Caller: Telstra

It is Telstra. Genuine caller.

Caller: Telstra

I don't usually answer calls from unknown numbers, letting it go to the voicemail. Whoever left this message had such heavy accent that all I could understand after several goes was "This is Rebecca" and "We tried to contact you". We did have mobile outage for couple of days, so after reading all the comments below, I decided to listen to the message again and could just decipher "from Telstra".
Telstra, please train your call centre staff to speak slowly and distinctly. mumbling something in rapid monotone shows total lack of interest in your customers.
I have an accent myself, I and I take it into account when I talk to people who are not used to it. Basic curtesy.

I was on the phone to telstra when this number called me, is this indeed telstra??

SCAMMER

Caller: Telstra

This is a genuine Telstra number - I have had Telstra call me back from this number when I was cut off on a call I made to them.

Caller: telstra

It was definitely telstra! I have been putting in complaints about my internet. It is now working and they were making sure it still was ok.
Awnser this phone number for sure

Caller: I agree with you but Telstra staff don't always leave voicemai messages, believe me, I've requested them to leave me a message to their missed call but they don't. It's hard to tell between incoming calls from legit organisations to scammers. I always ask organisations & businesses to text me before they will call me for assurance. Thanks for sharing your experience & helping us all be familiar with what's happening & who's calling us.

This number called me twice in a short space of time at 6.30pm weekday.
Didn't let their call ring my phone for long & hung up.
Didn't leave a text or voicemail message.

As for Telstra service & any service, we should stop giving them out date of birth for verification, instead ask them for other options of verification.
This will minimise our risk of scammers having our confidential & important details.

Thanks everybody for sharing & cautioning others.

Left message and couldn’t understand a thing he was saying..

This number called twice on 02.09.24. and did not leave a message. I am not sure who it was from. Why wouldn't Telstra leave a message? Sounds a bit suspicious to me.

Telstra fault team

Caller: telstra

I called telstra on 132200 to report a problem with calling from oz to nz, and got through to a mobile faults guy who said it was a telstra fault with my account but he couldn't fix it so got the "back room boys" to call me back - he said in 2 to 5 business days... but they ring me a few hours later, impressive but I am in the middle of a supermarket shop and cannot understand what they mean by open the phone similuator - I have a phone app on the phone but no simulator app and I couldn't do anything because busy. I asked them to call back at 7pm or in 2 hours and they ring at 6:30pm my time or 1.5 hours because they're in Sydney and I'm in Adelaide - Doh... and I get a message to call back on the 132200 number but that stupid chat bot says that the office that takes these calls is "closed" and to call back in business hours. there's no place to input my case ref or talk to any human. I was impressed with the low wait times on my calls but not impressed with the chat bot programming.

A girl called with (02) 9461 9000 number and wanted to talk to another person. So I said you called the wrong person but she wanted to continue the conversation. I thought it was scam and hung up.

Caller: (02) 9461 9000

After declining this number as an unknown call rang it to hear a Telstra message, immediately after that my mobile rang several times with my own number as the Caller ID, My house phone is Telstra , my Mobile is Amaysim, after contacting Telstra they had no evidence of anyone trying to contact me

Not a scam rang me about a MessageBank issue

Caller: (02) 9461 9000 said he was Telstra NBN faults think bullsh*t number with strong Indian acsent

Supposed Telstra Faults NBN - you have reported slow NBN connection. Getting sick of these Indian nuisance calls. It's about Australia did something to help us!!!

Caller: supposedly Telstra

This number has sent text messages all week about calling in 5 minutes re reference no 52102080 for fault complaint to Telstra. I just happened to be on a call with a Telstra technician about said fault when text came through again today, so definitely a scam. Ref. no was incorrect as well. Have now blocked this caller.

this number (02) 9461 9000 is from Telstra

Caller: Telstra

This is a legitimate Telstra number. I've been dealing with them for a mobile phone fault in my area, and they knew the details. It did sound like it was a call from an overseas call centre, but a lot of Telstra's call centres are offshore, so this likely explains a lot of the above complaints - e.g., hearing voices in the background, or calling on Christmas Day, etc.

Yes, it comes up as a number from NSW, even though it's likely a call centre. But that's not that surprising. Would you answer if it was from a private number, or from an Indian number? Most likely not, so what would you like them to do?

So, definitely Telstra, albeit not the best call centre experience I've ever had.

Caller: Telstra

Telstra technical team called and verified with a ref number they gave me earlier when I call the general number.

Caller: Telstra

Telstra sent me a text saying someone would call regarding my coverage complaint within 5 minutes. This number then called. He asked my name date of birth and address. I replied ‘to many scams going on mate I’m not answering that’ he then said does your date of birth start with 23 😳 then is this your address 😳. He then said I understand everyone thinks we are scamming. We then talked about the coverage complaint and he gave an update on the fact it would be 3 months before coverage would improve. He did suggest I purchase an antenna and I said no. He accepted that and said that there’s nothing more they can do. So in summary I did make a complaint and they did call so I am saying it’s legit. Yes he talked fast yes he was from India and yes there were other operators in the background.