Said they were from Citibank Credit Card Centre and there was suspicious activity on my wife's credit card. Tried to call them back and message returned "Number is not connected" It's legitimate. Card security querying an unauthorized overseas transaction. Most likely a SCAM.
Received a missed call from this number claiming to be from Citibank regarding a security concern. I tried calling back (which wasn't a smart move) and number was engaged. I then called the actual Citibank number on the back of my card and spoke with customer service who checked my account and said there was no record of me having been contacted earlier by Citibank. He also said security alerts are generally sent by SMS and to never give out personal info to anyone claiming to be Citibank over the phone (common sense but sometimes we get caught up and forget).
I have a feeling the comments on here claiming that this number is legitimate is left by the scammers themselves.
Said they were from Citibank Credit card and needed the 3 digit number on back of card. I was busy and said I'd call back to tell them to stop scamming but "number not connected". I received a call from this number on both my mobile and landline and a text message on my mobile. I didn't answer either but called Citibank on their public number to enquire. It is a legitimate Citbank number (credit dad fraud section). They called to report three fraudulent transactions on my credit card but I had already seen them and reported them to Citibank who had already tagged them as suspicious. Well done Citibank but it's just sad that we are all so suspicious of any phone calls now. I got a call from this number. I had applied for a Qantas credit card which Citibank is the issuer of. The caller knew the details I had posted on my application and didn't ask for any personal information. She just wanted to follow up on some information I had provided and I got a text from Qantas 5 minutes afterwards advising my credit card application was successful. virgin money because I submitted an CC application claimed they were from the Bank of QLD. I spent ages trying to connect but no answer. I spent hours checking my accounts and yet all is in order. I am very nervous about their suspect behaviour. Caller: They claimed Diners card
I got a call from this number today claiming to be diners club. I’ve never had a diners club card. Scammer.
Left a voicemail saying they were from Diners card security and called in regards to some suspicious activity on my account. I never had a Diners card in the first place. it is a legitimate call from Citibank. spam they call all hours of the night. just had a call at 9pm at night Caller: Fraud investigations
These calls are legitimate.
There is fraud analytics reviewing all transactions for suspicious behaviour, this is called modelling.
Sometimes a company's data can be compromised causing a breach (think Apple or Netflix and the amount of Credit Card information they would have stored in their database and imagine that got hacked). It is a legal requirement for the company that has had the data leak to advise the relevant authorities or governing bodies within 24hrs of them becoming aware. That info is provided to the Financial Institutions (FI's); ie CBA, NAB, ANZ etc...
Massive penalties are imposed if they're a data breach's that could have been avoided if these companies followed the security recommendations that are made by the FI's
Wanted my credit card details. A lot of noise in the back ground, like an Indian call centre. Also said they wanted to come to Australia so they could make a lot of money and be able to bring over all their relatives, including their cousin, who they were going to marry one day.
Caller: Coles Mastercard Security
scammers.... we have no account with Coles...
Same as yesterday- called left no message. Engaged when u called back. Blocked this number yesterday. Still came thru. Wrote a comment yesterday about this number and can’t see it. Caller: Dubious
Bit confused about this number - I have applied for a QF CC through Point Hacks and Citi was the card issuer like some other users on this thread, however when I called the number back it was engaged. Dubious.
called and said they were from BOQ and that my account had been frozen as suspicious overseas transaction had been attempted Not a scam - Legitimate call.
42 complaints this year
70 total complaints
Jim Klein on +61 973236249
Replied to an ad for motorhome. When I rang it I got the message not connected. Email address...
Anonymous on (08) 9369 5273
Responding to a credit card application.
Anonymous on 0433 168 769
Updated email Address: sbelleli @ b2btechnologies.com.au
Anonymous on 0450 245 809
Indian caller claiming to be from the accident department, investigating an accident. Asked if I...
Anonymous on (07) 3557 2423
Left no message and when I called back it was a dead line