• Gillian Diamond
    November 28, 2015
    Unknown
    Hobart, Australia
    This number is a telephone scam which purports to be letting you enter a competition for a myer prize. it charges huge telephone rates and is a scam.
  • Jean Stinson
    December 3, 2015
    Scam
    Sydney, Australia
    I have been charged $42.71 for this call which I did not make. I wasn't even at home at the time it was supposed to have been made. This can be verified by the group of people I was with.
    What happens now?
  • Roger Carroll
    February 8, 2017
    Scam
    Strathfield, Australia
    I had exactly the same situation and had paid the bill as i do direct debit. I googled the number and then rang Telstra. After they checked I was credited the full amount of $97.69 and blocked the 1900 numbers.
  • PeterR
    May 4, 2016
    Unknown
    Melbourne, Australia
    I am not a Telstra customer but received a bill for $98.55 for one call allegedly from this number. Telstra maintain I made the call but it was a reverse charge call of which I was not notified. Simply pick up the phone, say hello and despite the fact you are not a Telstra customer you get a $98 bill from Telstra. Don't pay it after a couple of months and they add $15. Telstra is proliferating fraud. After continued calls to the 132200 number in the Philippines I am advise Telstra will issue a credit against this charge. Very pissed.
  • Greg
    January 8, 2016
    Scam
    Eastwood, Australia
    The number is associated with a Netherlands company that offers "gift cards" to Bunnings and the like if you answer a whole bunch of questions - from the web site that I visited:
    http://play.quiz-winners.com/lpx/XgQfTzOT4S?aff=mm-adg&reqid=5130854&oid=109&s1=1051|17&poid=279

    Here's the fine print at the bottom of the web page:
    "Customer Service : email [email protected]************om, call: 1300 658 951 (Local rate, call charges from a mobile may vary) or visit the website : www.quiz-winners.com, T&C's

    Call cost $3.96/min incl GST may be higher from mobile/pay phones. Service provided by PCIM​. ​To participate in this service , please fill in your phone number on the website. Once you have filled in your phone number, you should call the premium number to get your PIN code. You should fill in the PIN code on this page to activate the service. Listen to the questions and fill in the correct answer with the 1 or 2 digits on your phone. The player collects 100 points by answering the questions correctly. The player with the most points scored in a single call session wins the prize . Maximum call time is 30 minutes. Within that time , you need to answer as many questions as possible correctly . You can stop the service at any time by disconnecting the (phone) connection. After the promotional period ends, the participant with the most points scored in a single call session will receive the prize. In the case of participants having an even number of points , a final question will be presented. The customer with the highest accuracy answer wins. The winner will be announced at www.quiz-winners.com at the end of the promotion period (31 March 2016 at 23.59).​ When you participate, you confirm that you accept the terms & conditions (so please read them!), that you are an resident in AU, that you are over 18 and you're the right account holder or that you have the account holder's permission. Quiz-winners does not cooperate, sponsor or promote with any of the listed products or retailers. Trademarks, logos (including, without limitation, individual product or retailer) are owned by their respective owners. Crew Media , the Netherlands ( Vijzelstraat 68, 1017 HL, Amsterdam ) , Chamber of Commerce 62097695.​ "
  • Ursulla
    March 18, 2017
    Telemarketer
    Leichhardt, Australia
    After communicating direct with Telstra for 10 days by phone, I rang the Telecommunications Ombudsman, who was quickly able to provide the resolution I sought: to waive the $98 bill.
    I contacted the TIO when Telstra could not provide any further details other than purporting that I made a “3rd party information call” to a 1900 trivia premium number lasting for 5 minutes & costing $98.
  • Neil McGee
    August 17, 2017
    Unknown
    Parramatta, Australia
    Likewise.
    Bought a well known brand of vacuum cleaner and sent in the warranty info.
    Next day received an email from the manufacturer: Answer these questions for an additional free hair dryer.
    The questions went on and on, so I gave up. I did NOT use my phone
    Then I received a bill from Telstra for $98. for an information 19 number made on my phone.
    I can only assume that "Powercom interactive media" found out my phone number somehow.
    Phoned Telstra and the first gentleman I spoke to said that I had made the third party call and nothing could be done about it.
    Did a google search and found out about this scam. This time Telstra was more helpful and phoned up the scammers, while I waited on the phone.
    Powercom agreed that I did not make a phone call and the charge to Telstra was waived, as was the $98 on my bill.
    SOMEONE IS WATCHING. I have resolved never to go in silly promotions ever again.
    Cheers
    Neil
  • David Foley
    July 27, 2017
    Unknown
    Melbourne, Australia
    Crap bill charge for 4.23 minutes usage ie $14.23
  • David B
    May 9, 2017
    Unknown
    Perth, Australia
    A charge of $61.33 appeared on our Telstra Account. Telstra advised it was for a 15 minute call from our landline to 1902 228 173 Powercom Interactive Media. We DID NOT make this call. Telstra advised us to contact this company so we did so as Telstra remained on the phone. We were directed to cl**[email protected]. What sort of scam is this and why is Telstra involved with such things?
  • Carol
    March 3, 2017
    Unknown
    Narre Warren, Australia
    Luckily I googled the number as soon as I got my bill. Charged $45.68 and $4.08. Will be talking to Telstra tomorrow. Will be taking the above advice and blocking 1900 numbers.
  • Mary
    January 3, 2017
    Unknown
    Epping, Australia
    I called Optus to investigate the $89 charged on my bill. I was also a victim of the free coles gift card scam and not impressed. Optus has put a block on the 1902... phone number so they will never be able to reverse charges to my account again. You may want to do the same.
  • Neale Scobie
    February 15, 2016
    Unknown
    Brisbane, Australia
    My wife and I are 79 years old and have been billed for 3 calls to this number on the 26th December the total cost is $103.58 we do not know what to do as we did not make the calls. Help
  • Cameron
    February 8, 2016
    Unknown
    Saint Kilda, Australia
    My Mum was ripped of $45.00. Not happy Telstra, very deceitful of you to be accepting these payments and then claiming no responsibility for the third party of which you are associated. You should ban this number completely and not allow any calls to be made to or from this entity / company / scam.
  • Jan Eccles, Howlong, NSW
    February 2, 2016
    Unknown
    Parramatta, Australia
    We had a charge from this number on Dec 18 for $98 - Telstra told me it belonged to Towercom Interactive Services but they have no such number and referred me to this website. We havwe paid our bill and will not be paying it.
  • Robyn & Brian Rumble, Palm Lake Resort Eagleby
    December 4, 2015
    Scam
    Waterford, Australia
    We have been charged $48.97 for a telephone call to 1902 228 173 at 4.27pm. It was not made by us and in fact we had an appointment at 4.30 in a neighbouring suburb. Having checked our answering machine there was a call came in that afternoon with no-one talking.This number must be a scam. Please advise me what to do next.
  • Charlotte whittaker
    September 11, 2017
    Survey
    Bunbury, Australia
    I just put my details in but not my phone number should I be doing this because I think the email is a scam but I don't know if I am right please help me by answering the question
  • MARIA
    September 8, 2017
    Scam
    Melbourne, Australia
    This is a rotten scam, was charged $98. 00 for a supposedly 25 minute phone call which we did not make please be aware. , telstra cannot help in this situation
  • Alexander
    August 25, 2017
    Unknown
    Victoria, Australia
    I have received a phone bill from iprimus with a charge of $88.71 + GST for a call I did not make. I called a 1300 number to get a pin number for a competition and that was transferred to this 1900 number. I am going back to iprimus to seek a refund. Be in touch.
  • PETER ANDREW
    August 4, 2017
    Unknown
    Queensland, Australia
    I THOUGHT I WAS ENTERING A QUIZ COMPETITION FROM WOOLWORTHS

    ONLY TO FIND OUT THAT THE PHONE CALL WAS CHARGED AT AN EXORBITANT RATE GIVEN THE COMPLAINT HISTORY TELSTRA SHOULD BE DOING SOMETHING ABOUT THIS NUMBER
  • Dorothea
    July 24, 2017
    Unknown
    Coopers Plains, Australia
    Telstra has this number 1902 228 173 listed on our bill for $97.00.
    I don't believe I made the phone call, but here it is. It looks like the company is for Power Interactive Media.
    obviously a scam.
    How does telsta justify billing for them?

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61 complaints this year

81 total complaints

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