Telstra planned internet outage alert. Someone used this number (0436 597 000) to send the SMS message below (Monday June 17, 2019, 09:55AM):
"Your First Home Owner Grant means you must move into your home within 12 months of settlement. If you can't make the deadline call State Revenue Office 13 21 61"
Now, is that 13 21 61 number legit, or routed to another scam number???
I reported this number to Telstra as a possible scam SMS reporting a planned outage. Telstra emailed back to me - it is a legitimate number and SMS advising in advance of a planned outage.
filed a complain at telstra support regarding nuisance calls and hacked mobile number. I received a text from this number asking me to check my mail as they have proposed reesolution regarding my complain. I tried calling the number but said the number is not connected. Caller: 0436 597 000 "Moushimi, your Connection manager from Telstra" !!!!!
Definitely dodgy! Message left from abovenamed, "just confirming that your NBN appointment is booked...etc...28th May"; I am already connected to NBN and have no such appointment. The message also advised that "Your presence is not needed" !!! Yeah, right! Other obvious spelling errors. Totally suss.
Caller: State Revenue Office
text received saying the following "will you move into your home within 12 months of settlement to meet your your grant conditions? if yes, do nothing. If no, call the state revenue office on 132161."
Caller: 0436 597 000
Said calling from Telstra using (07) 3455 4861, asked for my personal details: BD, Address,...
When I asked them to verify their identity with a SMS, they sent me the below text from using 0436 597 000
“Hi, from Telstra. We have an update regarding your nbn order, reference number 1-2777767158762. Please reply with a suitable date and time for us to call you. Standard SMS charges may apply. Thanks.”
I told him to stop calling me or I will report him to cyber police. SCAMMER
Caller: Not sure
SMS started "Greetings from Telstra..." Strange, from them. Said have resolution to case #, but though I recently lodged a complaint re inability to log into email, I have not received a case #. They say they have a resolution, like to discuss by email (odd!), and I can use a different email to contact him; I can contact him on - earlbenson.teves @ teamtelstra.com (now that's a strange email for a Telstra team member!). I can contact him "8am to 5pm AEST Monday to Friday, including tomorrow" - which happens to be Saturday?? The SMS was sent 6:09pm Friday - so obviously this poor fellow is working late, and also working on Saturday, even though his hours are "8-5 Mon-Fri". Do I think this is a scam? Definitely!! Either Telstra has been hacked, or perhaps some of their foreign workers are messing around with Telstra customers!
scammer - I am getting messages from 0436 597 000. And same number but ending in 7001 7002 7003.
Spoke to my internet provider and they have no records of contacting me.
Caller: Angel from Telstra
Received SMS on 18-Sep-20 @ 4:26pm as follows:
Hi Carolyn, this is Angel from Telstra regarding your complaint reference number 01817169 We have sent
proposed resolution to '<wrong email address>' regarding your complaint. Please respond to my email to resolve your complaint. Thanks
Tried to call number, but it's not connected!
I received a text message from this number after I complained at telstra support about nuisance calls/text and hacking issues, informed me that they have proposed resolution so asked me to check my mail. tried calling the number twice it said the number is not connected. searched the number up and reverse call look up showed 12 complains. bogus number. emailed a complain at telstra and texted me to check my mail regarding my complain. The reply I received seemed not coming from legit telstra complain officer. Its a Hacker Contact RevenueSA on (08) 8226 3750 Received an SMS re enrolling in QLD TAFE from this number - not valid Message that my job no 408905 item for repair, please call (03) 9088 1820 between 9 and 4:30 m-fr Caller: ubank?
Hi, it's UBank. We've you an important email about your Home Loan application. Please check spam/junk folder if it doesn't arrive. Thanks.
Have not applied nor have a home loan with this bank
Caller: Claimed to be Telstra
SCAM. I do not subscribe to Telstra. Kept sending me messages asking me to check my NBN.
Telstra has been hacked, this is also a legit number used by Telstra regarding the NBN.
SMS message t0 me.. I'd have thought if genuine Telstra would use a text with the Telstra logo... not just a blank person pix. from
0436 597 000
i too got the above message, but i am waiting a refund regarding the stamp duty paid on my first home...
7 complaints this year
16 total complaints
Anonymous on (02) 8315 1710
I didn't pick up and they didn't leave a message
I Called Back on (03) 7003 1943
I called back the number (03) 7003 1943, rang and got disconnected automatically
Anonymous on (03) 9087 5031
Called back, optus advises that the number has been disconnected. Go figure
Anonymous on (03) 9314 3557
Unknown overseas scammer using a spoofed (fake) number.
Anonymous on (07) 3171 8156
Have had multiple calls a day (up to 5 across the day every 2 hours). Finally answered the call &...