.
  • Anonymous
    August 20, 2018
    Unknown
    Australia
    I have definitely been scammed of my credit card details but I'm not 100% sure about whether this number is a scam too. This number left a voice mail from "no-name-provided" bank requesting to speak to me about my credit card security. I had received 4 text messages from Coles MasterCard for the last two days providing me a SecureCode when I had not used my card at all. I've only just put two and two together so I called the official Coles MasterCard phone number to query it and yes it turns out that someone had tried to use my credit card twice in the last two days so I had my card blocked and am being sent a new one.
    If you are concerned about your card's security call your Bank's OFFICIAL PHONE NUMBER, don't risk contacting the phone numbers left by this call and most definitely DON'T GIVE THEM the security code on the back of your card. When I called my bank they NEVER asked for that information to verify my card. 💳
  • Anonymous
    August 16, 2018
    Unknown
    Australia
    Caller: Virgin Credit

    I didn't answer the call and a message was left to ring back Virgin Credit using the number on the back of my card. After verifying me with security questions I had given them they informed me that there had been fraudulent activity on my credit card. They were cancelling the card and issuing a new one.
  • Anonymous
    August 16, 2018
    Unknown
    Australia
    Said they were from Coles Mastercard and wanted to know if I had any high ranking officials in my family. it was a requirement for them to know as Citi bank has taken over Coles Mastercard. They called my mobile and then called my work to ask this.
  • Anonymous
    August 13, 2018
    Scam call
    Australia
    Caller: (02) 8027 2000

    Wanted to confirm details on my Coles Credit Card. Knew my name. Barely understandable due to a very heavy Indian accent . This call screams SCAM. I wouldn't trust the posts here saying the call is legitimate.
  • Citibank customer
    August 13, 2018
    Unknown
    Australia
    Caller: (02) 8027 2000

    I called Citibank's main number and it was indeed from their fraud dept. They put a block on my card due to suspicious activity and sent a new card out to me...it's real.
  • Anonymous
    August 13, 2018
    Company
    Australia
    Caller: Virgin Money

    request for info re cc application - legit call

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Spam Report Card
Spam Score
82.50%

14 complaints this year

75 total complaints

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