Comments on (02) 8027 2000

100.00%
Spam Score
20 complaints this year, 142 total complaints

20 complaints this year, 142 total complaints

Comments on (02) 8027 2000


Anonymous

Posted on March 26, 2019
Caller type: Scam call
Location: Australia
Caller: Some Indian

Called saying they were from BOQ and our card was hacked. Contacted BOQ directly, no record in their file. Concerning how they get our number and association with the specific bank.
0 found this comment helpful
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Bree

Posted on March 21, 2019
Caller type: Service
Location: Anonymous Proxy
Caller: CItibank

Legitimate call, Citibank verifying my self-employment for a credit card application I submitted with Qantas.
0 found this comment helpful
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Ray

Posted on March 21, 2019
Caller type: Unknown
Location: Australia
Caller: Qantas Money/CitiBank

They called just asking a few verification questions about my credit card application - Legitimate call
0 found this comment helpful
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Anonymous

Posted on March 19, 2019
Caller type: Unknown
Location: Australia
citi bank
0 found this comment helpful
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Anonymous

Posted on March 7, 2019
Caller type: Unknown
Location: Australia
Caller: Suncorp

Received a call to say my card had been compromised. Gave no information but they knew mine. Called bank straight away who confirmed that it was a legitimate call.
0 found this comment helpful
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Chris

Posted on February 27, 2019
Caller type: Unknown
Location: Australia
Caller: Virgin (Citibank) credit card

legitimate call from virgin regarding a security breach in regards my credit card
0 found this comment helpful
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Annie

Posted on February 27, 2019
Caller type: Financial services
Location: Australia
Caller: Coles MasterCard

I double checked the number with coles financial services website. It is coles and they are genuine but as I only use my card to pay a mobile phone bill once a month it’s a mystery how my details were hacked. All ok now but still concerned about coles / Citibank security.
0 found this comment helpful
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Anonymous

Posted on February 25, 2019
Caller type: Financial services
Location: Australia
Caller: Coles Mastercard

I asked many questions prior to verifying any details. It was a genuine call from Coles Mastercard
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Jan

Posted on February 20, 2019
Caller type: Unknown
Location: Australia
Caller: (02) 8027 2000

Supposedly City Bank Card Security - very suspicious. They also called from 1300 550 216
0 found this comment helpful
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Anonymous

Posted on February 19, 2019
Caller type: Company
Location: Australia
Caller: Qantas Money

That is a legitimate call. I applied for a Qantas Premier credit card and they called me to follow up.
0 found this comment helpful
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Overwatch

Posted on February 10, 2019
Caller type: Financial services
Location: Australia
Caller: Citibank - Virgin Money

This is a legitimate number calling from the our Credit Card's Security Centre with regard to some credit card number hacking, which occurred at a merchant using a Visa Card gateway.

They wanted to cancel one of our cards. We double checked and confirmed the details directly with our card's provider and all was correct.

So, it is not a scam number. But we didn't give them any information or agree to any action until we verified the details.
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citibank

Posted on February 7, 2019
Caller type: Financial services
Location: Australia
citibank security

calling to ensure i used my credit card
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Terry

Posted on January 28, 2019
Caller type: Unknown
Location: Australia
Have had 3 missed calls from this number over last 2 days. Caller left no message. This rings alarm bells in my mind. Had a call over a week ago and the female stated that it was Citibank and that my card had been 'compromised'. The female stated that a new card would be sent to my home address. She did not ask for any ID or request card no. or digits on back. Indian accent. Hard to understand. No card yet and it has been a week. Still using current card and no suspicious transactions.
0 found this comment helpful
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Anonymous

Posted on January 24, 2019
Caller type: Unknown
Location: Australia
Caller: Claiming to be citibank

I received a voice mail advising that suspicious activity on my citibank card Do not even have one
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Anonymous

Posted on January 24, 2019
Caller type: Unknown
Location: Australia
Caller: (02) 8027 2000

Genuinie call from Citbank- I had applied for creditcard. They then left a message (with my details) with a 1300 number for me to return their call.
0 found this comment helpful
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Anonymous

Posted on January 19, 2019
Caller type: Unknown
Location: Australia
just checked with Virgin CC, it was not them that called from this number. They advised not to give any details to anyone calling from this number.
0 found this comment helpful
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Marco

Posted on January 14, 2019
Caller type: Company
Location: Australia
Caller: Citibank

Legit they were calling me back as requested
0 found this comment helpful
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Anonymous

Posted on January 13, 2019
Caller type: Service
Location: Australia
security for virgin cc.
legitimate call.
GREAT SERVICE. Thank you
0 found this comment helpful
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Anonymous

Posted on January 4, 2019
Caller type: Financial services
Location: Australia
Caller: Citibank

It was from Citibank, they left a message and a number for me to call back. The number was a genuine Citibank customer service number and the had issues with my home loan direct debit.
0 found this comment helpful
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Anonymous

Posted on November 27, 2018
Caller type: Unknown
Location: Australia
Numerous phone calls. I have applied for a card however no messages left to return calls.
0 found this comment helpful
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