Posted on November 30, 2024 Caller type: Unknown Location: Australia
Definitely a scam. Challenged the scammer re: ‘unauthorised BOQ’ transactions’ and they promptly hung up. Anyone who thinks this is legitimate is a fool.
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Anonymous
Posted on November 28, 2024 Caller type: Financial services Location: Australia
Caller: Citibank 100% Citibank
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It’s a scam and you know it.
Posted on November 26, 2024 Caller type: Scam call Location: Australia
Caller: It’s a scam and Citibank have confirmed it today. As per others this number purports to be from Citibank. Call the number on the back of the card and Citi will tell you that they have not called you. Complete and utter scam attempt.
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T
Posted on November 22, 2024 Caller type: Company Location: Australia
Caller: Citibank Legitimate call from Citibank. They left an automated message for me to call the fraud team back on a different number. When I googled the number it was indeed the correct number displayed on the citibank website for their fraud team. Called and they were querying a transaction I had made the day prior. I was trying to buy a gift card at Woolworths which had declined.
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Anonymous
Posted on November 13, 2024 Caller type: Scam call Location: Australia
This is a scammer, I called my credit card company and they advised that there was no call records, no notes on my file and the number is no theirs
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Narada
Posted on November 7, 2024 Caller type: Financial services Location: Australia
Caller: Coles Credit Card Got a call, and did not answer it right away. After quick research to confirm not scam, I picked up their next call. They contacted me because I applied for a credit card. They know details based on the docs I submitted, and just confirmed a few things.
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Anonymous
Posted on October 18, 2024 Caller type: Financial services Location: Australia
Caller: Coles credit card Coles credit card calling about unauthorized transaction
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BigDiesel
Posted on September 19, 2024 Caller type: Company Location: Australia
Caller: Citibank Legitimate call from Citibank regarding checks for a credit card verification check
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Anonymous
Posted on September 18, 2024 Caller type: Financial services Location: Australia
Caller: Suncorp This number left a message saying they were fro Suncorp and asked me to call customer service about my credit card. I called the number on the website rather than this number and they confirmed they had a question about a transaction.
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Anonymous
Posted on August 28, 2024 Caller type: Unknown Location: Australia
Had a missed call from from this number and a text message to phone a THREE DIGIT NUMBER, realised this was a scam Did phone search, saw the comments from other people, a number of them are regarding Master card from a few different banks. I have recently contacted a bank regarding a Master card. DO NOT REPLY THIS IS OBVIOUSLY A SCAM. I HAVE BLOCKED THE NUMBER.
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Anonymous
Posted on August 28, 2024 Caller type: Unknown Location: Australia
Caller: Virgin Money Called regarding Virgin credit card - they correctly confirmed by application # prior to sharing any details.
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Not silly
Posted on July 28, 2024 Caller type: Scam call Location: Australia
Caller: Supposedly MasterCard Got a call from this number. Left a message, transcript claimed suspicious activity and gave 2 numbers to call. One number made no sense but the other seemed possible. Went to the credit card website and checked the contact numbers, which were different. Called on the legitimate number and checked... NO suspicious activity, NO record of a text message being sent. Nothing odd showing on my account when I checked (before calling) and no unread messages in my account.
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J
Posted on July 16, 2024 Caller type: Unknown Location: Australia
Caller: (02) 8027 2000 Pretended they were from citiibank re a cc application. I made the mistake and gave my info. I got scammed… Citibank sucks for having my details leak in the first place
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Anonymous
Posted on June 28, 2024 Caller type: Unknown Location: Australia
Likely the beginning of a scam. Sounds legitimate at first to gain your trust and if you answer, they'll tag you as an active phone number and will call you more from different scam numbers. Best approach is to ignore, or contact your bank directly from their website. Banks usually notify you of suspicious matters via text or email. No bank will hire a call centre to call their customers every single time there's a "suspicious" activity - stupid way to operate.
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Anonymous
Posted on June 14, 2024 Caller type: Scam call Location: Australia
Caller: Claimed to be Coles Mastercard Security This call was really creepy. The caller claimed to be Coles Mastercard Security. He asked for me by name, and identified correctly the date and amount of my last legitimate transaction (at a dental surgery). He asked if I had a transaction the previous day with Employment Hero. I said "no" but said I would check. He said to call back on the number on the back of my card. I checked my account and there were no suspicious transactions. When I called Coles Mastercard using the number on the back of my card, they had no knowledge of the suspicious transaction, and there was no record on my file from the security team. So the call was either a scam or extremely bad behaviour by Coles. But how on earth did the caller know my phone number, name, and my last transaction? The caller didn't attempt to extract any information from me. Was it just an attempt to soften me up for another call where they would need "urgent action to protect your account"? Or will they put the attack into Coles? They know phone number (and can spoof it), name, my last transaction (and presumably the card number). I'm really concerned about this.
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Anonymous
Posted on June 3, 2024 Caller type: Unknown Location: Australia
Caller: Suncorp Exactly the same scenario. He was concerned a zero transaction on my account. Be careful. He knew the last 4 digits of my wife's card, and the transaction was made from her phone. So why ring me.
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Sarah
Posted on May 28, 2024 Caller type: Company Location: Australia
Caller: Processing CC application I had submitted a Qantas CC application the day prior, online. I didn't answer the call & he left a voicemail stating the call was relating to my Qantas CC application with a reference number. I don't know what that reference number related to and the 1300 call back number was not the number that is on the Qantas CC website so I called to number on the website. I think it was genuine.
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Anonymous
Posted on May 24, 2024 Caller type: Scam call Location: Australia
Claims they're from Citibank but jokes of them, I don't own a Citibank account. They leave a muffled voice message to call them back on 1300 304 387 on 2 occasions. Weirdly enough, the first time I got a voice message and the 387 was very muffled, and the second voice message from a different caller left a voice message also mumbling the 387. Whatever the number is, is besides the point but these scammers have been so desperate. These reviews saying it's real are lying. BLOCK!
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Anonymous
Posted on May 23, 2024 Caller type: Financial services Location: United States
Caller: Citibank I had applied for a suncorp credit card and submtted docs as part of this yesterday, today i got a call from this number claiming to be citibank and calling on behalf of the credit card verification team, they manages cards for coles, virgin, suncorp etc. (I asked the lady to give me context on what she does and why shes calling so she mentioned all that) - i was very suspicious but provided my reference number anyway to see where it goes - she then redirected me to the suncorp team. Once i was transferred I was relieved because I knew the lady I was transferred to was infact an employee for suncorp and she assured me that it wasnt a scam so all good. it was a standard part of verification.
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Anonymous
Posted on May 23, 2024 Caller type: Other Location: Australia
Caller: Citibank This number is used by Citibank, as the outgoing caller ID number when they call you. They should generally leave you a voicemail with a 1300 number to call back on, which you can then verify the number is correct online. My call was from Citi's fraud prevention department. Suggest you call Citi bank on their official phone numbers.
Comments on (02) 8027 2000
Donna A
Posted on November 30, 2024Caller type: Unknown
Location: Australia
Anonymous
Posted on November 28, 2024Caller type: Financial services
Location: Australia
100% Citibank
It’s a scam and you know it.
Posted on November 26, 2024Caller type: Scam call
Location: Australia
As per others this number purports to be from Citibank. Call the number on the back of the card and Citi will tell you that they have not called you. Complete and utter scam attempt.
T
Posted on November 22, 2024Caller type: Company
Location: Australia
Legitimate call from Citibank. They left an automated message for me to call the fraud team back on a different number. When I googled the number it was indeed the correct number displayed on the citibank website for their fraud team. Called and they were querying a transaction I had made the day prior. I was trying to buy a gift card at Woolworths which had declined.
Anonymous
Posted on November 13, 2024Caller type: Scam call
Location: Australia
Narada
Posted on November 7, 2024Caller type: Financial services
Location: Australia
Got a call, and did not answer it right away. After quick research to confirm not scam, I picked up their next call. They contacted me because I applied for a credit card. They know details based on the docs I submitted, and just confirmed a few things.
Anonymous
Posted on October 18, 2024Caller type: Financial services
Location: Australia
Coles credit card calling about unauthorized transaction
BigDiesel
Posted on September 19, 2024Caller type: Company
Location: Australia
Legitimate call from Citibank regarding checks for a credit card verification check
Anonymous
Posted on September 18, 2024Caller type: Financial services
Location: Australia
This number left a message saying they were fro
Suncorp and asked me to call customer service about my credit card. I called the number on the website rather than this number and they confirmed they had a question about a transaction.
Anonymous
Posted on August 28, 2024Caller type: Unknown
Location: Australia
DO NOT REPLY THIS IS OBVIOUSLY A SCAM. I HAVE BLOCKED THE NUMBER.
Anonymous
Posted on August 28, 2024Caller type: Unknown
Location: Australia
Called regarding Virgin credit card - they correctly confirmed by application # prior to sharing any details.
Not silly
Posted on July 28, 2024Caller type: Scam call
Location: Australia
Got a call from this number. Left a message, transcript claimed suspicious activity and gave 2 numbers to call. One number made no sense but the other seemed possible. Went to the credit card website and checked the contact numbers, which were different. Called on the legitimate number and checked...
NO suspicious activity, NO record of a text message being sent.
Nothing odd showing on my account when I checked (before calling) and no unread messages in my account.
J
Posted on July 16, 2024Caller type: Unknown
Location: Australia
Pretended they were from citiibank re a cc application. I made the mistake and gave my info. I got scammed…
Citibank sucks for having my details leak in the first place
Anonymous
Posted on June 28, 2024Caller type: Unknown
Location: Australia
Anonymous
Posted on June 14, 2024Caller type: Scam call
Location: Australia
This call was really creepy.
The caller claimed to be Coles Mastercard Security.
He asked for me by name, and identified correctly the date and amount of my last legitimate transaction (at a dental surgery).
He asked if I had a transaction the previous day with Employment Hero. I said "no" but said I would check.
He said to call back on the number on the back of my card.
I checked my account and there were no suspicious transactions.
When I called Coles Mastercard using the number on the back of my card, they had no knowledge of the suspicious transaction, and there was no record on my file from the security team.
So the call was either a scam or extremely bad behaviour by Coles.
But how on earth did the caller know my phone number, name, and my last transaction?
The caller didn't attempt to extract any information from me.
Was it just an attempt to soften me up for another call where they would need "urgent action to protect your account"?
Or will they put the attack into Coles? They know phone number (and can spoof it), name, my last transaction (and presumably the card number).
I'm really concerned about this.
Anonymous
Posted on June 3, 2024Caller type: Unknown
Location: Australia
Exactly the same scenario. He was concerned a zero transaction on my account. Be careful. He knew the last 4 digits of my wife's card, and the transaction was made from her phone. So why ring me.
Sarah
Posted on May 28, 2024Caller type: Company
Location: Australia
I had submitted a Qantas CC application the day prior, online.
I didn't answer the call & he left a voicemail stating the call was relating to my Qantas CC application with a reference number.
I don't know what that reference number related to and the 1300 call back number was not the number that is on the Qantas CC website so I called to number on the website.
I think it was genuine.
Anonymous
Posted on May 24, 2024Caller type: Scam call
Location: Australia
Anonymous
Posted on May 23, 2024Caller type: Financial services
Location: United States
I had applied for a suncorp credit card and submtted docs as part of this yesterday, today i got a call from this number claiming to be citibank and calling on behalf of the credit card verification team, they manages cards for coles, virgin, suncorp etc. (I asked the lady to give me context on what she does and why shes calling so she mentioned all that) - i was very suspicious but provided my reference number anyway to see where it goes - she then redirected me to the suncorp team. Once i was transferred I was relieved because I knew the lady I was transferred to was infact an employee for suncorp and she assured me that it wasnt a scam so all good. it was a standard part of verification.
Anonymous
Posted on May 23, 2024Caller type: Other
Location: Australia
This number is used by Citibank, as the outgoing caller ID number when they call you. They should generally leave you a voicemail with a 1300 number to call back on, which you can then verify the number is correct online. My call was from Citi's fraud prevention department. Suggest you call Citi bank on their official phone numbers.
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