• Anonymous
    March 19, 2019
    Unknown
    Australia
    citi bank
  • Anonymous
    March 7, 2019
    Unknown
    Australia
    Caller: Suncorp

    Received a call to say my card had been compromised. Gave no information but they knew mine. Called bank straight away who confirmed that it was a legitimate call.
  • Chris
    February 27, 2019
    Unknown
    Australia
    Caller: Virgin (Citibank) credit card

    legitimate call from virgin regarding a security breach in regards my credit card
  • Annie
    February 27, 2019
    Financial services
    Australia
    Caller: Coles MasterCard

    I double checked the number with coles financial services website. It is coles and they are genuine but as I only use my card to pay a mobile phone bill once a month it’s a mystery how my details were hacked. All ok now but still concerned about coles / Citibank security.
  • Anonymous
    February 25, 2019
    Financial services
    Australia
    Caller: Coles Mastercard

    I asked many questions prior to verifying any details. It was a genuine call from Coles Mastercard
  • Jan
    February 20, 2019
    Unknown
    Australia
    Caller: (02) 8027 2000

    Supposedly City Bank Card Security - very suspicious. They also called from 1300 550 216
  • Anonymous
    February 19, 2019
    Company
    Australia
    Caller: Qantas Money

    That is a legitimate call. I applied for a Qantas Premier credit card and they called me to follow up.
  • Overwatch
    February 10, 2019
    Financial services
    Australia
    Caller: Citibank - Virgin Money

    This is a legitimate number calling from the our Credit Card's Security Centre with regard to some credit card number hacking, which occurred at a merchant using a Visa Card gateway.

    They wanted to cancel one of our cards. We double checked and confirmed the details directly with our card's provider and all was correct.

    So, it is not a scam number. But we didn't give them any information or agree to any action until we verified the details.
  • citibank
    February 7, 2019
    Financial services
    Australia
    citibank security

    calling to ensure i used my credit card
  • Terry
    January 28, 2019
    Unknown
    Australia
    Have had 3 missed calls from this number over last 2 days. Caller left no message. This rings alarm bells in my mind. Had a call over a week ago and the female stated that it was Citibank and that my card had been 'compromised'. The female stated that a new card would be sent to my home address. She did not ask for any ID or request card no. or digits on back. Indian accent. Hard to understand. No card yet and it has been a week. Still using current card and no suspicious transactions.
  • Anonymous
    January 24, 2019
    Unknown
    Australia
    Caller: Claiming to be citibank

    I received a voice mail advising that suspicious activity on my citibank card Do not even have one
  • Anonymous
    January 24, 2019
    Unknown
    Australia
    Caller: (02) 8027 2000

    Genuinie call from Citbank- I had applied for creditcard. They then left a message (with my details) with a 1300 number for me to return their call.
  • Anonymous
    January 19, 2019
    Unknown
    Australia
    just checked with Virgin CC, it was not them that called from this number. They advised not to give any details to anyone calling from this number.
  • Marco
    January 14, 2019
    Company
    Australia
    Caller: Citibank

    Legit they were calling me back as requested
  • Anonymous
    January 13, 2019
    Service
    Australia
    security for virgin cc.
    legitimate call.
    GREAT SERVICE. Thank you
  • Anonymous
    January 4, 2019
    Financial services
    Australia
    Caller: Citibank

    It was from Citibank, they left a message and a number for me to call back. The number was a genuine Citibank customer service number and the had issues with my home loan direct debit.
  • Anonymous
    November 27, 2018
    Unknown
    Australia
    Numerous phone calls. I have applied for a card however no messages left to return calls.
  • Anonymous
    November 26, 2018
    Unknown
    Australia
    Caller: Qantas card services

    The (02) 8027 2000 number was engaged when I rang back, but they left a voice mail with a 1300 number and it was Qantas card services to get more info regarding a recent credit card application
  • Mitch
    November 18, 2018
    Company
    Australia
    Caller: Bank Of Queensland

    I had these guys call me at work on Thursday night, they had said they had reports of suspicious activity over seas and read out my details to confirm it was me, and then said that my credit card would be cancelled and a new one sent out. When I went to use it on Friday the card was cancelled, so now just waiting to see how legit it is...
  • Anonymous
    November 16, 2018
    Unknown
    Australia
    Caller: (02) 8027 2000

    I got a call from this number, didn't answer it. No voicemail message was left. After searching the number on here it all seems about City Bank, so I would say it is a scam, as I don't have any banking with Citibank at all.

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Spam Score
82.50%

14 complaints this year

75 total complaints

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