They know my name and keep asking me to confirm my address and other details to confirm my energy bill. I dont want to give any details and they keep saying they just need 2 min to discuss my bill but wont tell me what exactly it is without me confirming my personal information. I checked my AGL account, i dont owe anything..... wth i checked with AGL (using their chat function) and they confiormed that this is NOT their number. Thus this is a SCAM! I called back the number (03) 8613 9353 and reached vm that said I reached AGL Energy Caller: AGL
it was AGL. I just don't know why they don't leave you a voice mail saying they called. It's so annoying.
Caller: Apparently agl
Persistent calls from this number without voicemails being left - annoying at best. Concurrently SMS’s from agl telling me by Bill is overdue - first ever overdue bill as I’m in Melbourne in the middle of the stage 4 pandemic restrictions and these Toe Jams persist in harassing me even though I’ve authorised them to do the payment again (their computer isn’t capable apparently of processing that request - advises via sms. Ffs).
Time to switch providers.
Chasing overdue bills, even if you have paid or you have payment plans.
The moment a bill is past due it seems to go to a debt collection team, sometimes outsourced.
They have many different but similar numbers sometimes auto-dialing from outside Australia so the number or caller seems like a scam.
I have had a bill go a few days overdue, then I paid it, but then had their debt collection people calling be 3 times a day for about a week and a half. Was told "Sorry, sometimes there are delays in our records being updated from AGL's.."
Which is why it seems that they outsource some of this...
Rang back. Really rude AGL agent.
Couldn’t be bothered confirming details or getting into call after how rude the were
AGL Chasing money lol Caller: Claimed to be AGL
Rude woman claimed to be from AGL. Rudely demanded details, I refused,. Said she'd send email to my registered email address, which is pointless as scammers often know this and the name of the intended victim. Very dodgy email arrived with no content except adodgy attached file. She was argumentative and rude. I'm tired of these idiots and their harrassing calls. Not the first time.
Caller: Unknown person , ready to give me there employees number
Keep getting these calls love playing with them , try it as a form of de-stressing, have made up names ready and see how correct their information about you is 😝 🤣
Caller: ALG Energy
ALG Energy wanting the account paid
Aggressive Filipino call centre chasing up 2 day overdue AGL account . Why doesn’t AGL not send follow up overdue email ? Time to switch suppliers that can communicate better. It's a scam...
These scammers know that alot of people go away on the xmas/new year holidays and that's also when gas and electrical bills are issued, meaning that by the time people come back home, there's unpaid bills sitting there waiting for them.
Scammers take this opportunity to call people to gather personal details and/or harass them for money due to the high percentage of people who would genuinely be running late on their bills.
The actual utility companies know that people will be late with their bills on the new year, they aren't going to ring millions of customers who are a week or two late on their bills...
my phone rings, i answer it , and they dont reply straight away, sounds like they are calling from an o/s call centra. I said my name 2 times, then i put my phone down and i heard " if you dont speak now i will end the call... by the time i picked the phone up, they hung up. quite annoying. Indian scammers Said it was Telstra, “you’re internet connection will be disconnected.”
We’re not with Telstra... but we are with AGL .... I’m over these calls!!
SCAM!!!! ......this is NOT AGL Caller: Saying they were AGL
Rang this number back and I was told it was AGL, I told her my name and started questioning her and she said they rang to say that my account was good...
Gave them my email address and they sent a copy of my electricity bill, looks identical to the one received via post. I offered to pay through BPAY but they insist on me making the payment using my credit card. Decided not to proceed.
I called them back, and the dude on the are there ended the call sounded as shifty as anything!
41 complaints this year
62 total complaints
Anonymous on (03) 9952 4381
Rang back, immediate hang up
Anonymous on 0421 319 461
They tried to scam me
Anonymous on (02) 8049 0847
I received another call from 61 2 8049 0847 today, even though its blocked ( so I didn't pick it...
Anonymous on (03) 5207 2979
Automated message wanted to confirm my details for an order placed for an iPhone 11 and payment...
Donna on (03) 9485 2202
Do not answer, they say their from Amazon and need to refund you.