• Peter
    February 9, 2017
    Telemarketer
    Australia
    Countywide Austral are at it again promoting an advertising package to help my business on behalf of StreetSmart.
    Saw nothing by way of advertising of course and am now being hassled by a nasty littlle collection agency called Black Collections in Double Bay NSW.
  • vincent
    November 11, 2015
    Unknown
    Australia
    Got a call from 0481 616 258 yesterday saying he is a police officer (surname is k a p p ler) asking our business to support the federal police association...a few hundred dollars to have an ad in their magazine...reluctant to give his office number which is (03) 9937 0200 (which belongs to a publishing company) but insists me to ring him on his mobile ( 0421 732 270 ). Pushy with bogan language.
  • Anonymous
    June 1, 2016
    Unknown
    Australia
    Extorting money by fraudulently claiming to advertise for you in a journal without providing a proof prior to publishing (as agreed they would do during initial phone call from a mobile phone). I was in the process of rebranding the business and asked for it not to be published until I confirm the rebrand. They proceeded anyway and then proceeded to keep harassing me for payment. I smelt a rat and started ringing advertisers in the publication only to find they have been scammed in the same way. No proof to approve and taking money by deception. As close as you can become to being illegal.
    ACCC are aware and so are the entities they supposedly represent.

    Countrywide Austral Pty Ltd....you are on notice!
  • Anonymous
    September 5, 2018
    Unknown
    Australia
    My husband unwittingly agreed to an ad in the Police Association newspapers. I had already had a similar experience a few years' previously and knew their modus operandi!! I warned him not to get involved and the bill hasn't - and won't - be paid. What they also do and try and scam you further via a phone call from a university research person who wants your cooperation to participate in a research project for school kids. I had this phone call just the other day and hung up as I recognised the same behaviour from my previous experience where they did exactly the same thing. Avoid them like the plague and ignore their "debt collector" threats.
  • Phil
    April 5, 2016
    Unknown
    Australia
    This is a real company, just the business method is very confusing to most owners. Salespeople work for commissions only, and are not very well trained, so they can make mistakes and give these wonderful organisations a bad name. I used to work there and I see the day-to-day operations of the business. The company director actually works closely with the AFP association and Countrywide Austral has long-term contracts with all of these organisations - I have verified it myself in my spare time.
  • katie
    September 28, 2016
    Unknown
    Australia
    we are in the same boat with the police and the ambos... both threatening debt collectors... I've asked them for a signed contract of sale... so far ive received nothing
  • CM
    August 3, 2016
    Unknown
    Australia
    Received a call from what was suppose to be the Police asking for advertising support for their Smart Kid journal supposedly to help young adolescents. I asked to see a copy of the journal and was advised it was on the website and could have a look any time. Theres no journal on their website, in fact there is very little information at all. Turns out they are not part of the Police or the Ambulance services, who I was also approached to support their Activ Ambulance journal. I was annoyed my information was past on until I realised their the same people CountryWideAustal. I phoned St John Ambulance and they know nothing about the Activ Ambulance journal and warned me it may be a scam. CountryWideAustral have been reported to ASIC and consumer affairs but still seem to be able to operate. They are providing deceptive, false and misleading information, insisting the small business's owner email their support and commitment as soon as the individual indicates they'd like to help the services these people are falsely saying they represent. You have a right to make a formal complaint with consumer affairs if you pay for a service and there is no proof the service has been completed. You also have a consumer complaint if you do not receive an advertising contract and information in writing advising what you can expect from your service. The issue many small business who did email their agreement to support now face is ...if they don't pay the advertising fee CountryWideAustral may lodge your unpaid invoice (Min is $150 and most people are being charged $300) under Credit Report refer ASIC's link https://www.moneysmart.gov.au/borrowing-and-credit/borrowing-basics/credit-reports. Preventing or delaying further credit or loan applications. I did phone the phone number on the invoice and a lady answering to CountryWide did answer the phone, but that may be a plant.
  • Lucy sposaro
    June 7, 2016
    Scam
    Australia
    I agreed because they told me they where from The Australian fed police and if I wanted to support them I believed them I'm a stay at home mum of 3 with a home based business... I thought I was doing the right thing until I did more research after I agreed. Turns out this has been a scam for some time now you might also get a call claiming they work with the ambulance to.. Once u agree and don't pay they Nagy with calls and emails you always speak with someone who is not professional and just sounds like someone who wants money... Report it to the police and threaten them back they also threaten legal action on you when you don't pay. I know because I have 2'outstamding payments from them ... I wish I knew all this before but if it gets on to a debt collector I'll be taking further action.
  • john
    August 2, 2019
    Unknown
    Australia
    Caller: black collections

    hey everyone
    I've been getting calls and texts and emails since 2015 saying they will be a garnishee order or a default and all this other crap if I don't pay.

    If this was real they would have placed a default on my credit file.. that way I would actually need to pay it if I wanted to obtain any type of credit at all.

    They keep the threats going and going to scare people and get people to eventually buckle and pay the money.
  • Anonymous
    July 23, 2019
    Debt collector
    Australia
    Caller: black collections

    streetsmart rang me but i emailed them saying i do not agree then all of a sudden i have black collections after me for a add in qld streetsmart and i live in the bush why would i agree to pay 660
    then i get a phone call from another magazine i did not agree with sent me a bill for another 700 for another add in qld
  • Jeff
    July 15, 2019
    Unknown
    Indonesia
    Absolute scammers, just block/ignore they can’t do anything to you.
  • Anonymous
    June 30, 2019
    Unknown
    Australia
    Caller: police jornal

    same deal here, got a call to advertise my business but then i felt like it was a scam and never paid. Now they are sending 'debt collectors' but i am glad i am seeing these comments on here, obviously a scam and just ignore.
  • marshall
    June 11, 2019
    Scam call
    Australia
    My husband got a call from a unknown person telling him that he has to pay $ 72.37 because there is no funds in the credit card and it was a direct debit payment to danoz direct and this person requested us to pay it and got the details. For sure we had enough funds in our credit card and this cannot happen.I went though the bank statement and found out that this payment has been taken. I called danoz direct today ,asked them why has they taken extra money. They said that there are not aware of it. I think there is some misunderstanding regarding this matter.Please I want a reply to this as soon as posible
  • Thomas
    May 21, 2019
    Scam call
    Australia
    Caller: Pretending to be Police

    Outright scam
  • Anonymous
    May 1, 2019
    Scam call
    Australia
    Caller: Countrywide, police ambos kids for kids fire brigade

    I wish I'd seen this ages ago. Im having the same problem. Even had a person working with them saying that she was going to be sacked if I didnt pay up.

    I told them I was being scammed and would not go ahead with any of the requeted donations they then made threats and constantly called me. The same employee called me and told me that if I paid a smaller amount then she would get her job back.
  • Anonymous
    May 4, 2018
    Unknown
    Australia
    I got a call about supporting NSW police
    and fell for it this week , do you get a cooling off period under consumer law ?
    I sent them an email stating they sold advertising under false circumstances and will not be paying any money
    Not heard from them
  • Anonymous
    May 2, 2018
    Unknown
    Australia
    Black collections agency are threatening me as well. I have paid the Countrywide bill but Black allege I still owe $164. They have been at it for months saying it was going to court, now they have given me 7 days or a garnishee will be issued. I have PAID the bill so where does this come from and what do I do now. Ignoring them does not make them go away, they ring probably 10 times a day and I have blocked their number. They sent an email last night that was rude and unprofessional. Why should I pay any more to a company that did not follow through with the advertising in the first place.
  • Andrew
    February 25, 2018
    Unknown
    Australia
    I was tricked into something, so far I have paid 855 dollars for two supposed ads, it was supposed to support the police in a program to help schoolchildren be aware of the dangers of using illicit drugs. It was nothing of the sort, and they have supposedly put my ad in a streetsmart publication. Even after paying all this money to the benefit of no-one, Black debt collectors have been harassing me for over 6 months because they say I have not payed my bills. I have told them I have records of my bank transactions numerous times, but now they are taking the matter to court. Anyway, I will file a defence, and hopefully be ok.
  • Anonymous
    December 15, 2017
    Unknown
    Australia
    I had country wide austral ringing me threatening me with a bad credit if I don’t pay up $385 too the auspol which They also rang me on a mobile number saying there a police officer now have recived email from black collections saying I owe $496 otherwise i will have a GARNISHEE ORDER against me or a sheriff after me too take my belongings too pay the bill
  • Anonymous
    October 9, 2017
    Unknown
    Australia
    anything happened so far?

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7 complaints this year

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