• Edi
    January 12, 2016
    Unknown
    Australia
    Said they were from Citibank Credit Card Centre and there was suspicious activity on my wife's credit card. Tried to call them back and message returned "Number is not connected"
  • Citibank customer
    October 8, 2016
    Unknown
    Australia
    It's legitimate. Card security querying an unauthorized overseas transaction.
  • Geoff
    July 6, 2017
    Unknown
    Australia
    Said they were from Citibank Credit card and needed the 3 digit number on back of card. I was busy and said I'd call back to tell them to stop scamming but "number not connected".
  • Anonymous
    March 1, 2017
    Unknown
    Australia
    I received a call from this number on both my mobile and landline and a text message on my mobile. I didn't answer either but called Citibank on their public number to enquire. It is a legitimate Citbank number (credit dad fraud section). They called to report three fraudulent transactions on my credit card but I had already seen them and reported them to Citibank who had already tagged them as suspicious. Well done Citibank but it's just sad that we are all so suspicious of any phone calls now.
  • Sandy
    October 20, 2017
    Financial services
    Australia
    I got a call from this number. I had applied for a Qantas credit card which Citibank is the issuer of. The caller knew the details I had posted on my application and didn't ask for any personal information. She just wanted to follow up on some information I had provided and I got a text from Qantas 5 minutes afterwards advising my credit card application was successful.
  • Anonymous
    September 12, 2018
    Unknown
    Australia
    Most likely a SCAM.

    Received a missed call from this number claiming to be from Citibank regarding a security concern. I tried calling back (which wasn't a smart move) and number was engaged. I then called the actual Citibank number on the back of my card and spoke with customer service who checked my account and said there was no record of me having been contacted earlier by Citibank. He also said security alerts are generally sent by SMS and to never give out personal info to anyone claiming to be Citibank over the phone (common sense but sometimes we get caught up and forget).

    I have a feeling the comments on here claiming that this number is legitimate is left by the scammers themselves.
  • melissa christensan
    January 20, 2016
    Unknown
    Australia
    claimed they were from the Bank of QLD. I spent ages trying to connect but no answer. I spent hours checking my accounts and yet all is in order. I am very nervous about their suspect behaviour.
  • Anonymous
    August 3, 2018
    Unknown
    Australia
    virgin money because I submitted an CC application
  • Anonymous
    June 1, 2018
    Scam call
    Australia
    Caller: They claimed Diners card

    I got a call from this number today claiming to be diners club. I’ve never had a diners club card. Scammer.
  • Anonymous
    January 18, 2018
    Unknown
    Australia
    Left a voicemail saying they were from Diners card security and called in regards to some suspicious activity on my account. I never had a Diners card in the first place.
  • Anonymous
    December 4, 2017
    Company
    Australia
    it is a legitimate call from Citibank.
  • Anonymous
    November 30, 2017
    Unknown
    Australia
    spam
  • telemarketers
    December 20, 2016
    Unknown
    Australia
    they call all hours of the night. just had a call at 9pm at night
  • LT
    April 14, 2019
    Unknown
    Australia
    Caller: Don’t know

    Engaged when I tried to call back. Call on a Sunday and didn’t leave a message.
  • Anonymous
    March 26, 2019
    Scam call
    Australia
    Caller: Some Indian

    Called saying they were from BOQ and our card was hacked. Contacted BOQ directly, no record in their file. Concerning how they get our number and association with the specific bank.
  • Bree
    March 21, 2019
    Service
    Anonymous Proxy
    Caller: CItibank

    Legitimate call, Citibank verifying my self-employment for a credit card application I submitted with Qantas.
  • Ray
    March 21, 2019
    Unknown
    Australia
    Caller: Qantas Money/CitiBank

    They called just asking a few verification questions about my credit card application - Legitimate call
  • Anonymous
    March 19, 2019
    Unknown
    Australia
    citi bank
  • Anonymous
    March 7, 2019
    Unknown
    Australia
    Caller: Suncorp

    Received a call to say my card had been compromised. Gave no information but they knew mine. Called bank straight away who confirmed that it was a legitimate call.
  • Chris
    February 27, 2019
    Unknown
    Australia
    Caller: Virgin (Citibank) credit card

    legitimate call from virgin regarding a security breach in regards my credit card

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38 complaints this year

63 total complaints

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