Comments on (02) 8027 2000

92.50%
Spam Score
23 complaints this year, 171 total complaints

23 complaints this year, 171 total complaints

Comments on (02) 8027 2000


Anonymous

Posted on December 26, 2024
Caller type: Unknown
Location: Australia
Caller claimed that I had been issued with new card and wanted to confirm my postal address. Dont do it. These calls are recorded and then played back to Citibank by the scammer claiming to be you. Once the scammer is identified by Citibank as you, they request changes to your contact details and then empty your credit card using personal loans. A month later you find you have scammed.
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Anonymous

Posted on December 24, 2024
Caller type: Unknown
Location: Australia
Caller: Scam call from this number

Today I received a call from this number. The first mistake he made was he was either standing in a wind tunnel or driving with a window open. The second mistake he said my full name and stated he was from citicards, not Citibank. He was of Asian decent and when I questioned why he was calling he promptly hung up. I’m sick to the back teeth of these scam callers that use some how the correct numbers. How the hell does this happen and with today’s technology why can’t they be caught.
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Anonymous

Posted on December 24, 2024
Caller type: Other
Location: Australia
I had asked Citibank to increase my credit limit a few days back. I got a call from this number to confirm and correct my income as it does not match with their existing records. After the correction was done, he asked me to confirm the changes so as to submit the application. He mentioned once submitted it will get approved in a day or two.
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Louis

Posted on December 21, 2024
Caller type: Unsolicited call
Location: Australia
Don't know who it is, they let the phone ring a couple of times and then hang up. They've called a few times now. I answered in time once but they still hung up. Looks like this number has been used for scamming for many years. December 21, 2024 today. Merry Christmas!
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Anonymous

Posted on December 13, 2024
Caller type: SMS
Location: Australia
Scam. They sent sms then a few minutes earlier (on another number) and then rang on this number and pretend to be Citibank asking all these questions about who I am. If they were really from Citibank they would simply say we have detected attempted fraud and will send new card. The scammers are getting good - hand up and ring real Citibank number.
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John

Posted on December 10, 2024
Caller type: Scam call
Location: Australia
Caller: Scammer

Indian woman calling my elderly mother re a Virgin credit card (that she doesn't have). 100% scammer, possibly using phished number.
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Anonymous

Posted on November 30, 2024
Caller type: Unknown
Location: Australia
Bullsh*t
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Donna A

Posted on November 30, 2024
Caller type: Unknown
Location: Australia
Definitely a scam. Challenged the scammer re: ‘unauthorised BOQ’ transactions’ and they promptly hung up. Anyone who thinks this is legitimate is a fool.
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Anonymous

Posted on November 28, 2024
Caller type: Financial services
Location: Australia
Caller: Citibank

100% Citibank
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It’s a scam and you know it.

Posted on November 26, 2024
Caller type: Scam call
Location: Australia
Caller: It’s a scam and Citibank have confirmed it today.

As per others this number purports to be from Citibank. Call the number on the back of the card and Citi will tell you that they have not called you. Complete and utter scam attempt.
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T

Posted on November 22, 2024
Caller type: Company
Location: Australia
Caller: Citibank

Legitimate call from Citibank. They left an automated message for me to call the fraud team back on a different number. When I googled the number it was indeed the correct number displayed on the citibank website for their fraud team. Called and they were querying a transaction I had made the day prior. I was trying to buy a gift card at Woolworths which had declined.
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Anonymous

Posted on November 13, 2024
Caller type: Scam call
Location: Australia
This is a scammer, I called my credit card company and they advised that there was no call records, no notes on my file and the number is no theirs
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Narada

Posted on November 7, 2024
Caller type: Financial services
Location: Australia
Caller: Coles Credit Card

Got a call, and did not answer it right away. After quick research to confirm not scam, I picked up their next call. They contacted me because I applied for a credit card. They know details based on the docs I submitted, and just confirmed a few things.
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Anonymous

Posted on October 18, 2024
Caller type: Financial services
Location: Australia
Caller: Coles credit card

Coles credit card calling about unauthorized transaction
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BigDiesel

Posted on September 19, 2024
Caller type: Company
Location: Australia
Caller: Citibank

Legitimate call from Citibank regarding checks for a credit card verification check
0 found this comment helpful
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Anonymous

Posted on September 18, 2024
Caller type: Financial services
Location: Australia
Caller: Suncorp

This number left a message saying they were fro
Suncorp and asked me to call customer service about my credit card. I called the number on the website rather than this number and they confirmed they had a question about a transaction.
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Anonymous

Posted on August 28, 2024
Caller type: Unknown
Location: Australia
Had a missed call from from this number and a text message to phone a THREE DIGIT NUMBER, realised this was a scam Did phone search, saw the comments from other people, a number of them are regarding Master card from a few different banks. I have recently contacted a bank regarding a Master card.
DO NOT REPLY THIS IS OBVIOUSLY A SCAM. I HAVE BLOCKED THE NUMBER.
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Anonymous

Posted on August 28, 2024
Caller type: Unknown
Location: Australia
Caller: Virgin Money

Called regarding Virgin credit card - they correctly confirmed by application # prior to sharing any details.
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Not silly

Posted on July 28, 2024
Caller type: Scam call
Location: Australia
Caller: Supposedly MasterCard

Got a call from this number. Left a message, transcript claimed suspicious activity and gave 2 numbers to call. One number made no sense but the other seemed possible. Went to the credit card website and checked the contact numbers, which were different. Called on the legitimate number and checked...
NO suspicious activity, NO record of a text message being sent.
Nothing odd showing on my account when I checked (before calling) and no unread messages in my account.
0 found this comment helpful
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J

Posted on July 16, 2024
Caller type: Unknown
Location: Australia
Caller: (02) 8027 2000

Pretended they were from citiibank re a cc application. I made the mistake and gave my info. I got scammed…
Citibank sucks for having my details leak in the first place
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