This number is a telephone scam which purports to be letting you enter a competition for a myer prize. it charges huge telephone rates and is a scam. I have been charged $42.71 for this call which I did not make. I wasn't even at home at the time it was supposed to have been made. This can be verified by the group of people I was with.
What happens now?
The number is associated with a Netherlands company that offers "gift cards" to Bunnings and the like if you answer a whole bunch of questions - from the web site that I visited:
Here's the fine print at the bottom of the web page:
"Customer Service : email [email protected]************om, call: 1300 658 951 (Local rate, call charges from a mobile may vary) or visit the website : www.quiz-winners.com, T&C's
Call cost $3.96/min incl GST may be higher from mobile/pay phones. Service provided by PCIM. To participate in this service , please fill in your phone number on the website. Once you have filled in your phone number, you should call the premium number to get your PIN code. You should fill in the PIN code on this page to activate the service. Listen to the questions and fill in the correct answer with the 1 or 2 digits on your phone. The player collects 100 points by answering the questions correctly. The player with the most points scored in a single call session wins the prize . Maximum call time is 30 minutes. Within that time , you need to answer as many questions as possible correctly . You can stop the service at any time by disconnecting the (phone) connection. After the promotional period ends, the participant with the most points scored in a single call session will receive the prize. In the case of participants having an even number of points , a final question will be presented. The customer with the highest accuracy answer wins. The winner will be announced at www.quiz-winners.com at the end of the promotion period (31 March 2016 at 23.59). When you participate, you confirm that you accept the terms & conditions (so please read them!), that you are an resident in AU, that you are over 18 and you're the right account holder or that you have the account holder's permission. Quiz-winners does not cooperate, sponsor or promote with any of the listed products or retailers. Trademarks, logos (including, without limitation, individual product or retailer) are owned by their respective owners. Crew Media , the Netherlands ( Vijzelstraat 68, 1017 HL, Amsterdam ) , Chamber of Commerce 62097695. "
I am not a Telstra customer but received a bill for $98.55 for one call allegedly from this number. Telstra maintain I made the call but it was a reverse charge call of which I was not notified. Simply pick up the phone, say hello and despite the fact you are not a Telstra customer you get a $98 bill from Telstra. Don't pay it after a couple of months and they add $15. Telstra is proliferating fraud. After continued calls to the 132200 number in the Philippines I am advise Telstra will issue a credit against this charge. Very pissed. After communicating direct with Telstra for 10 days by phone, I rang the Telecommunications Ombudsman, who was quickly able to provide the resolution I sought: to waive the $98 bill.
I contacted the TIO when Telstra could not provide any further details other than purporting that I made a “3rd party information call” to a 1900 trivia premium number lasting for 5 minutes & costing $98.
Luckily I googled the number as soon as I got my bill. Charged $45.68 and $4.08. Will be talking to Telstra tomorrow. Will be taking the above advice and blocking 1900 numbers. I had exactly the same situation and had paid the bill as i do direct debit. I googled the number and then rang Telstra. After they checked I was credited the full amount of $97.69 and blocked the 1900 numbers. I called Optus to investigate the $89 charged on my bill. I was also a victim of the free coles gift card scam and not impressed. Optus has put a block on the 1902... phone number so they will never be able to reverse charges to my account again. You may want to do the same. My wife and I are 79 years old and have been billed for 3 calls to this number on the 26th December the total cost is $103.58 we do not know what to do as we did not make the calls. Help My Mum was ripped of $45.00. Not happy Telstra, very deceitful of you to be accepting these payments and then claiming no responsibility for the third party of which you are associated. You should ban this number completely and not allow any calls to be made to or from this entity / company / scam. We had a charge from this number on Dec 18 for $98 - Telstra told me it belonged to Towercom Interactive Services but they have no such number and referred me to this website. We havwe paid our bill and will not be paying it. We have been charged $48.97 for a telephone call to 1902 228 173 at 4.27pm. It was not made by us and in fact we had an appointment at 4.30 in a neighbouring suburb. Having checked our answering machine there was a call came in that afternoon with no-one talking.This number must be a scam. Please advise me what to do next. I'm adding to this one as my wife has just been ripped off by her carrier who are trying to claim that the call was made from her sim card 100% - which is complete BS! $70+ time for the TIO. Got scammed on this number as well. Fell for the $500 Coles competition. Was unaware that this was a reverse charge number. I was alerted by my provider that I had exceeded my account maximum. However, Vodafone are not willing to cancel these fraudulent charges and thus is condoning its customers being scammed. Vodafone are not being a good corporate citizen like Telstra and supporting its customers against such unauthorised rip off's. All telco's should have done the right thing by it's customers and blocked 1900 numbers. This is negligence on their part which allowed customers to be scammed. Think I'll change providers after discussing this with the Ombudsman. A charge of $61.33 appeared on our Telstra Account. Telstra advised it was for a 15 minute call from our landline to 1902 228 173 Powercom Interactive Media. We DID NOT make this call. Telstra advised us to contact this company so we did so as Telstra remained on the phone. We were directed to [email protected]. What sort of scam is this and why is Telstra involved with such things? Received latest Bill 29/04/2017 noticed charge for $18. 029 for call to 1902 228 173.
i did not make this call . will be contacting Telsta
This is a unholy scam. A host of easy questions taking a long time and unknown to the caller, a high charge per minute. You Americans should be ashamed of yourselves, Go out and get a decent job helping people! Good luck getting your money back from Telstra. Yesterday I discovered that I too had been charged $103.51 for 3 calls, one lasting 21 sec and at first Telstra informed me that the charges were valid. I insisted to know the identity I was provided 1300 658 951.Crew Media. When I phoned a recorded message asked me to provide my phone number, which I did not.
But this morning I am glad to inform everyone that Telstra agreed for a full refund.
Caught for $23.30, then a further $99.01. Two lesson I learnt form this experience:
(1) NEVER call a line on a caller who charges premium rates for call time (e.g., read the conditions for providing surveys, etc., for gifts, prizes offered and
(2) service provider iinet takes no responsibility for being the channel for the scammer, therefore no refund to the client, even in part. I would have thought that having been a good client for seven years would have deserved some recognition, but NO..........
47 complaints this year
67 total complaints
Anonymous on 0405 485 159
Annoying....and clearly corrupt.... rings many times ....when calling back the number, does not...
I on (07) 3809 8609
Coles Parkinson dc
Hhj on (03) 8636 8505
M on (03) 2475 9591
Called back disconnected
Anonymous on 0484 595 259
Very annoying as there is no reason for them to call me.