NOT a scam! I also received a Westpac Alert message from this no. this morning and was highly suspicious of it as I've been frauded before so I didn't reply. I then checked net banking and the transaction was identical to that noted on the message.
Still being suspicious of the unknown no. I called up Westpac directly and they verified that they had put a stop to the suspicious transaction.
If you receive this message. Do not ignore it. Call Westpac immediately.
If you receive anything from a half-arsed text message like the ones being discussed in these posts....DO NOT reply to them ever! Call your banking institution during regular business hours to dismiss any disconcerting alerts or messages. Going online to seek an answer is lazy and will only take you deeper into the rabbit hole, where the would be scammers are waiting for you. This forum is exactly my point!
Most of the posts in this forum are from the scammers themselves, they know people will reach for Google as their first attempt to understand why they received such an alert. The posts written here are bleedingly obvious they are from the scammers. This is their way of legitimising the alerts and messages sent to your devices, so that people may actually buy into them. If you carry out what the message is saying to do, then you are one step closer to literally putting your financial assets at jeopardy.
Take my advice, I have worked as a security engineer for 12 years, I've heard it all.
BE CAUTIOUS. STAY AWAY. THINK SMART.
I received this today and called Westpac and it was in fact a real text. If you ever receive a text that is suspicious, you need to ring the source to confirm. if it was from westpac why did you call st george I'm confused how can the same number be linked with both legitimate text from St George, and scam saying from Westpac? it sounds like a scam but in the cases where it's legitimate, it's actually them that tried to withdraw the money and they probably need mobile number to get the code to get it approved. I got this text saying from St George and I won't be responding back. I smell a giant rat THIS IS A SCAM. DO NOT REPLY TO THE TEXT MESSAGE.
DO NOT BELIEVE THE PEOPLE ON THIS BOARD SAYING IT IS NOT A SCAM. BECAUSE THEY ARE THE SCAMMERS THEMSELVES.
Received a "Westpac Alert" text message this morning that looked a little suspicious. I called St George immediately and it was all legitimate - my card had been skimmed and was being used at ATMs in western Sydney. Immediately cancelled and sorted out with the St George fraud team. Great service. Caller: Westpac - 0429 933 739
I called Westpac back directly on the 132032 customer service number and after passing my verification process was advised that this text message was correct and that I had a block on my card for a transaction that was for $0.00 (Apparently this is what they call a test transaction to see if the card gets cancelled before using it again). The text from this mobile number purporting to be Westpac is legitimate, but I would still suggest calling Westpac on the normal inquiries number if in any doubt, but it most certainly is legitimate.
Not a scam. Called Westpac on 1300 651 089 to verify and a transaction was found. Unauthorised. I didn't SMS back, just called Westpac. Would suggest that you call Westpac up if your card has been targeted. I still wouldn't text back as sorting over the phone gives me more assurance, but not a scam. This is a notification if your Credit Card has been hacked. Not a scam. Scammers pretending to be Westpac. Message received was "Westpac Alert: Transaction blocked on card ending 3460 at 'HEARTH INN #1254511586' for $12.84 at 9:34. If Genuine, reply 'Yes'. If Fraud reply 'No'.
Don't respond to this. Westpac don't call on mobiles.
I thought it may be a scam too when I got a text from this number re: "block placed on card ending **** for suspicious transaction"
Called our bank and our credit card had indeed been hacked.
If you get a text like this and you don't feel comfortable texting "yes" or "no" back (like myself) call your bank just in case!!
Caller: SMS from St George
This is not a scam. I received a text message from St George regarding a potential fraudulent transaction attempted using my card and advising me that my card had been blocked. I confirmed that this transaction had occurred via internet banking and called the bank on the number on their website. St George confirmed that they had sent the text message and temporarily blocked my card as a precaution. They are now issuing me with a new card. If you receive a similar message from St George I would recommend calling them as soon as you can to follow up.
This isn’t a scam. It is 100% legitimate text message from Westpac. If you have concerns, look up Westpac’s contact number and call to confirm!
yea i called westpac just in case and they said exactly the same. Caller: The Bank: Westpac/St George/Bank SA
Someone attempted to use my card in the US. After looking here and at another site - because yeah, it looked dodgy - I called the bank via a number that I know to be correct. My Visa card number had been stolen and was attempting to be used at Walmart.com. The bank blocked that and any further transactions from that Visa card number. I will receive a new card next week.
Note that if it was "skimmed", then the bank refuses to accept that and is attempting to claim that it is my fault for using dodgy websites online - something I do not do. And I have not made any online purchases for a year.
Caller: Westpac Notification
This was a notification to confirm a transaction I had just completed for software on a secure site. It identified the vendor, the amount and card by the last 4 digits. I no action required by me if genuine. If it had been fraud I had to reply "Fraud" nothing else.
It’s not a scam. The bank texted that blocked my card after someone tried to use the number in another state. I checked my account online before taking the call. They didn’t ask for any personal details just told me they’d send a new card in 5-7 days.
checked with my bank, legitimate # block lifted. Always check with your bank. Caller: Westpac
Not a scam, sms from Westpac, called them on their main line to confirm. Had to cancel my card but I didn't lose any money because they flagged it immediately
7 complaints this year
24 total complaints
Jack on (08) 8470 6999
Rang, answered. The robot-caller then diverts you to a person. You hear them squawking in the...
Anonymous on (02) 8039 1323
asking details about tax and household incomes.
want to know if your under 60 so that the...
Anonymous on (02) 8599 0155
just another pest that requires elimination!
Anonymous on (02) 9015 3806
By no means am i saying don't be careful, but some of the comments below are a little OTT....
Anonymous on +61 61282885850