Cancelled my insurance with them and they just keep sms and calling me. I've blocked their number. Caller: Bupa
When I answered they were silent, then hung up. I called back the number and it was Bupa customer care (hold) line. I hung up.
I have recently changed to Medibank who are dealing with the transfer on my behalf. Bupa have since been sending me text messages trying to get me to call them to explain my cancellation. Recently, without any interaction or consent from me, they emailed me a bill for a "new" premium policy to be paid quarterly, and due in two weeks, and threatened that my coverage would stop if I didn't pay. Strange given that I've already transferred to Medibank! I thought this was highly unethical and I reported it to the Government Ombudsman who is following up the issue.
I also cancelled my insurance with these rip-off merchants. They keep stalking me. The caller is BUPA customer care Keeps calling and does not leave a message on the answering machine Caller: Bupa
They simply will not take no for an answer it's almost telephone stalking
Caller: Bupa - apparently
Keeps calling - leaves no message.
I've cancelled my policy with them and it seems this is now reason to stalk me.
I've not had as many emails for phone calls from them in the entire 10 years I've been with them. Only to tell me my policy was going up in cost or decreasing in services.
Caller: claimed to be bupa
called me (after initially texting) to discuss my recent "cancellation" of bupa cover, except i hadn't cancelled anything. they asked for personal info to confirm my id, i refused and said i would contact bupa to follow up and they gave me a 1800 number which was different to the 1800 number on the bupa website which i used. i was informed that no traffic had occurred on my account, no one from bupa had contacted me and i should block the number. they are still calling every second day. very weird and totally suspect. then again, bupa? scammers? what's the diff?
Caller: Presuming BUPA
If this is Bupa, why on earth would they not leave a voicemail? I refuse to believe it's important if they don't do this.
Recently changed my private insurance.
I changed over to them then realised that the amount they wanted me to pay fortnightly was close to what I am currently contributing monthly. I cancelled it straight away and spoke to my regular insurer who resumed my policy. Now its emails and calls from BUPA to discuss the cancellation despite the fact I have a copy of the termination notice.. Please just refund my money and source your market share elsewhere. No means no.-stop wasting everyones time and looking like annoying marketers who everyone will simply block Just my humble......
I got exactly the same thing!! I am in the process of changing over to Suncorp and now the calls are happening and then the emails with premiums due for the next quarter.... Never had so much attention from them - until you leave. :)
Same story as everyone else - transferred to a different health fund who handled the transfer for me. BUPA now calls me every single day (including Saturday and Sunday!!) I have blocked the number but I still get notifications that I have missed a call from them even if it doesn't ring.
Caller: Assume its Bupa
I to have cancelled my health insurance with Bupa as I wanted to go to a members only policy where my money stays in Australia within the company and doesn,t pay for some executives next meal. The provider I have gone with did all the cancelling for me and told me I wound'nt have to do anything but that Bupa would probably try and call and text to get me back on the phone.
I am getting about two phone calls a day, they don't leave a message.
Blocking number now.
Caller: Believed to be Bupa
On 14 January 2019, I transferred my health insurance to another company having been a member of Bupa (and previously MBF) since 1987.
Since this date, I have now received one phone call after another with no messages left on any of them. I have also received separate sms messages urging me to contact them to 'discuss' my account.
I am advised by my new health insurance company that when I joined them they would automatically port my membership across, and cancel my Bupa membership. There was nothing more I needed to do. I was warned that Bupa my try contact me and retain my membership.
Having basically never heart from Bupa over the past 30 years, it's strange that they are now interested in my membership. Too little, too late.
I love caller number display and messagebank.
If a company cannot be bothered to leave a message, don't expect me to answer or call back. Bye Bye Bupa.
since I've cancel my policy with Bupa they have been almost stalking me with texts and phone calls so I have blocked their number I will never deal with them again due to the harassment Caller: Bupa
Cancelled the insurance and they sent me a new email with outstanding bill of quarterly payment due very soon. This isnt the way to run their business and I ignored them. Now they keep calling me at least once a day.
Caller: Assuming BUPA
Like others, I also recently cancelled my health cover with them (after being a member for 15 years) due to ridiculous price hikes and reduced coverage. The final straw was when they quietly removed all coverage for cancer without notifying me - and then I was diagnosed with malignant melanoma. They are the worst.
Cancelled my insurance with them and now they are interested in talking about a better deal :(
15 complaints this year
27 total complaints
Anonymous on 0413 046 799
I Called Back on (02) 3233 2080
I called back number (02) 3233 2080 rang once then gets disconnected automatically.
Ree on 0426 812 691
Bad language should be in the garter
Anonymous on (03) 9798 6627
Man with strong accent asking if I had just tried to do a transfer of $780 .. Said he was from...
Anonymous on 0488 862 046