Comments on (07) 3732 2200

100.00%
Spam Score
25 complaints this year, 72 total complaints

25 complaints this year, 72 total complaints

Comments on (07) 3732 2200


Anonymous

Posted on May 18, 2021
Caller type: Service
Location: Australia
Caller: AAMI

I have a car insurance claim in progress through AAMI and this was them trying to get in touch with me regarding my assessment. Legitimate call. (it may say Suncorp but there are a few different insurance companies under them)
51 found this comment helpful
51

Anonymous

Posted on March 16, 2022
Caller type: Unknown
Location: Australia
Caller: Suncorp Corporation

This number, (07) 3732 2200, is absolutely, completely, totally, undeniably the Suncorp Corporation (AAMI, GIO. etc etc).. The nonsense that is written below about it being a scam call is ridiculous.
The Suncorp officer will not make any comment or answer any question until identification of name, address and birthdate of the person answering the phone is provided. This seems like an appropriate protection of customer privacy to me.
I have had two major insurance claims in the past three years and this is the telephone number via which I have had about fifty conversations to satisfactorily conclude the business. My advice to the people who claim this number is a scam is to sit back, be quiet and don't make a nuisance of yourselves.
29 found this comment helpful
29

Anonymous

Posted on June 12, 2021
Caller type: Company
Location: Australia
Caller: Suncorp insurance

Claimed they were Suncorp insurance and wanted to obtain ID and stated our claim was revoked . Once questioned more could not state the make and model of our car we drive let alone explain why they would make the decision to revoke part of our claim nor that there had been any further contact by police ……… scam do not tell them anything
14 found this comment helpful
14

Anonymous

Posted on November 29, 2022
Caller type: Unknown
Location: Australia
Two weeks ago, my friends and I went for shopping at DFO. I accidentally hit another car as I tried to pull over. At the time there was a woman who witnessed the car accident. She went to me taking a photo of slighly damaged car. She said to me specifically that "I am going to take your detail as I know people hit and run with the damage car without leaving a detail or leaving a detail with the wrong ph number". So I gave her what she asked for. She then rang my number to make sure that the # I gave was right. I was very suspicious with her action. She said she is going to report the incident to the business centre at DFO.

When I got to another destination, I went to the insurance office and report re the issue. Perhaps an hr later there was call from a guy saying he is the car owner. He asked for my detail including home address. When he mentioned "address" it rings the bell. Why would this guy wants my home address if he has the insurer? So I told him I can give you the basic detail but not my home address for security purposes. He said Ok. A few minutes later he messaged me saying "someone from the insurance company will call you for your detail and I said the same thing.

Finally, I recieved a call from the said insurance guy asking the same question. I said I reported the incident to my insurer and I let my insurer deal with it. He said "I need it for Police report". My ears were ringing, I raised my voice saying why would you involve Police with this matter, the damage is not worth to have the Police involved? Again, I said I never disclose my private detail for privacy and security purposes. Also, I said, I do not want to be harassed at home. You work for the insurance company you should know a privacy policy. I said I let the Police call me as they have my details through my drivers licence and car registration number. He said it is OK. He pretended that our conversation was recorded as he gave me a reference number. My phone location was deactivated during the first convo with the said car owner.

Today 28 Nov 2022, I called the insurer using the official contact from the website. It took me an hr to get through but it was worth it because I was informed that the owner did not put the claim. So they try to scam me, they never know that I am a street animal. FYI, the lady from the insurance claim did not ask me about the reference number. However, I gave the detail of the plate #, owner ph# and the name of the owner who I am at fault with.

Moral lesson: never disclose your private detail to a stranger or anybody calls you to avoid harm to yourself and others.
10 found this comment helpful
10

Anonymous

Posted on February 6, 2023
Caller type: Unknown
Location: Australia
Definitely a scam. Left a message wanting to talk to me about my business insurance policy. I don’t have one. Also I suspect the comments here about it not being a scam could easily be left by the scammers.
8 found this comment helpful
8

Anonymous

Posted on March 11, 2021
Caller type: Unknown
Location: Australia
Thanks, I am glad I looked up.
8 found this comment helpful
8

Anonymous

Posted on January 29, 2021
Caller type: Unknown
Location: Australia
They said it was an insurance matter but wouldn’t answer questions
When they asked for my personal details i stopped the call
8 found this comment helpful
8

Anonymous

Posted on December 6, 2022
Caller type: Unknown
Location: Australia
Caller: Suncorp

This is a genuine Suncorp call number. It is NOT A SCAM CALL

I currently have business with Suncorp and they called using this number in relation to this business.

Possibly also used by AAMI and Shannons etc., as they are under the same business umbrella
6 found this comment helpful
6

Anonymous

Posted on September 15, 2021
Caller type: Unknown
Location: Australia
thanks now I know - yes as previous comment if they want they can email - then its traceable
6 found this comment helpful
6

Anonymous

Posted on November 24, 2022
Caller type: Company
Location: Australia
Caller: It was suncorp... (Apia)

After l read many of the comments here about the suncorp connection, l decided to call my insurance claims officer and ask if they had called me today. I asked what number they had called from. It is Apia/Suncorp... l explained that the caller who left me a message had spoken so fast that l couldn't understand a word, and how l had looked up the number here earlier. She apologised. That call was recorded.... so her boss may now know that many people are having difficulty with her messages when she speaks so rapidly. Recieved an email and text later as well.
3 found this comment helpful
3

Anonymous

Posted on August 3, 2022
Caller type: Unknown
Location: Australia
Caller: Scam call pretending to be Suncorp

I did not answer the call and left it to ring. After 5 seconds, they left me a message saying they were "Suncorp" followed by an incomprehensible name of a company. They said they were calling regarding reference #N074269038 that they quickly recited. I do not have insurance with anyone.

They then said to call them back on 1300 041 890 which if you first search up shows AAMI as the top answer but it's not actually an AAMI number. A different reverse number website found 1300 041 890 to also be a scam number with other people experiencing being asked for their personal information despite not having insurance and the number not giving out the appropriate information.

If you are expecting a call from this insurance company I suggest communicating to them through the email provided on their website so you don't have any doubts and can trace the communication.
3 found this comment helpful
3

Anonymous

Posted on September 23, 2021
Caller type: Unknown
Location: Australia
Caller: Bingle

They asked to do 3 point ID check, I asked them what is this in relation to and they wouldn't diclose.
I told them go away if they can't tell me what the call was for.
Indian person was the caller.
3 found this comment helpful
3

Anonymous

Posted on July 26, 2022
Caller type: Scam call
Location: Australia
Not sure why this company keep calling me. Doesn’t leave a message
2 found this comment helpful
2

Anonymous

Posted on February 21, 2024
Caller type: Scam call
Location: Australia
They said they were from AAMI and asked me for my bank details for them to deposit about $5 into my account. I asked for an email and got an email from an email address ending with aai.com.au. I asked them either to send me a cheque or not call me again. I'm pretty sure that it is a scam, as AAMI usually sends out cheques straight away.
1 found this comment helpful
1

David

Posted on July 17, 2023
Caller type: Unknown
Location: Australia
I rang back on the official 13 22 44 number and eventually got transferred to a house insurance premium remediation team member who explained what was going on. A refund for a calculation error is on my way! In these days of domestic violence and relatiionship problems, they are deliberately being non descript in their messages. They were all understanding of my scepticism leading me to ring them on the number that I know.
1 found this comment helpful
1

Anonymous

Posted on February 9, 2023
Caller type: Company
Location: Australia
Caller: Suncorp

It was definitely Suncorp and genuine. I was transferred money into my bank account for a claim after the call. They had my bank details & I only confirmed last 3 numbers. So not a scam for me at least.
1 found this comment helpful
1

Anonymous

Posted on November 15, 2022
Caller type: Unknown
Location: Australia
Left voicemail. Could barely understand a word of highly accented message so no idea what it was about. Will err on the side of caution and ignore.
1 found this comment helpful
1

Anonymous

Posted on June 16, 2022
Caller type: Unsolicited call
Location: Australia
Caller: "Suncorp"

I have no insurance with AAMI or any other Suncorp subsidiary. I could hear the line cutting in over VOIP and there was a significant delay between when I spoke and the other party replied. I suspect they have hijacked the number from overseas to seem legitimate. They kept asking for personal information before they could discuss a recent incident, but I refused to give it until they could tell me what the recent incident was such as something simple like a car accident, or a home insurance claim. I rang the real AAMI and they had no record of the call. Absolute scam.
1 found this comment helpful
1

Anonymous

Posted on December 31, 2021
Caller type: Unknown
Location: Australia
From the looks of it, it’s about insurance, and I don’t have a claim out at the moment, plus my insurance company have a note on file not to contact me by phone
Obviously a scam
1 found this comment helpful
1

Anonymous

Posted on April 4, 2024
Caller type: Other
Location: Australia
Caller: Suncorp

A received a call from a lady and stated call is being recorded. She asked me to identify myself. I said, "You called me so you should know who I am. She claims that my car was on an a side swipe incident and my number plate had been captured. Knowing that my car hadn't been in an accident and there are no scratches, dents or any marks of any kind proves she was lying. She asked me for my insurance details and I said, "I'm not g8ving you any personal details. You call me either the car details tomorrow and prove it was my cat.
0 found this comment helpful
0

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