Changed my health insurance from Bupa and they started spamming me with phone calls. Have blocked them.
Changed from Bupa to another provider. I still have access to my online account, so I have removed my email address and mobile number. They can post correspondence to me if they want to :) more than one way to skin a cat.
Didn't answer. Googled and found it is Bupa. My case is similar to most others. Caller: Bupa
Same as everyone else. Switched providers and now the SMS or call daily!
yes! the same thing has just happened to me. am about to report it Caller: Presumably BUPA
Payment was cancelled yesterday - first call off them ever, today. No message, nothing.
Interesting - I'm having the same thing this week. I will report too. Caller: BUPA
recieved text messages and phonecalls after i changed my health insurance, the cost of their insurance is so high with such little cover
Recently changed my private insurance.
I changed over to them then realised that the amount they wanted me to pay fortnightly was close to what I am currently contributing monthly. I cancelled it straight away and spoke to my regular insurer who resumed my policy. Now its emails and calls from BUPA to discuss the cancellation despite the fact I have a copy of the termination notice.. Please just refund my money and source your market share elsewhere. No means no.-stop wasting everyones time and looking like annoying marketers who everyone will simply block Just my humble......
I got exactly the same thing!! I am in the process of changing over to Suncorp and now the calls are happening and then the emails with premiums due for the next quarter.... Never had so much attention from them - until you leave. :)
Same story as everyone else - transferred to a different health fund who handled the transfer for me. BUPA now calls me every single day (including Saturday and Sunday!!) I have blocked the number but I still get notifications that I have missed a call from them even if it doesn't ring.
Caller: Assume its Bupa
I to have cancelled my health insurance with Bupa as I wanted to go to a members only policy where my money stays in Australia within the company and doesn,t pay for some executives next meal. The provider I have gone with did all the cancelling for me and told me I wound'nt have to do anything but that Bupa would probably try and call and text to get me back on the phone.
I am getting about two phone calls a day, they don't leave a message.
Blocking number now.
since I've cancel my policy with Bupa they have been almost stalking me with texts and phone calls so I have blocked their number I will never deal with them again due to the harassment Caller: Bupa
Cancelled the insurance and they sent me a new email with outstanding bill of quarterly payment due very soon. This isnt the way to run their business and I ignored them. Now they keep calling me at least once a day.
Caller: Assuming BUPA
Like others, I also recently cancelled my health cover with them (after being a member for 15 years) due to ridiculous price hikes and reduced coverage. The final straw was when they quietly removed all coverage for cancer without notifying me - and then I was diagnosed with malignant melanoma. They are the worst.
Cancelled my insurance with them and now they are interested in talking about a better deal :(
I've been with them for over 50 years from when I first began working, a great health and medical benefits fund, (known as the mutual hospital association back in 1968 when I first started paying into the fund) yes, there have been name changes along the way, and on one occasion, they and one other fund were working together at that time now, like most, are moving to other funds for a better deal, like most of you, I, too, have had the same thing happen to me, one phone call after another, with no messages left on any of them, I received another one today at 10 58 a.m. South Australian time, and if anyone from Bupa which if we think it is, I will have the police here to meet them if their reps come to visit me, I live alone, and am too frightened to even have the phone put down as far as the receiver goes in case if it is a scam which I think it most certainly is but unsure, but I don't want to be given the run around on the merry go round with them,
with overseas entities taking over australia these days, australia, is still australia to me, black+white, is black+white
I was on the top table, and I had a mighty good package for which I heald for 14 years and now I'm expected to pay them quarterly for the shoddy service, paying for things which one will never use, (ie,obstetrics) and this is for a single person membership for a person (never married ever) so unless they change their ways, sorry guys! see you no more, and for a single pensioner over $800 per quarter, is just rediculous
Australian names like the mutual hospital association, n h s a, mutual community these are australian names which should be maintained, bupa is an overseas name
I'm with n i b now and getting to know them and dealt with some nice people there, bye bye guys!
Caller: Don't but by what I see here I do presume it is Bupa
Yes me too.... Been with them for in excess of 18 years (with a 3 month break). Went in to ask them to help me and the girl was severely unhelpful basically telling me she couldn't do anything about my cover someone in head office would need to call me back?? Conveniently Medibank is situated right next door, so I walked out of Bupa and into Medibank who are now my new Health Insurance provider. I do however have no misconceptions that Medibank are going to be a wonderful scrupulous company to deal with...insurance companies are all the same! Well, except RACV (Home Contents, building and Car Insurance's) I have to sing their praises because I have never had a problem with any claim they are helpful, caring, respectful and come to the party every time without exception. Pity they don't do Heath Insurance...I'd sign up in a flash...Very happy with RACV!
12 complaints this year
38 total complaints
Anonymous on 0469 025 105
Eunice on (02) 6395 6315
Call from (02) 6395 6315 - I answered and it was an automated message. I've now blocked the number
Anonymous on 1800 952 301
Very sincere and believable but too quick to try and tie me down to a multiple-headed Hydra of...
Anonymous on 0437 231 759
I didn’t pick up as I didn’t recognise the number. They did not leave a message.
Matt B on 0417 814 318
Fake recorded message claiming to be from ATO and threatening a court case