• Chazley
    June 7, 2019
    Telemarketer
    Australia
    Caller: BUPA

    I changed over to them then realised that the amount they wanted me to pay fortnightly was close to what I am currently contributing monthly. I cancelled it straight away and spoke to my regular insurer who resumed my policy. Now its emails and calls from BUPA to discuss the cancellation despite the fact I have a copy of the termination notice.. Please just refund my money and source your market share elsewhere. No means no.-stop wasting everyones time and looking like annoying marketers who everyone will simply block Just my humble......
  • Donna
    June 3, 2019
    Company
    Australia
    Caller: Bupa

    I got exactly the same thing!! I am in the process of changing over to Suncorp and now the calls are happening and then the emails with premiums due for the next quarter.... Never had so much attention from them - until you leave. :)
  • Anonymous
    February 25, 2019
    Unknown
    Australia
    Caller: BUPA

    Same story as everyone else - transferred to a different health fund who handled the transfer for me. BUPA now calls me every single day (including Saturday and Sunday!!) I have blocked the number but I still get notifications that I have missed a call from them even if it doesn't ring.
  • Anonymous
    February 11, 2019
    Unknown
    Australia
    Caller: Assume its Bupa

    I to have cancelled my health insurance with Bupa as I wanted to go to a members only policy where my money stays in Australia within the company and doesn,t pay for some executives next meal. The provider I have gone with did all the cancelling for me and told me I wound'nt have to do anything but that Bupa would probably try and call and text to get me back on the phone.
    I am getting about two phone calls a day, they don't leave a message.
    Blocking number now.
  • Anonymous
    December 20, 2018
    Unknown
    Australia
    since I've cancel my policy with Bupa they have been almost stalking me with texts and phone calls so I have blocked their number I will never deal with them again due to the harassment
  • Steve
    December 10, 2018
    Unknown
    Australia
    Caller: Bupa

    Cancelled the insurance and they sent me a new email with outstanding bill of quarterly payment due very soon. This isnt the way to run their business and I ignored them. Now they keep calling me at least once a day.
  • Anonymous
    November 30, 2018
    Unknown
    Australia
    Caller: Assuming BUPA

    Like others, I also recently cancelled my health cover with them (after being a member for 15 years) due to ridiculous price hikes and reduced coverage. The final straw was when they quietly removed all coverage for cancer without notifying me - and then I was diagnosed with malignant melanoma. They are the worst.
  • Raelene
    November 1, 2018
    Unknown
    Australia
    Caller: BUPA

    Cancelled my insurance with them and now they are interested in talking about a better deal :(
  • Anonymous
    September 14, 2018
    Unknown
    Australia
    presumably Bupa,
    I've been with them for over 50 years from when I first began working, a great health and medical benefits fund, (known as the mutual hospital association back in 1968 when I first started paying into the fund) yes, there have been name changes along the way, and on one occasion, they and one other fund were working together at that time now, like most, are moving to other funds for a better deal, like most of you, I, too, have had the same thing happen to me, one phone call after another, with no messages left on any of them, I received another one today at 10 58 a.m. South Australian time, and if anyone from Bupa which if we think it is, I will have the police here to meet them if their reps come to visit me, I live alone, and am too frightened to even have the phone put down as far as the receiver goes in case if it is a scam which I think it most certainly is but unsure, but I don't want to be given the run around on the merry go round with them,
    with overseas entities taking over australia these days, australia, is still australia to me, black+white, is black+white
    I was on the top table, and I had a mighty good package for which I heald for 14 years and now I'm expected to pay them quarterly for the shoddy service, paying for things which one will never use, (ie,obstetrics) and this is for a single person membership for a person (never married ever) so unless they change their ways, sorry guys! see you no more, and for a single pensioner over $800 per quarter, is just rediculous
    Australian names like the mutual hospital association, n h s a, mutual community these are australian names which should be maintained, bupa is an overseas name
    I'm with n i b now and getting to know them and dealt with some nice people there, bye bye guys!
  • Lisa Lakey
    August 30, 2018
    Other
    Australia
    Caller: Don't but by what I see here I do presume it is Bupa

    Yes me too.... Been with them for in excess of 18 years (with a 3 month break). Went in to ask them to help me and the girl was severely unhelpful basically telling me she couldn't do anything about my cover someone in head office would need to call me back?? Conveniently Medibank is situated right next door, so I walked out of Bupa and into Medibank who are now my new Health Insurance provider. I do however have no misconceptions that Medibank are going to be a wonderful scrupulous company to deal with...insurance companies are all the same! Well, except RACV (Home Contents, building and Car Insurance's) I have to sing their praises because I have never had a problem with any claim they are helpful, caring, respectful and come to the party every time without exception. Pity they don't do Heath Insurance...I'd sign up in a flash...Very happy with RACV!
  • Anonymous
    August 23, 2018
    Unknown
    Australia
    Caller: Bupa

    Funny - the only time they have tried to contact me is when I was driven to cancel with them due to policy increase and coverage decrease. Great work Bupa!
  • Anonymous
    August 10, 2018
    Unknown
    Australia
    Caller: Bupa

    Canceled my insurance and now bugging me like the rest.
  • Anonymous
    August 8, 2018
    Unknown
    Australia
    Caller: BUPA

    BUPA calling (and am also receiving texts) because I cancelled my insurance
  • Anonymous
    August 2, 2018
    Unknown
    Australia
    Caller: Assume BuPa

    Just cancelled my bupa insurance as what others have said so didn’t answer but assume it’s the same deal. Will block
  • Anonymous
    July 24, 2018
    Company
    Australia
    Caller: Bupa

    I too have changed my health insurance cover. Had been with Bupa since 2000 and this us the first
  • Anonymous
    July 14, 2018
    Call centre
    Australia
    Caller: Bupa retention

    Like the rest,
    sir you’ve been with us for X years and you’ve cancelled.
    Yes, I’m sick of increased year on year and now you’re cutting coverage. This cash cow has woken and changed providers

    We can match what you’re new provider is offering .
    Too late buddy
  • Anonymous
    July 11, 2018
    Unknown
    Australia
    I have been getting calls from this number a couple times a day. Not answered. They don't leave a message. Thought it might be BUPA as I recently changed my health insurance because they have become so expensive. After reading the above comments I am now going to block the number.
  • Anonymous
    July 10, 2018
    Unknown
    Australia
    Caller: As comments above i believe bupa

    They said nothing then hung up, I have also recently cancelled a policy, price went up and things it covered were being removed, on top hospital cover, taken away, hip and knee replacements and spinal fusion and lots more.
  • Anonymous
    July 4, 2018
    Unknown
    Australia
    Caller: bupa

    as above Bupa care calling as i just cancelled my health cover ... blocked number .... they can keep calling me if they like ... not getting anymore money out of me .... 10% increase year after year ... then now " why are you leaving ? " ...
  • Anonymous
    June 29, 2018
    Unknown
    Australia
    I joined Bupa 2008.
    They have never called me until recently.
    I cancelled Bupa May 2018, and all of a sudden, they started calling me.

    They only want to know you once u want to leave them. Same with any utility companies.

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